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Windows 7: Random BSOD and Skype Specific BSOD

28 Oct 2012   #1
dragonrage12343

Windows 7 Ultimate 32bit
 
 
Random BSOD and Skype Specific BSOD

Long story short, one night I had a BSOD and since then my dell inspiron 1720 has been acting strange. I went ahead and reinstalled the OS, formatting the hard drive in the process, and even then the computer bluescreens at random, so I assume it's a hardware problem.

On a second note, there's what seems to be a specific BSOD that happens whenever I try to open links in skype and I have no idea what the deal is with that. Any help at this point would be appreciated.


My System SpecsSystem Spec
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28 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Are you using any antivirus?
Code:
1: kd> lmvm VSTDPV3
start    end        module name
95e41000 95f43000   VSTDPV3  T (no symbols)           
    Loaded symbol image file: VSTDPV3.SYS
    Image path: \SystemRoot\system32\DRIVERS\VSTDPV3.SYS
    Image name: VSTDPV3.SYS
    Timestamp:        Thu Oct 16 06:32:04 2008 (48F68B84)
    CheckSum:         000F0C1E
    ImageSize:        00102000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the driver above ^^^^^^^^^^^
Source: Driver Reference Table
My System SpecsSystem Spec
28 Oct 2012   #3
dragonrage12343

Windows 7 Ultimate 32bit
 
 

No I'm not using an antivirus at the moment (no money). I'll try the update though and see what's what.
My System SpecsSystem Spec
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28 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You should not leave the computer without an antivirus.

Recommended antivirus program for Windows 7 based on stability compared to others:- Run a full scan with both (separately) once downloaded, installed and updated.
My System SpecsSystem Spec
28 Oct 2012   #5
dragonrage12343

Windows 7 Ultimate 32bit
 
 

I don't normally run without protection. Malwarebytes is one I'm familiar with and keep on the side, but due to the instability of my pc at this time, I was wary of installing it just yet. As for the other one, I'll have to look into that. I've had issues installing things like Windows Live Essentials and Microsoft updates after that first BSOD, but that's something I plan to look at another time.

Also, I did update the driver. I'm not sure what that was supposed to do, but it did seem to let me click a link on skype once (the second time it bluescreened).
My System SpecsSystem Spec
28 Oct 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Delete remnants of older drivers using Driver Sweeper then install the latest ones.
My System SpecsSystem Spec
28 Oct 2012   #7
dragonrage12343

Windows 7 Ultimate 32bit
 
 

Ok so am I supposed to completely remove ALL of my drivers and start from scratch or jut the one mentioned earlier?
My System SpecsSystem Spec
28 Oct 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Just the one mentioned earlier
My System SpecsSystem Spec
02 Nov 2012   #9
dragonrage12343

Windows 7 Ultimate 32bit
 
 

Ok...Done. I guess now my question is what exactly was that supposed to solve? o.0 The randoms or the skype? Or is there any way to know?
Also, I've been away from my laptop for the past few days so sorry about the late reply.
My System SpecsSystem Spec
02 Nov 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

The driver is from 2008 which is pretty old, getting newer driver for it should solve the BSOD problem. If it does not, upload the latest BSOD .dmps you got.
My System SpecsSystem Spec
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 Random BSOD and Skype Specific BSOD




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