BSOD Randomly, Frequent - Help, please!


  1. Posts : 300
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD Randomly, Frequent - Help, please!


    Hello,

    I have been experiencing the BSOD for a few months now; I have just now got around to doing all of the tasks before making a new post.

    The BSOD seems to occur at no particular time or event, but happens about every 5 hours or so.

    As instructed, attached hereto is the SF 'dump' file. I have also updated my system information to reflect the system that I am working on and having the problerms with.

    Thank you for your kind consideration of my BSOD problem. :) Should you have any questions, or need further information, please let me know.

    Take good care,
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Hi

    Check for motherboard/chipset drivers:

    Look for a BIOS update:
    Code:
    BIOS Version/Date	Phoenix Technologies, LTD 3.15, 6/23/2006
    Update to the latest drivers for your graphic card:
    Code:
    Driver	c:\windows\system32\drivers\nvlddmkm.sys (8.17.12.5896, 10.50 MB (11,008,040 bytes), 7/10/2010 5:37 AM)
    Free up your start-up, keep nothing except your antivirus:

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    For monitoring the heat/celsius of the system, use Speccy or HWinfo:

    Keep us posted
      My Computer


  3. Posts : 300
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Thanks a lot, KoolKat77! Results and questions...


    Hi KoolKat77,

    Thanks so much for your helpful information and insight!

    While it will remain to be seen over time if I have any more BSODs, I did as you said, and here is what I came up with:
    • Intel Download Center - I went to this site, and launched the Intel Driver Update Utility. It told me that my system software was out of date, so I downloaded the utility to update it, and it ran without any problem.
    • Graphic Card Driver- The Intel site told me that my graphic card driver was out-of-date, so I went to the Nvidia site and ran their utility, which updated it.
    • Disabled Startup Programs - Utilizing the Tutorials that you linked to, as well as my own knowledge, I used msconfig to disable all startup items, with the exception of Microsoft Security Essentials. I also disabled all startup services, with the exception of any Microsoft applications.
    • SFC - I ran this as instructed by the tutorial to 'only verify' the system files, and it did so, returning a message that there were no bad files.
    • Disk Check - I ran the disk check utility, choosing to fix anything that it deemed necessary. The utility ran for quite some time, then, as usual, it proceeded to restart the system. (FWIW, I have been using this utility since it was known as 'CHKDSK', a DOS command.) It still amazes me to this day that it does not at least wait at the end, so that user can see the final results. Thus, I do not know exactly what it fixed.
    • System Temperature- As instructed, I downloaded and installed Speccy. Since Speccy has been running, it has continuously displayed a temperature of 40 degrees C, or 104 degrees F. While this does seem a tad on the high side, I am reluctant to act solely on this reading, as it has not changed since the program began running.
    So, I guess that my only questions are about the temperature. Is this considered high for a computer to run at 40C/104F? If so, how can I go about reducing the temperature of the system?

    I will let you know within the next few days if the BSODs are fixed, or if they recur. Thanks again, for all your help and the detailed instructions! I really appreciate your time and effort. :)

    Take good care!
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Okay. We'll be here :)

    Regarding temperatures I think 40C is normal. But if this is a laptop and you feel it's getting too hot should get a cooling pad.
      My Computer


  5. Posts : 300
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    BSOD Not solved completely...


    Hi guys,

    Well, that did not solve it completely, but I did get 10 days without a BSOD.

    My computer is a desktop, not a 'laptop'. Is it okay for it be running at that temperature?

    I have attached the latest scan file for analysis. Any help that you can give is greatly appreciated. :)

    Take good care,
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Run these tools and delete anything they find:

    ESET online scanner:

    Upload a screenshot of your hard disk using crystal disk info and HDD Health:

    Hard drive test both short and long with:

    Also the DOS version of:
      My Computer


 

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