0x124 crash after playing video/music


  1. RandomZero
    Posts : 3
    Windows 7 Ultimate x64
       New #1

    0x124 crash after playing video/music


    A friends PC keeps crashing after a few hours of usage (watching movies, listening to music). I've been attempting to troubleshoot it but I'm not to sure about how to find the cause of the problem. Based on my google search, which led me here, it's caused by either RAM, HDD, Drivers or overheating. I unfortunately can't get the dump right now, but I did get the info from the event log.

    The computer has rebooted from bugcheck. The bugcheck was 0x00000124 (0x000000..., 0xfffffa8003560038, 0x00000000b2000000, 0x000000001040080f).

    Problem Event Name: Bluescreen
    OS Version 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Service Pack: 1_0
    Product: 256_1


    Does this info narrow down the issue, or is it just generalizing the problem down to what's been stated before?
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  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    For an insight, go through:
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  4. RandomZero
    Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Yeah that's the thread I came across, unfortunately I can't do much right now in the way of troubleshooting, I was just hoping someone might be able to narrow down the issue based on the event log stuff.
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  6. Maguscreed
    Posts : 6,668
    Windows 7 x64
       New #4

    It's hardware, or you have a bad overclock.
    Only two things that bring up 124 stops.
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  7. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #5

    Stop overclocking - if any.

    For monitoring the heat/celsius of the system, use Speccy or HWinfo:


    Specs of the computer would also be helpful.

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    1. Click on User CP on the top right of this page
    2. Click on Edit System Spec
    3. Fill in your computer specs

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  8. RandomZero
    Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       New #6

    Alright, thanks for the info.
    Unfortunately I don't have access to the specs right now, but I'll get that when I can.
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