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Windows 7: 0x124 crash after playing video/music

28 Oct 2012   #1

Windows 7 Ultimate x64
 
 
0x124 crash after playing video/music

A friends PC keeps crashing after a few hours of usage (watching movies, listening to music). I've been attempting to troubleshoot it but I'm not to sure about how to find the cause of the problem. Based on my google search, which led me here, it's caused by either RAM, HDD, Drivers or overheating. I unfortunately can't get the dump right now, but I did get the info from the event log.

The computer has rebooted from bugcheck. The bugcheck was 0x00000124 (0x000000..., 0xfffffa8003560038, 0x00000000b2000000, 0x000000001040080f).

Problem Event Name: Bluescreen
OS Version 6.1.7601.2.1.0.256.1
Locale ID: 1033
Service Pack: 1_0
Product: 256_1


Does this info narrow down the issue, or is it just generalizing the problem down to what's been stated before?

My System SpecsSystem Spec
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28 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

For an insight, go through:
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
28 Oct 2012   #3

Windows 7 Ultimate x64
 
 

Yeah that's the thread I came across, unfortunately I can't do much right now in the way of troubleshooting, I was just hoping someone might be able to narrow down the issue based on the event log stuff.
My System SpecsSystem Spec
.


28 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

It's hardware, or you have a bad overclock.
Only two things that bring up 124 stops.
My System SpecsSystem Spec
28 Oct 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Stop overclocking - if any.

For monitoring the heat/celsius of the system, use Speccy or HWinfo:
Specs of the computer would also be helpful.

__________________
  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
__________________
My System SpecsSystem Spec
28 Oct 2012   #6

Windows 7 Ultimate x64
 
 

Alright, thanks for the info.
Unfortunately I don't have access to the specs right now, but I'll get that when I can.
My System SpecsSystem Spec
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 0x124 crash after playing video/music





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