BSOD crashing programs

cantyouhearme · 27 Oct 2012

I just built myself a desktop for the first time, everything works well but every now and then I get the BSOD or have programs (Firefox, Catalyst Control Center, VLC, etc.) crash on me with more or less frequency. I've been trying to figure out if it was a hardware, OS, driver, etc. issue but haven't been able to pinpoint it. I was having problems with the first game I was trying with this computer too, Deus Ex: Human Revolution and that would freeze everytime I loaded a game. I fixed that by turning off Overdrive through the Catalyst Control Center (when I can actually open it; I am not overclocking anything to my knowledge). The message on the BSOD has been slightly different each time although lately it's mentioned Ntfs.sys I was trying to figure out the fix myself but am now at a loss for what my next solution should be. I had tried reinstalling Windows 7 but even had problems with that (crashed during, possibly creating another problem?) I know how all over of an explanation this is (like my search to fix it has been) and it is somewhat vague but I'm hoping someone might be able to help. Thank you!

Maguscreed · 27 Oct 2012

These are what are known as 7f failures, and they can be notoriously difficult to pin down.

The one thing I have noticed going through many memory dumps, is that norton is halting every time this happens. Whether it's a side effect of the problem or norton is actually causing it, I can not say.
My first suggestion is to temporarily remove it, and see if the problem lessens or goes away.
From the number of crashes I see I'm guessing you'd not have to run long without it to be sure.

What follows is geek debugger stuff for reference.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000406f8
Arg4: fffff8800161ffb0

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  uTorrent.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8000308f569 to fffff8000308ffc0

STACK_TEXT:  
fffff880`009f1ce8 fffff800`0308f569 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 : nt!KeBugCheckEx
fffff880`009f1cf0 fffff800`0308da32 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009f1e30 fffff880`0161ffb0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
00000000`096186b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!memset+0xe0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`0308da32 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  503f82be

