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Windows 7: BSOD ndis.sys,0x000000D1, can only work in safe mode

27 Oct 2012   #1
Fxgator

Windows 7 64 bit
 
 
BSOD ndis.sys,0x000000D1, can only work in safe mode

Hello:
I operate on Windows 7 home premium 64 bit (desktop computer). I have looked through the forum but I do not see where I can get help if I can only work in safe mode. I was able to save a minidump to a thumbdrive and transfer to my laptop. This is attached. Since I cannot access the internet I can not download the diagnostic tool or update drivers, if this is the problem. Can someone help me with this. While I can work with technology I am by no means a technical expert, so i apologize in advance if i ask more questions or do not understand everything fully. Thank you in advance for your help.
Fernando


My System SpecsSystem Spec
.
27 Oct 2012   #2
Fxgator

Windows 7 64 bit
 
 
minidump did not attach..

sorry but I don't think I attached the minidump in my last post. Trying again.
Thanks,
fernando
My System SpecsSystem Spec
27 Oct 2012   #3
seanpeek

Windows 7 Home Premuim
 
 
I may have the same problem

I'm having the same problem that occurs every time during start up. I can access in safe mode, but not in safe mode with networking. This is what is being displayed on the BSOD:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

STOP: 0x000000D1 (0x0000000000000010, 0x0000000000000002, 0x0000000000000000, 0xFFFFF880014E35D6)

ndis.sys - Address FFFF880014E35D6 base at FFFFF880014B5000. DateStamp 4a5bc184

I really appreciate any help.
My System SpecsSystem Spec
.

27 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

http://www.sevenforums.com/crashes-d...tructions.html

@ seanpeek, please create a new thread for yourself.
My System SpecsSystem Spec
28 Oct 2012   #5
Fxgator

Windows 7 64 bit
 
 
Koolkat help for BSOD

Kookat do you know of any solution to my problem?
Thank you,
Fernando
My System SpecsSystem Spec
28 Oct 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You need to post the files following the instructions link.
My System SpecsSystem Spec
28 Oct 2012   #7
Fxgator

Windows 7 64 bit
 
 
Koolkat77 follow up

Koolkat77
Thanks for the reply. I can not run the diagnostic tool on my desktop because I can not access the Internet in safe mode, which is the only way I can work on it. I tried to follow the instructions but can not run that program. Any other suggestions would be appreciated. Are you able to see the mini dump I posted?
Thanks again,
Fernando
My System SpecsSystem Spec
28 Oct 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

There are no attachments on any of your posts. Please scroll up and recheck.
My System SpecsSystem Spec
28 Oct 2012   #9
Fxgator

Windows 7 64 bit
 
 
DMP file

KoolKat77:
I see why I have not been able to post the minidump file because it has an extension of .dmp, which is not allowed. Sorry to bother with this but is there a way of getting around this so I can post. Would it ruin the file if I saved as a different extention? I am just not technical enough to know how to solve this upload problem. It seems the system automatically gives the dump this extension.
Thank you again for your quick responses.
fernando
My System SpecsSystem Spec
28 Oct 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Fernando, you zip the .dmp, and then upload it.

And, you may use safe mode with networking. Boot into Advanced Boot Options, it is there, the option next to safe mode.
My System SpecsSystem Spec
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 BSOD ndis.sys,0x000000D1, can only work in safe mode




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