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Windows 7: BSOD at computer start


27 Oct 2012   #1

Win 7 Proffesional 64 bit
 
 
BSOD at computer start

Hi,
As soon as I try to start Win 7 Professional normally BSOD appears.
I tried to recover automatic recovery point from a week ago in Save mode without any result. It's possible to run Save mode with networking.
Dump zip file is attached.
Your help is needed, thank you

Added information

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF80003A3307C
BCP2: 0000000000000000
BCP3: FFFFF88008362D83
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102712-45443-01.dmp


My System SpecsSystem Spec
.

27 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

So safe mode works without problems... correct?
"system restore" works successfully in safe mode. But doesn't solve the problem.

When does the bsod occur? Just after the windows boot animation with fireflies or after logon?
My System SpecsSystem Spec
27 Oct 2012   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Since safe mode works it's most likely your graphics driver.

Driver Install - Device Manager

But do in step 7: let me pick from a list of device drivers on my computer
now put checkmark at "display compatible hardware"
Choose the Standard VGA driver from the list.
Follow on screen instructions. Does it boot fine now?

You can later put the previous driver back if this did'n't solve the problem
How To Roll Back a Driver in Windows 7
My System SpecsSystem Spec
.


27 Oct 2012   #4

Win 7 Proffesional 64 bit
 
 

BSOD appears directly after logon now, but previously it took few seconds after login so desktop appeared.
Now I am trying that graphic driver, I report the result directly after.
My System SpecsSystem Spec
27 Oct 2012   #5

Win 7 Proffesional 64 bit
 
 

I have tried Standard VGA driver, no help at all. Tried also to make clean install of the actual WHQL nVidia driver, but still BSOD, right now just when Logon screen appears. I has changed problem signature slightly to:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF80003A2E07C
BCP2: 0000000000000000
BCP3: FFFFF8800793CD83
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I attached new dumb file.
I have also changed Raze mice driver to standard HUB interface driver, because it was marked as unknown malfunctioning driver.
I can still run safe mode without any apparent problems.
My System SpecsSystem Spec
27 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

All your BSODs are caused by Symantec Endpoint Driver. Suggest you to get rid of everything related to norton/symantec and see if these BSODs reoccur

Norton Removal Tool

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff80003a2b07c, 0, fffff88006156d83, 2}

*** WARNING: Unable to verify timestamp for SRTSPL64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSPL64.SYS

Could not read faulting driver name
Probably caused by : SRTSPL64.SYS ( SRTSPL64+27d83 )

Followup: MachineOwner
---------
Driver Reference Table
PS, Daemon Tools is known to cause BSODs, suggest you to uninstall it.

Recommended antivirus program for Windows 7 based on stability compared to others:- Run a full scan with both (separately) once downloaded, installed and updated.

Let us know the results
My System SpecsSystem Spec
28 Oct 2012   #7

Win 7 Proffesional 64 bit
 
 

Thanks a lot, it was that symantec endpoint protection.
After removing symantec the system is stable again.
I checked with recommended protection combination without any threads.
I did not experienced any problems with Daemon tools, need it to handle with huge data packs needed to my work. Any other virtual disc manager to recommend? Nero?
Thanks
My System SpecsSystem Spec
28 Oct 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Good to hear the system is stable now. Let us know if there are any other problems
MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor
My System SpecsSystem Spec
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 BSOD at computer start




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