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------

1: kd> lm tn
start             end                 module name
fffff800`00bca000 fffff800`00bd4000   kdcom    kdcom.dll    Sat Feb 05 10:52:49 2011 (4D4D8061)
fffff800`03011000 fffff800`035f9000   nt       ntkrnlmp.exe Thu Aug 30 10:11:58 2012 (503F82BE)
fffff800`035f9000 fffff800`03642000   hal      hal.dll      Sat Nov 20 07:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Sat Nov 20 07:12:36 2010 (4CE7C944)
fffff880`00ccb000 fffff880`00d1a000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
fffff880`00d1a000 fffff880`00d2e000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00d2e000 fffff880`00d8c000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00d8c000 fffff880`00de8000   volmgrx  volmgrx.sys  Sat Nov 20 03:20:43 2010 (4CE792EB)
fffff880`00e1c000 fffff880`00ede000   Wdf01000 Wdf01000.sys Wed Jul 25 21:25:13 2012 (5010AA89)
fffff880`00ede000 fffff880`00eee000   WDFLDR   WDFLDR.SYS   Wed Jul 25 21:29:04 2012 (5010AB70)
fffff880`00eee000 fffff880`00f45000   ACPI     ACPI.sys     Sat Nov 20 03:19:16 2010 (4CE79294)
fffff880`00f45000 fffff880`00f4e000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00f4e000 fffff880`00f58000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`00f58000 fffff880`00f8b000   pci      pci.sys      Sat Nov 20 03:19:11 2010 (4CE7928F)
fffff880`00f8b000 fffff880`00f98000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`00f98000 fffff880`00fa2000   iusb3hcs iusb3hcs.sys Mon May 21 02:23:42 2012 (4FB9ED7E)
fffff880`00fa2000 fffff880`00fb7000   partmgr  partmgr.sys  Sat Mar 17 00:06:09 2012 (4F641BC1)
fffff880`00fb7000 fffff880`00fcc000   volmgr   volmgr.sys   Sat Nov 20 03:19:28 2010 (4CE792A0)
fffff880`00fcc000 fffff880`00fe6000   mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
fffff880`00fe6000 fffff880`00ff1000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`01000000 fffff880`01010000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`01019000 fffff880`013bd000   iaStor   iaStor.sys   Wed Feb 01 18:15:24 2012 (4F29D59C)
fffff880`013bd000 fffff880`013c6000   atapi    atapi.sys    Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`013c6000 fffff880`013f0000   ataport  ataport.SYS  Sat Nov 20 03:19:15 2010 (4CE79293)
fffff880`013f0000 fffff880`013fb000   msahci   msahci.sys   Sat Nov 20 04:33:58 2010 (4CE7A416)
fffff880`0140c000 fffff880`01458000   fltmgr   fltmgr.sys   Sat Nov 20 03:19:24 2010 (4CE7929C)
fffff880`01458000 fffff880`014c9000   SYMDS64  SYMDS64.SYS  Mon May 16 17:15:03 2011 (4DD1A1E7)
fffff880`014c9000 fffff880`014dd000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`014dd000 fffff880`015f5000   SYMEFA64 SYMEFA64.SYS Fri May 18 20:29:56 2012 (4FB6F794)
fffff880`01612000 fffff880`017b5000   Ntfs     Ntfs.sys     Fri Aug 31 10:14:14 2012 (5040D4C6)
fffff880`017b5000 fffff880`017e5000   CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
fffff880`01800000 fffff880`0183a000   rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
fffff880`0183a000 fffff880`01874000   fvevol   fvevol.sys   Sat Nov 20 03:24:06 2010 (4CE793B6)
fffff880`01874000 fffff880`0188a000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01899000 fffff880`018f7000   msrpc    msrpc.sys    Sat Nov 20 03:21:56 2010 (4CE79334)
fffff880`018f7000 fffff880`01912000   ksecdd   ksecdd.sys   Fri Jun 01 21:50:23 2012 (4FC97F6F)
fffff880`01912000 fffff880`01984000   cng      cng.sys      Fri Aug 24 10:47:16 2012 (5037A204)
fffff880`01984000 fffff880`01995000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`01995000 fffff880`0199f000   Fs_Rec   Fs_Rec.sys   Wed Feb 29 21:41:06 2012 (4F4EEFD2)
fffff880`0199f000 fffff880`019eb000   volsnap  volsnap.sys  Sat Nov 20 03:20:08 2010 (4CE792C8)
fffff880`01a01000 fffff880`01af3000   ndis     ndis.sys     Wed Aug 22 10:11:46 2012 (5034F6B2)
