BSOD playing Guild Wars 2


  1. Posts : 3
    Windows 7 pro
       #1

    BSOD playing Guild Wars 2


    Hello, to make this quick, I use to play games and i remember having some crash problems from time to time on windows XP....But i played Diablo 3 on XP without any major problem.

    Couple of days ago, I installed a genuine version of Win7 Pro and everything seemed fine.
    I got Guild Wars 2 last day and i'm having some major problems when playing....

    At first, the game seems to play well, and with a couple of hours of play I get problem displaying GW2 3d images (can see menu, but not the 3d), crashing, freezing with a lot of colored lines in screen and then bsod.

    I have a part of dump file :

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    BUGCHECK_STR: 0x124_AuthenticAMD

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

    PROCESS_NAME: Gw2.exe

    CURRENT_IRQL: 1f

    STACK_TEXT:
    8ef088cc 83415fcd 00000124 00000000 86e8301c nt!KeBugCheckEx+0x1e
    8ef08908 8350fa6c 878a7859 86e8301c 834b5a50 hal!HalBugCheckSystem+0xab
    8ef08938 8341627f 878a2b20 83423e40 00000000 nt!WheaReportHwError+0x230
    8ef08a4c 83416371 878a2b20 878a2b70 00000000 hal!HalpMcaReportError+0x3b
    8ef08a70 834165dd 00000000 878a2b70 8ef08b90 hal!HalpMceHandler+0x8b
    8ef08a80 8340c5f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x3b
    8ef08b90 83409261 00000000 8ef03750 00000000 hal!HalpMcaExceptionHandler+0x87
    8ef08b90 00000000 00000000 8ef03750 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: AuthenticAMD

    IMAGE_NAME: AuthenticAMD

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

    BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

    Followup: MachineOwner
    ---------
    Now , i have no idea .... I have :

    1- Fresh windows...
    2- Tried and Reinstalled several version of display drivers.
    3- Tried overclocking, and not the Videocard.

    Now, i'm not sure if it's a videocard problem, or the cpu or the mobo ?
    Can someone help me please.

    I have included CPUZ for my computer infos:

    Last edited by Mercier79; 26 Oct 2012 at 22:33.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Stop 0x124 - what it means and what to try

    Follow the guide, step by step.
      My Computer


  3. Posts : 3
    Windows 7 pro
    Thread Starter
       #3

    I have used the SF Diag tool. Here's the zip.

    By the way , i have tried the game (guild wars 2) with 2 different video cards....
    Same problem, crashes everytime.

    Radeon HD 5700
    Geforce 8800 GT
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Possible, if it is a heating issue, or dust, or any other hardware parts are corrupt.

    Follow the link I have given you earlier .... Stop 0x124 - what it means and what to try
      My Computer


  5. Posts : 133
    windows 7 x64 pro sp1
       #5

    you need to put your computer specs up. your power supply could be failing under the heavy load
      My Computer


  6. Posts : 3
    Windows 7 pro
    Thread Starter
       #6

    Not a power supply problem... It's a powerfull supply and it's brand new.
      My Computer


 

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