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| 29 Oct 2012 | #1 |
| | BSOD error 0x00000124. Please Help! Bought a refurbished Lenovo T430s a week ago. Got a BSOD (blue screen) in the first day. Went out of town and did not use it for a week. Then, the BSOD appears again today. I am not a PC expert, but I know 124 is related to hardware. Attached is the dump file as well as the screen shot. I will appreciate if anyone can help me check this dump file. Or should I just call the technical support to return it or replace it? Thanks. |
My System Specs | |
| 29 Oct 2012 | #2 |
| | Hello mimiga123 and welcome to Seven Forums. It appears that your refurbished Lenovo has a processor problem. Numerous drivers have apparently failed to load/be recognized. I'm guessing you received at least a limited warranty that should still be in effect. Since you've had the machine for about a week, I would contact the seller, explain the problem, and find out what their policy is for return and repair or replacement. Code: 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error condition. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: fffffa8009b89028, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000100402, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_GenuineIntel CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: mscorsvw.exe CURRENT_IRQL: f STACK_TEXT: fffff800`00ba8a98 fffff800`03419a3b : 00000000`00000124 00000000`00000000 fffffa80`09b89028 00000000`b2000000 : nt!KeBugCheckEx fffff800`00ba8aa0 fffff800`02fabb13 : 00000000`00000001 fffffa80`098da9d0 00000000`00000000 fffffa80`098daa20 : hal!HalBugCheckSystem+0x1e3 fffff800`00ba8ae0 fffff800`03419700 : 00000000`00000728 fffffa80`098da9d0 fffff800`00ba8e70 fffff800`00ba8e00 : nt!WheaReportHwError+0x263 fffff800`00ba8b40 fffff800`03419052 : fffffa80`098da9d0 fffff800`00ba8e70 fffffa80`098da9d0 00000000`00000000 : hal!HalpMcaReportError+0x4c fffff800`00ba8c90 fffff800`03418f0d : 00000000`00000004 00000000`00000001 fffff800`00ba8ef0 00000000`00000000 : hal!HalpMceHandler+0x9e fffff800`00ba8cd0 fffff800`0340ce88 : 00000000`1c55a458 000007fe`f1a04120 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55 fffff800`00ba8d00 fffff800`02e9c8ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40 fffff800`00ba8d30 fffff800`02e9c713 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c fffff800`00ba8e70 000007fe`f1b2d282 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153 00000000`0018ceb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`f1b2d282 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE Followup: MachineOwner --------- 0: kd> lmvm hardware start end module name 0: kd> mscorsvw.exe *** WARNING: Unable to verify timestamp for iusb3hcs.sys *** ERROR: Module load completed but symbols could not be loaded for iusb3hcs.sys *** WARNING: Unable to verify timestamp for iaStor.sys *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys *** WARNING: Unable to verify timestamp for amdxata.sys *** ERROR: Module load completed but symbols could not be loaded for amdxata.sys *** WARNING: Unable to verify timestamp for 360FsFlt.sys *** ERROR: Module load completed but symbols could not be loaded for 360FsFlt.sys *** WARNING: Unable to verify timestamp for 360netmon.sys *** ERROR: Module load completed but symbols could not be loaded for 360netmon.sys *** WARNING: Unable to verify timestamp for DzHDD64.sys *** ERROR: Module load completed but symbols could not be loaded for DzHDD64.sys *** WARNING: Unable to verify timestamp for 360Box64.sys *** ERROR: Module load completed but symbols could not be loaded for 360Box64.sys *** WARNING: Unable to verify timestamp for Apsx64.sys *** ERROR: Module load completed but symbols could not be loaded for Apsx64.sys *** WARNING: Unable to verify timestamp for ApsHM64.sys *** ERROR: Module load completed but symbols could not be loaded for ApsHM64.sys *** WARNING: Unable to verify timestamp for spldr.sys *** ERROR: Module load completed but symbols could not be loaded for spldr.sys *** WARNING: Unable to verify timestamp for btwavdt.sys *** ERROR: Module load completed but symbols could not be loaded for btwavdt.sys *** WARNING: Unable to verify timestamp for btwampfl.sys *** ERROR: Module load completed but symbols could not be loaded for btwampfl.sys *** WARNING: Unable to verify timestamp for btwl2cap.sys *** ERROR: Module load completed but symbols could not be loaded for btwl2cap.sys *** WARNING: Unable to verify timestamp for Tppwr64v.sys *** ERROR: Module load completed but symbols could not be loaded for Tppwr64v.sys *** WARNING: Unable to verify timestamp for peauth.sys *** ERROR: Module load completed but symbols could not be loaded for peauth.sys *** WARNING: Unable to verify timestamp for secdrv.SYS *** ERROR: Module load completed but symbols could not be loaded for secdrv.SYS *** WARNING: Unable to verify timestamp for dump_iaStor.sys *** ERROR: Module load completed but symbols could not be loaded for dump_iaStor.sys *** WARNING: Unable to verify timestamp for intelppm.sys *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys *** WARNING: Unable to verify timestamp for psadd.sys *** ERROR: Module load completed but symbols could not be loaded for psadd.sys *** WARNING: Unable to verify timestamp for 360AntiHacker64.sys *** ERROR: Module load completed but symbols could not be loaded for 360AntiHacker64.sys *** WARNING: Unable to verify timestamp for BAPIDRV64.SYS *** ERROR: Module load completed but symbols could not be loaded for BAPIDRV64.SYS *** WARNING: Unable to verify timestamp for Tvti2c.sys *** ERROR: Module load completed but symbols could not be loaded for Tvti2c.sys *** WARNING: Unable to verify timestamp for e1c62x64.sys *** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys *** WARNING: Unable to verify timestamp for iusb3xhc.sys *** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys *** WARNING: Unable to verify timestamp for HECIx64.sys *** ERROR: Module load completed but symbols could not be loaded for HECIx64.sys *** WARNING: Unable to verify timestamp for tvtvcamd.sys *** ERROR: Module load completed but symbols could not be loaded for tvtvcamd.sys *** WARNING: Unable to verify timestamp for ibmpmdrv.sys *** ERROR: Module load completed but symbols could not be loaded for ibmpmdrv.sys *** WARNING: Unable to verify timestamp for Smb_driver_Intel.sys *** ERROR: Module load completed but symbols could not be loaded for Smb_driver_Intel.sys *** WARNING: Unable to verify timestamp for Netwsw00.sys *** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys *** WARNING: Unable to verify timestamp for risdxc64.sys *** ERROR: Module load completed but symbols could not be loaded for risdxc64.sys *** WARNING: Unable to verify timestamp for drmk.sys *** ERROR: Module load completed but symbols could not be loaded for drmk.sys *** WARNING: Unable to verify timestamp for 5U877.sys *** ERROR: Module load completed but symbols could not be loaded for 5U877.sys *** WARNING: Unable to verify timestamp for iusb3hub.sys *** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys *** WARNING: Unable to verify timestamp for 360AvFlt.sys *** ERROR: Module load completed but symbols could not be loaded for 360AvFlt.sys *** WARNING: Unable to verify timestamp for IntcDAud.sys *** ERROR: Module load completed but symbols could not be loaded for IntcDAud.sys *** WARNING: Unable to verify timestamp for bcbtums.sys *** ERROR: Module load completed but symbols could not be loaded for bcbtums.sys *** WARNING: Unable to verify timestamp for btwaudio.sys *** ERROR: Module load completed but symbols could not be loaded for btwaudio.sys *** WARNING: Unable to verify timestamp for btwrchid.sys *** ERROR: Module load completed but symbols could not be loaded for btwrchid.sys *** WARNING: Unable to verify timestamp for PHCORE64.SYS *** ERROR: Module load completed but symbols could not be loaded for PHCORE64.SYS *** WARNING: Unable to verify timestamp for iwdbus.sys *** ERROR: Module load completed but symbols could not be loaded for iwdbus.sys *** WARNING: Unable to verify timestamp for igdkmd64.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys *** WARNING: Unable to verify timestamp for SynTP.sys *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys *** WARNING: Unable to verify timestamp for cdd.dll *** ERROR: Module load completed but symbols could not be loaded for cdd.dll Couldn't resolve error at 'scorsvw.exe' |
| My System Specs |
| 29 Oct 2012 | #3 |
| | Thanks a lot. Contacted Lenovo and they asked me to send it in. Hopefully they will repair it or just let me return it. |
| My System Specs |
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| 29 Oct 2012 | #4 |
| | Sorry you have to go through this inconvenience. On the bright side Lenovo has a really great customer service reputation. I have an E520 and they've been really good whenever I've had a question or issue. If you get a chance, please post back with a follow-up. (Did Lenovo repair or replace.) |
| My System Specs |
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BSOD error 0x00000124. Please Help! problems?
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