fffff880`01af3000 fffff880`01b53000   NETIO    NETIO.SYS    Wed Aug 22 10:11:28 2012 (5034F6A0)
fffff880`01b53000 fffff880`01b7e000   ksecpkg  ksecpkg.sys  Fri Aug 24 10:48:29 2012 (5037A24D)
fffff880`01b7e000 fffff880`01bc8000   fwpkclnt fwpkclnt.sys Wed Aug 22 10:10:49 2012 (5034F679)
fffff880`01bc8000 fffff880`01bd0000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`01bd0000 fffff880`01be2000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`01be2000 fffff880`01beb000   hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
fffff880`01c00000 fffff880`01e00000   tcpip    tcpip.sys    Wed Aug 22 10:13:43 2012 (5034F727)
fffff880`03000000 fffff880`03051000   rdbss    rdbss.sys    Sat Nov 20 03:27:51 2010 (4CE79497)
fffff880`03051000 fffff880`03066000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`03066000 fffff880`0307e000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`03087000 fffff880`030b5000   ccSetx64 ccSetx64.sys Wed Jun 06 22:00:55 2012 (4FD01967)
fffff880`030b5000 fffff880`030e6000   Ironx64  Ironx64.SYS  Mon Nov 14 20:00:53 2011 (4EC1C7D5)
fffff880`030e6000 fffff880`030ef000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`030ef000 fffff880`030f6000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`030f6000 fffff880`03104000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`03104000 fffff880`03129000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`03129000 fffff880`03139000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`03139000 fffff880`03142000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`03142000 fffff880`0314b000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`0314b000 fffff880`03154000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`03154000 fffff880`0315f000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`0315f000 fffff880`03170000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`03170000 fffff880`03192000   tdx      tdx.sys      Sat Nov 20 03:21:54 2010 (4CE79332)
fffff880`03192000 fffff880`0319f000   TDI      TDI.SYS      Sat Nov 20 03:22:06 2010 (4CE7933E)
fffff880`0319f000 fffff880`031d7000   SYMEVENT64x86 SYMEVENT64x86.SYS Tue Nov 22 12:30:48 2011 (4ECBEA58)
fffff880`03e00000 fffff880`03e0c000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`03e0c000 fffff880`03e17000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`03e25000 fffff880`03eae000   afd      afd.sys      Tue Dec 27 21:59:20 2011 (4EFA9418)
fffff880`03eae000 fffff880`03ef3000   netbt    netbt.sys    Sat Nov 20 03:23:18 2010 (4CE79386)
fffff880`03ef3000 fffff880`03efc000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`03efc000 fffff880`03f22000   pacer    pacer.sys    Sat Nov 20 04:52:18 2010 (4CE7A862)
fffff880`03f22000 fffff880`03f31000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`03f31000 fffff880`03f4e000   serial   serial.sys   Mon Jul 13 19:00:40 2009 (4A5BCAA8)
fffff880`03f4e000 fffff880`03f69000   wanarp   wanarp.sys   Sat Nov 20 04:52:36 2010 (4CE7A874)
fffff880`03f69000 fffff880`03f7d000   termdd   termdd.sys   Sat Nov 20 05:03:40 2010 (4CE7AB0C)
fffff880`03f7d000 fffff880`03fe9000   SYMNETS  SYMNETS.SYS  Sat Nov 12 15:11:53 2011 (4EBEE119)
fffff880`03fe9000 fffff880`03ffe000   SRTSPX64 SRTSPX64.SYS Mon Jul 02 13:20:37 2012 (4FF1E675)
fffff880`04026000 fffff880`040ef000   HTTP     HTTP.sys     Sat Nov 20 03:24:30 2010 (4CE793CE)
fffff880`040ef000 fffff880`0410d000   bowser   bowser.sys   Tue Feb 22 22:55:04 2011 (4D649328)
fffff880`0410d000 fffff880`04125000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`04125000 fffff880`04152000   mrxsmb   mrxsmb.sys   Tue Apr 26 21:40:38 2011 (4DB78226)
fffff880`04152000 fffff880`041a0000   mrxsmb10 mrxsmb10.sys Fri Jul 08 21:46:28 2011 (4E17C104)
fffff880`041a0000 fffff880`041c4000   mrxsmb20 mrxsmb20.sys Tue Apr 26 21:39:37 2011 (4DB781E9)
fffff880`04400000 fffff880`0442a000   cdrom    cdrom.sys    Sat Nov 20 03:19:20 2010 (4CE79298)
