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Windows 7: BSOD at random times, happening frequently

28 Oct 2012   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD at random times, happening frequently

I've been getting the BSOD frequently, and when I use Windows to "check for a solution", it does not give me any information. I haven't installed any new drivers that I know of or can remember, and my computer is less than 2 years old. It used to do the BSOD only once a month or so, so I ignored it, but it seems like it is increasingly frequent.
Sometimes it crashes while I'm in the middle of doing something, but most often I will leave my computer running and when I come back, I have the BSOD. Sometimes it happens when I close the lid (which is supposed to put it in sleep mode) and I won't realize it has happened until I open the lid to turn it back on.

Attachment 238875


My System SpecsSystem Spec
.

28 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard.

It is the display driver.
Code:
 !irp fffffa8013a14d80
Irp is active with 4 stacks 3 is current (= 0xfffffa8013a14ee0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [ 16, 0]   0  0 fffffa800c8e1a10 00000000 fffff8800f2fb794-fffffa800ee474b0    
           \Driver\pci    nvlddmkm
            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa800d039480 00000000 00000000-00000000    pending
           \Driver\nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a4dc740    

            Args: 00000000 00000000 00000000 00000000
And the driver is very old.
Code:
lmvm nvlddmkm
start             end                 module name
fffff880`0f265000 fffff880`0fed5e00   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sun Mar 06 17:28:06 2011 (4D7376CE)
    CheckSum:         00C736ED
    ImageSize:        00C70E00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Drivers - Download NVIDIA Drivers.

Let us know the results.
My System SpecsSystem Spec
28 Oct 2012   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks, Arc! I successfully updated the NVIDIA driver, so hopefully that will fix everything. I'll report back if it crashes again, but in the meantime I'll mark this as solved.
My System SpecsSystem Spec
.


28 Oct 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You are welcome

Sure, let us know if there is any further problem.
My System SpecsSystem Spec
31 Oct 2012   #5

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay, so unfortunately the problem is still occurring. I tried to shut down my computer last night, and it froze on the shut down screen. The wheel kept spinning, and it said "Shutting Down", but the computer just sat like that for 20 minutes, and then I got a BSOD and had to shut it down via the power button. Any ideas? My computer occasionally hangs on the shut down screen like that, so I don't know if the two problems are somehow connected.
My System SpecsSystem Spec
31 Oct 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

It may be connected, or may be a different issue. Can you upload that crash dump here?
My System SpecsSystem Spec
31 Oct 2012   #7

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay, here is the new crash dump file:

Attachment 239369
My System SpecsSystem Spec
31 Oct 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hmm ... it is resulting the same thing here ....

► As the latest nvidia driver sometimes causing issues.
Code:
 !irp fffffa8013a14d80
Irp is active with 4 stacks 3 is current (= 0xfffffa8013a14ee0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [ 16, 0]   0  0 fffffa800c8e1a10 00000000 fffff8800f2fb794-fffffa800ee474b0    
           \Driver\pci    nvlddmkm
            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa800d039480 00000000 00000000-00000000    pending
           \Driver\nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a4dc740    

            Args: 00000000 00000000 00000000 00000000
BTW, I see that you are shifting between onboard graphics and the card.


Intel Storage drivers
Code:
lmvm iastor
start             end                 module name
fffff880`0103f000 fffff880`01193000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Sat Nov 06 13:14:52 2010 (4CD50774)
    CheckSum:         0007413F
    ImageSize:        00154000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from http://downloadcenter.intel.com/Sear...ntel+RST%29%22


Let us know the results.
My System SpecsSystem Spec
31 Oct 2012   #9

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay, I installed that Nvidia driver and updated the Intel driver as well. So far, so good. It was able to restart several times during the different install processes without incident, and I just tried to shut it down and it did not show any freezing or BSOD. Hopefully this fixes it, thanks!
My System SpecsSystem Spec
31 Oct 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You are welcome
My System SpecsSystem Spec
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 BSOD at random times, happening frequently




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