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Windows 7: Various BSOD, BCP1: 0000000000000008

27 Oct 2012   #1
KZaccounts

64 bit 7
 
 
Various BSOD, BCP1: 0000000000000008

Hello, I've had multiple BSOD crashes the last few days, seems to happen every time I leave my computer alone for more than a few minutes. I've tried checking the drivers and such but haven't had any luck.
I'm running Windows 7 64 Bit Here are two of the logs from crashes, both start with BCP1: 0000000000000008 but the BCP4 is different:
Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000006
BCP4: FFFFFA8005BED000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000006
BCP4: FFFFFA8005D9A000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Any help is appreciated, this is a fairly new laptop and I never had any problems like this on my last one. My SF file is also attached.


My System SpecsSystem Spec
.

28 Oct 2012   #2
KZaccounts

64 bit 7
 
 

Also, just for extra information I recently installed Malwarebytes, CCleaner, Recuva, AVG 2013, and WordPerfectX6. The BSODs didn't seem to appear after any particular installation but thought I'd mention it just in case
My System SpecsSystem Spec
28 Oct 2012   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.
Code:
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 6, fffffa8005f6b000}

*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
According to Carrona.org, STOP 0x000000FE: BUGCODE_USB_DRIVER
Usual causes: USB device driver

So update the drivers of the USB devices you use, and let us know the results.
My System SpecsSystem Spec
.


30 Oct 2012   #4
KZaccounts

64 bit 7
 
 

Thank you for your reply, I updated the drivers for all of my usb devices and any other usb related drivers in the list. I've waited a day or so and it is still happening. If anyone has any other idea of why this would happen, I would appreciate the input! I've attached another SF file from today.

Would love to get this fixed, lost a few assignments on the latest crash
My System SpecsSystem Spec
30 Oct 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It still shows an old date. AMD USB Filter Driver (likely part of the chipset drivers)
Code:
lmvm usbfilter
start             end                 module name
fffff880`04556000 fffff880`04566000   usbfilter T (no symbols)           
    Loaded symbol image file: usbfilter.sys
    Image path: \SystemRoot\system32\DRIVERS\usbfilter.sys
    Image name: usbfilter.sys
    Timestamp:        Thu Aug 18 15:14:35 2011 (4E4CDF03)
    CheckSum:         000161FA
    ImageSize:        00010000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from AMD Support & Drivers.

* On a serious note, you should not use two Antivirus programs at the same time. As you have Microsoft Security Essentials already installed, uninstall AVG.

let us know the results.
My System SpecsSystem Spec
30 Oct 2012   #6
KZaccounts

64 bit 7
 
 

Thanks again for the help. I'm uninstalling AVG now and working on the AMD drivers. I only had AVG and Microsoft both running because I picked up the Snap.do virus a little while ago and was trying to find something that could pick it up, ended up just getting rid of it manually... This is a 2 month old computer, ran my last one 3 years without any antivirus or firewall (yes, risky) and never had a problem, had to retire it because I cracked the screen.
Anyway, thanks for the reply, I'll let you know how it turns out
My System SpecsSystem Spec
30 Oct 2012   #7
KZaccounts

64 bit 7
 
 

Alright, found the driver straight from HP as the AMD installer wouldn't let me reinstall the usbfilter driver. Restarted right after and had a BSOD but hasn't happened since through various restarts and idle periods. Appears to be solved, thanks Arc!
My System SpecsSystem Spec
30 Oct 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome. Let us know if it causes any further trouble.
My System SpecsSystem Spec
Reply

 Various BSOD, BCP1: 0000000000000008




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