fffff880`0442a000 fffff880`047ce000   dump_iaStor dump_iaStor.sys Wed Feb 01 18:15:24 2012 (4F29D59C)
fffff880`04800000 fffff880`04823000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`04823000 fffff880`0482d000   mbam     mbam.sys     Mon Aug 20 11:49:41 2012 (50326AA5)
fffff880`0482d000 fffff880`0484e000   WudfPf   WudfPf.sys   Sat Nov 20 04:42:44 2010 (4CE7A624)
fffff880`04857000 fffff880`048d9000   IDSvia64 IDSvia64.sys Tue Aug 28 21:48:40 2012 (503D8308)
fffff880`048d9000 fffff880`04953000   eeCtrl64 eeCtrl64.sys Tue Jul 31 18:36:51 2012 (50186C13)
fffff880`04953000 fffff880`04979000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Tue Jul 31 18:36:50 2012 (50186C12)
fffff880`04979000 fffff880`04988000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`04988000 fffff880`049a6000   dfsc     dfsc.sys     Sat Nov 20 03:26:31 2010 (4CE79447)
fffff880`049a6000 fffff880`049b7000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`049b7000 fffff880`049cb000   LMouFilt LMouFilt.Sys Wed Jun 17 11:49:43 2009 (4A391EA7)
fffff880`049cb000 fffff880`049de000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`049de000 fffff880`049ec000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`049ec000 fffff880`049f8000   RtNdPt60 RtNdPt60.sys Sun Jul 19 21:27:32 2009 (4A63D614)
fffff880`04c00000 fffff880`04c26000   tunnel   tunnel.sys   Sat Nov 20 04:51:50 2010 (4CE7A846)
fffff880`04c26000 fffff880`04c69000   ks       ks.sys       Sat Nov 20 04:33:23 2010 (4CE7A3F3)
fffff880`04c69000 fffff880`04c7a000   point64  point64.sys  Tue Sep 18 05:18:08 2012 (50584A60)
fffff880`04c7a000 fffff880`04c8d000   LHidFilt LHidFilt.Sys Wed Jun 17 11:49:39 2009 (4A391EA3)
fffff880`04c8f000 fffff880`04de6000   BHDrvx64 BHDrvx64.sys Tue Aug 28 22:12:41 2012 (503D88A9)
fffff880`04de6000 fffff880`04dee000   AppleCharger AppleCharger.sys Tue Nov 01 21:46:00 2011 (4EB0AEE8)
fffff880`04dee000 fffff880`04dfa000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`04e00000 fffff880`04e2f000   ndiswan  ndiswan.sys  Sat Nov 20 04:52:32 2010 (4CE7A870)
fffff880`04e2f000 fffff880`04e4a000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`04e4a000 fffff880`04e6b000   raspptp  raspptp.sys  Sat Nov 20 04:52:31 2010 (4CE7A86F)
fffff880`04e6b000 fffff880`04e85000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`04e85000 fffff880`04e94000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`04e94000 fffff880`04ea3000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`04ea3000 fffff880`04eb1000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`04eb2000 fffff880`04f28000   atikmpag atikmpag.sys Thu Sep 27 20:12:52 2012 (5064F994)
fffff880`04f28000 fffff880`04fdb000   Rt64win7 Rt64win7.sys Tue Jun 12 09:00:29 2012 (4FD74B7D)
fffff880`04fdb000 fffff880`04fed000   umbus    umbus.sys    Sat Nov 20 04:44:37 2010 (4CE7A695)
fffff880`04fed000 fffff880`04ffa000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`05000000 fffff880`05024000   HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
fffff880`05024000 fffff880`05025f00   USBD     USBD.SYS     Thu Mar 24 22:28:59 2011 (4D8C0BFB)
fffff880`05026000 fffff880`05039000   HECIx64  HECIx64.sys  Thu Jul 12 21:18:26 2012 (4FFF8572)
fffff880`05039000 fffff880`0504a000   usbehci  usbehci.sys  Thu Mar 24 22:29:04 2011 (4D8C0C00)
fffff880`0504a000 fffff880`050a0000   USBPORT  USBPORT.SYS  Thu Mar 24 22:29:12 2011 (4D8C0C08)
fffff880`050a4000 fffff880`05198000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 03:50:50 2010 (4CE799FA)
fffff880`05198000 fffff880`051de000   dxgmms1  dxgmms1.sys  Sat Nov 20 03:49:53 2010 (4CE799C1)
fffff880`051de000 fffff880`051ea000   serenum  serenum.sys  Mon Jul 13 19:00:33 2009 (4A5BCAA1)
fffff880`051ea000 fffff880`051f0c00   GEARAspiWDM GEARAspiWDM.sys Thu May 03 14:56:17 2012 (4FA2E2E1)
