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Windows 7: BSOD Randomly, Frequent - Help, please!


26 Oct 2012   #1

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD Randomly, Frequent - Help, please!

Hello,

I have been experiencing the BSOD for a few months now; I have just now got around to doing all of the tasks before making a new post.

The BSOD seems to occur at no particular time or event, but happens about every 5 hours or so.

As instructed, attached hereto is the SF 'dump' file. I have also updated my system information to reflect the system that I am working on and having the problerms with.

Thank you for your kind consideration of my BSOD problem. Should you have any questions, or need further information, please let me know.

Take good care,

My System SpecsSystem Spec
.

27 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Hi

Check for motherboard/chipset drivers:Look for a BIOS update:
Code:
BIOS Version/Date	Phoenix Technologies, LTD 3.15, 6/23/2006
Update to the latest drivers for your graphic card:
Code:
Driver	c:\windows\system32\drivers\nvlddmkm.sys (8.17.12.5896, 10.50 MB (11,008,040 bytes), 7/10/2010 5:37 AM)
Free up your start-up, keep nothing except your antivirus:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Run Disk Check on your hard disk for file system errors and bad sectors on it:For monitoring the heat/celsius of the system, use Speccy or HWinfo:Keep us posted
My System SpecsSystem Spec
28 Oct 2012   #3

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Thanks a lot, KoolKat77! Results and questions...

Hi KoolKat77,

Thanks so much for your helpful information and insight!

While it will remain to be seen over time if I have any more BSODs, I did as you said, and here is what I came up with:
  • Intel Download Center - I went to this site, and launched the Intel Driver Update Utility. It told me that my system software was out of date, so I downloaded the utility to update it, and it ran without any problem.
  • Graphic Card Driver- The Intel site told me that my graphic card driver was out-of-date, so I went to the Nvidia site and ran their utility, which updated it.
  • Disabled Startup Programs - Utilizing the Tutorials that you linked to, as well as my own knowledge, I used msconfig to disable all startup items, with the exception of Microsoft Security Essentials. I also disabled all startup services, with the exception of any Microsoft applications.
  • SFC - I ran this as instructed by the tutorial to 'only verify' the system files, and it did so, returning a message that there were no bad files.
  • Disk Check - I ran the disk check utility, choosing to fix anything that it deemed necessary. The utility ran for quite some time, then, as usual, it proceeded to restart the system. (FWIW, I have been using this utility since it was known as 'CHKDSK', a DOS command.) It still amazes me to this day that it does not at least wait at the end, so that user can see the final results. Thus, I do not know exactly what it fixed.
  • System Temperature- As instructed, I downloaded and installed Speccy. Since Speccy has been running, it has continuously displayed a temperature of 40 degrees C, or 104 degrees F. While this does seem a tad on the high side, I am reluctant to act solely on this reading, as it has not changed since the program began running.
So, I guess that my only questions are about the temperature. Is this considered high for a computer to run at 40C/104F? If so, how can I go about reducing the temperature of the system?

I will let you know within the next few days if the BSODs are fixed, or if they recur. Thanks again, for all your help and the detailed instructions! I really appreciate your time and effort.

Take good care!
My System SpecsSystem Spec
.


28 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Okay. We'll be here

Regarding temperatures I think 40C is normal. But if this is a laptop and you feel it's getting too hot should get a cooling pad.
My System SpecsSystem Spec
06 Nov 2012   #5

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD Not solved completely...

Hi guys,

Well, that did not solve it completely, but I did get 10 days without a BSOD.

My computer is a desktop, not a 'laptop'. Is it okay for it be running at that temperature?

I have attached the latest scan file for analysis. Any help that you can give is greatly appreciated.

Take good care,
My System SpecsSystem Spec
06 Nov 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Run these tools and delete anything they find:ESET online scanner:Upload a screenshot of your hard disk using crystal disk info and HDD Health:Hard drive test both short and long with: Also the DOS version of:
My System SpecsSystem Spec
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 BSOD Randomly, Frequent - Help, please!




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