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Windows 7: Random BSOD while doing nothing, after startup, playing games


28 Oct 2012   #1

Windows 7 Ultimate x64 SP1
 
 
Random BSOD while doing nothing, after startup, playing games

Recently, my computer has started freezing up more often, sometimes it gives out a 'dragged-out' sound before dying(in typical BSoD's) and sometimes it doesn't. Seldom do I get a BSoD file/problem alert from it if it freezes up.

The freezing up/BSoD may happen anytime, sometimes right after start-up, while playing games(league of legends), or just surfing the web.

In addition, sometimes, when I start-up, my computer fails to detect the graphic card, and I need to plug the video cable from my graphics card to the motherboard to see the screen.

Do kindly tell if you need any other information.

My System SpecsSystem Spec
.

29 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Bug check 116, go through STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Did you try another graphics card on the computer and seen if it crashes? Does the motherboard have on-board VGA slot? How does it work if connected there?

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8005ff41b0, fffff88013bca630, ffffffffc000009a, 4}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8005ff41b0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88013bca630, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
+0
fffff880`13bca630 ??              ???

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`009a9c10 fffff800`0357ae5a : fffffa80`039cf300 00000000`00000080 fffffa80`039cf890 fffff800`032d4d19 : nt!MmZeroPageThread+0x5e0
fffff880`009a9d40 fffff800`032d4d26 : fffff800`03456e80 fffffa80`039cf300 fffff800`03464cc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : fffff880`009aa000 fffff880`009a4000 fffff880`009a7700 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x116_ANALYSIS_INCONCLUSIVE

BUCKET_ID:  X64_0x116_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------
My System SpecsSystem Spec
29 Oct 2012   #3

Windows 7 Ultimate x64 SP1
 
 

I only have a PCI 2 slot for the graphics card, no specific VGA slot, neither do I have another graphics card to test it at hand

I belive I'm using a BIOSTAR A780L3G(read off the label on the board (A78LBM3S R01P 1019) and googled it).

I've ran the FurMark Test.. my system froze after minute or so after I stopped the FurMark Test(I was afraid of damaging the hardware and stopped it as it was reaching 70 C) - the temperature was 52C when it froze.

Nothing wrong was found with sfc.exe /scannow

Prime95 TortureTest was ran for 9h19mins with 389,343 & 381 tests on each processor, 0 errors & warnings.

I'll try the HD diagnostic when i come back from school later.
My System SpecsSystem Spec
.


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 Random BSOD while doing nothing, after startup, playing games




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