fffff880`051f1000 fffff880`051fa000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`051fa000 fffff880`051fb480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`05400000 fffff880`0540e000   hidusb   hidusb.sys   Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`0540e000 fffff880`05427000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`05427000 fffff880`0543e000   LEqdUsb  LEqdUsb.Sys  Wed Jun 17 11:49:54 2009 (4A391EB2)
fffff880`0543e000 fffff880`0544c000   kbdhid   kbdhid.sys   Sat Nov 20 04:33:25 2010 (4CE7A3F5)
fffff880`05451000 fffff880`054ab000   usbhub   usbhub.sys   Thu Mar 24 22:29:25 2011 (4D8C0C15)
fffff880`054ab000 fffff880`054c0000   NDProxy  NDProxy.SYS  Sat Nov 20 04:52:20 2010 (4CE7A864)
fffff880`054c0000 fffff880`054db000   AtihdW76 AtihdW76.sys Fri May 11 03:25:40 2012 (4FACCD04)
fffff880`054db000 fffff880`05518000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`05518000 fffff880`0553a000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`0553a000 fffff880`0553f200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`05540000 fffff880`0559d000   iusb3hub iusb3hub.sys Mon May 21 02:21:36 2012 (4FB9ED00)
fffff880`0559d000 fffff880`055d4000   ViaHub3  ViaHub3.sys  Thu Jan 19 22:39:13 2012 (4F18EFF1)
fffff880`055d4000 fffff880`055eb000   dc3d     dc3d.sys     Tue Sep 18 05:18:24 2012 (50584A70)
fffff880`055eb000 fffff880`055f3080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`055f4000 fffff880`055fc000   LHidEqd  LHidEqd.Sys  Wed Jun 17 11:49:56 2009 (4A391EB4)
fffff880`05a00000 fffff880`05a44000   xhcdrv   xhcdrv.sys   Thu Jan 19 22:39:02 2012 (4F18EFE6)
fffff880`05a44000 fffff880`05a5a000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`05a5a000 fffff880`05a6a000   CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
fffff880`05a6a000 fffff880`05a80000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`05a80000 fffff880`05aa4000   rasl2tp  rasl2tp.sys  Sat Nov 20 04:52:34 2010 (4CE7A872)
fffff880`05aa6000 fffff880`0652f000   atikmdag atikmdag.sys Thu Sep 27 21:14:57 2012 (50650821)
fffff880`0652f000 fffff880`065f4000   iusb3xhc iusb3xhc.sys Mon May 21 02:21:40 2012 (4FB9ED04)
fffff880`065f4000 fffff880`06600000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`07800000 fffff880`0781d000   usbccgp  usbccgp.sys  Thu Mar 24 22:29:14 2011 (4D8C0C0A)
fffff880`0781d000 fffff880`07bfbd80   RTKVHD64 RTKVHD64.sys Tue Jun 19 03:50:56 2012 (4FE03D70)
fffff880`07c57000 fffff880`07cfd000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`07cfd000 fffff880`07d08000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`07d08000 fffff880`07d39000   srvnet   srvnet.sys   Thu Apr 28 22:05:35 2011 (4DBA2AFF)
fffff880`07d39000 fffff880`07d4b000   tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
fffff880`07d4b000 fffff880`07db4000   srv2     srv2.sys     Thu Apr 28 22:05:46 2011 (4DBA2B0A)
fffff880`07e00000 fffff880`07ebf000   SRTSP64  SRTSP64.SYS  Mon Jul 02 13:20:28 2012 (4FF1E66C)
fffff880`07ec2000 fffff880`07f5a000   srv      srv.sys      Thu Apr 28 22:06:06 2011 (4DBA2B1E)
fffff880`08600000 fffff880`08803000   EX64     EX64.SYS     Wed Sep 05 17:31:45 2012 (5047D2D1)
fffff880`08803000 fffff880`08825000   ENG64    ENG64.SYS    Wed Sep 05 17:33:39 2012 (5047D343)
fffff880`08825000 fffff880`0885d000   MpFilter MpFilter.sys Thu Aug 23 18:03:14 2012 (5036B6B2)
fffff880`0885d000 fffff880`088ce000   spsys    spsys.sys    Mon May 11 12:20:58 2009 (4A085E7A)
fffff880`088ff000 fffff880`0890a000   asyncmac asyncmac.sys Mon Jul 13 19:10:13 2009 (4A5BCCE5)
fffff880`0890a000 fffff880`08913000   gdrv     gdrv.sys     Thu Mar 12 22:22:29 2009 (49B9D175)
fffff880`08913000 fffff880`0891d000   GVTDrv64 GVTDrv64.sys Tue Sep 05 02:10:02 2006 (44FD22CA)
fffff960`000d0000 fffff960`003e5000   win32k   win32k.sys   Wed Jul 18 13:14:37 2012 (5006FD0D)
fffff960`004b0000 fffff960`004ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`007b0000 fffff960`007d7000   cdd      cdd.dll      Sat Nov 20 06:55:34 2010 (4CE7C546)

Unloaded modules:
fffff880`088ce000 fffff880`088ef000   NisDrvWFP.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00021000
fffff880`0886c000 fffff880`0888e000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00022000
fffff880`08669000 fffff880`0886c000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00203000
fffff880`0888e000 fffff880`088ff000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01beb000 fffff880`01bf9000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`04440000 fffff880`047e4000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  003A4000
fffff880`047e4000 fffff880`047f7000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

koolkat77 · 27 Oct 2012

Welcome to seven forums, and in addition to David aka Maguscreeds good points.

I've taken a quick look at your dmp's, they come with various bug checks and stuff but let me just share my experience with recent OP's here at first, that is when I tell them to uninstall that one program they tell me they do not want to and I end up saying them I cannot help them. One of your dump clearly indicates which driver/program is causing the blue screens for you and I'm afraid that if I ask you to uninstall it you may be reluctant like all other OP's as it's something "you paid/subscribed for"

It's Norton.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FC, {fffff8a00e943c00, c10000017b6df963, fffff88007661f80, 2}

*** WARNING: Unable to verify timestamp for SYMDS64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMDS64.SYS
Probably caused by : SYMDS64.SYS ( SYMDS64+193c9 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
An attempt was made to execute non-executable memory.  The guilty driver
is on the stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: fffff8a00e943c00, Virtual address for the attempted execute.
Arg2: c10000017b6df963, PTE contents.
Arg3: fffff88007661f80, (reserved)
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'ENG64' and 'ENG64.SYS' overlap

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xFC

PROCESS_NAME:  ccsvchst.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88007661f80 -- (.trap 0xfffff88007661f80)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000052 rbx=0000000000000000 rcx=0000000000000004
rdx=fffff8a00e943c40 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8a00e943c00 rsp=fffff88007662110 rbp=fffff8a00e943c00
 r8=0000000000000900  r9=00000000000003c9 r10=0000000000000005
r11=fffff8a00e943c40 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
fffff8a0`0e943c00 78b5            js      fffff8a0`0e943bb7              [br=1]
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003027bb4 to fffff8000307ffc0

STACK_TEXT:  
fffff880`07661e18 fffff800`03027bb4 : 00000000`000000fc fffff8a0`0e943c00 c1000001`7b6df963 fffff880`07661f80 : nt!KeBugCheckEx
fffff880`07661e20 fffff800`0307e0ee : 00000000`00000008 fffff8a0`0e943c00 00000000`00000000 fffff8a0`040db9d8 : nt! ?? ::FNODOBFM::`string'+0x44dbc
fffff880`07661f80 fffff8a0`0e943c00 : fffff8a0`040db9d8 fffff8a0`040db9d8 fffff8a0`0e943c00 fffff880`014d03c9 : nt!KiPageFault+0x16e
fffff880`07662110 fffff8a0`040db9d8 : fffff8a0`040db9d8 fffff8a0`0e943c00 fffff880`014d03c9 fffff8a0`00000005 : 0xfffff8a0`0e943c00
fffff880`07662118 fffff8a0`040db9d8 : fffff8a0`0e943c00 fffff880`014d03c9 fffff8a0`00000005 fffff8a0`10d52670 : 0xfffff8a0`040db9d8
fffff880`07662120 fffff8a0`0e943c00 : fffff880`014d03c9 fffff8a0`00000005 fffff8a0`10d52670 00000000`00000906 : 0xfffff8a0`040db9d8
fffff880`07662128 fffff880`014d03c9 : fffff8a0`00000005 fffff8a0`10d52670 00000000`00000906 00000000`00000000 : 0xfffff8a0`0e943c00
fffff880`07662130 fffff8a0`00000005 : fffff8a0`10d52670 00000000`00000906 00000000`00000000 fffff880`076621f0 : SYMDS64+0x193c9
fffff880`07662138 fffff8a0`10d52670 : 00000000`00000906 00000000`00000000 fffff880`076621f0 fffff880`00000000 : 0xfffff8a0`00000005
fffff880`07662140 00000000`00000906 : 00000000`00000000 fffff880`076621f0 fffff880`00000000 fffff8a0`00000000 : 0xfffff8a0`10d52670
fffff880`07662148 00000000`00000000 : fffff880`076621f0 fffff880`00000000 fffff8a0`00000000 fffff8a0`00000000 : 0x906


STACK_COMMAND:  kb

FOLLOWUP_IP: 
SYMDS64+193c9
fffff880`014d03c9 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  SYMDS64+193c9

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: SYMDS64

IMAGE_NAME:  SYMDS64.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4dd1a1e7

FAILURE_BUCKET_ID:  X64_0xFC_SYMDS64+193c9

BUCKET_ID:  X64_0xFC_SYMDS64+193c9

Followup: MachineOwner
---------

1: kd> lmvm SYMDS64
start             end                 module name
fffff880`014b7000 fffff880`01528000   SYMDS64  T (no symbols)           
    Loaded symbol image file: SYMDS64.SYS
    Image path: \SystemRoot\system32\drivers\NISx64\1309000.009\SYMDS64.SYS
    Image name: SYMDS64.SYS
    Timestamp:        Tue May 17 04:15:03 2011 (4DD1A1E7)
    CheckSum:         0007D541
    ImageSize:        00071000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

SYMDS64.SYS Symantec/ Norton NIS/ N360 driver = Driver Reference Table
ENG64.SYS Norton Anti-Virus = Driver Reference Table

Code:

Start Menu\Programs\Norton Internet Security	Public:Start Menu\Programs\Norton Internet Security	Public

Your blue screen problems might be solved if you completely remove Norton, but I do not expect you to. You might come back to me saying what I've heard from the other OP's. This problem may be even solved by "buying" the latest version of Norton, but I wouldn't recommend that as it's your choice after all.

I also see that you have Malware Bytes and Microsoft Security Essentials already installed on your computer. Those are by far the best and are suggested by many members on our forum. And oh btw, keep only one antivirus on your computer as keeping both MSE and Norton will be causing conflicts.

These GigaBYTE utilities are also somewhat buggy to the windows 7 OS. I would suggest you to uninstall them using the Advanced Mode of Revo Uninstaller - Free. They cause problems during gaming as well.

Code:

Start Menu\Programs\GIGABYTE	Public:Start Menu\Programs\GIGABYTE	Public
Start Menu\Programs\GIGABYTE\AutoGreen	Public:Start Menu\Programs\GIGABYTE\AutoGreen	Public
Start Menu\Programs\GIGABYTE\ET6	Public:Start Menu\Programs\GIGABYTE\ET6	Public

After uninstalling the programs listed above do the following:
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:

Disk Check

Hope this helps return stability of your computer.

Good luck

cantyouhearme · 27 Oct 2012

Thank you so much! I will be trying this now. I have no qualms giving up Norton, it was just on the CD that came with my motherboard so I originally went with it until I installed Microsoft Security Essentials yesterday. I was having a little bit of problems with MSE now fully running a quick/full scan without stopping but did chalk it up to the conflict. Hope to have positive news the next time I post. Thanks!

koolkat77 · 27 Oct 2012

You might want to use the Norton Removal Tool for uninstalling Norton.

cantyouhearme · 27 Oct 2012

So far so good, did as I was told, have left the computer on, and nothing has crashed yet. The only thing I noticed in the event log in the last hour was Event ID 3011 and 3012 which could be meaningless.

koolkat77 · 27 Oct 2012

Good to hear that, keep it under observance and let us know how things go :)

koolkat77 · 13 Nov 2012

Any updates? Did the BSOD-s reoccur?

cantyouhearme · 15 Nov 2012

Nope, still all good, thank you!!

koolkat77 · 15 Nov 2012

You may mark the thread as solved if you're ready :)