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Windows 7: BSOD randomly when using computer

29 Oct 2012   #1
SixthFall

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD randomly when using computer

Hello, all I can do right now is upload the crash data as i forgot to take down the iformation from the BSOD last time it happened. When it happens again, I will post more info. The error just randomly happens when I am using my computer, I even did a restore to my computer's intial state, but that doesn't seem to have helped.

Windows 7 home premium 64-bit

My system specs are in my profile.


My System SpecsSystem Spec
.
30 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums

The Msinfo file uploaded does not work.

Please upload your msinfo32.nfo file. To get this:
(1) Click on the Start
(2) Type msinfo32 into the Search programs and files box
(3) When it opens, go to File, Save
(4) Save as msinfo32.nfo and save in a place you will remember
(5) Let it finish the process of gathering and saving the system info
(6) Right click the .nfo file, click send to compressed (zipped) folder
(7) Upload the .zip file here
From what comes up in the .dmps;

Before updating the driver below, delete remnants of their older drivers using Driver Sweeper

- Get the latest drivers for NETwNs64.sys
Code:
0: kd> lmvm NETwNs64
start             end                 module name
fffff880`056ff000 fffff880`05f6b000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Wed Jan 05 01:29:41 2011 (4D237525)
    CheckSum:         00823E68
    ImageSize:        0086C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
30 Oct 2012   #3
SixthFall

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

thanks, I will try that. Here is the system info file.
My System SpecsSystem Spec
.

30 Oct 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Looks okay.

Do you have anything else except related to Norton installed on your computer except the back up stuff?

Code:
Start Menu\Programs\Norton Online Backup	Public:Start Menu\Programs\Norton Online Backup	Public
My System SpecsSystem Spec
30 Oct 2012   #5
SixthFall

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Looks okay.

Do you have anything else except related to Norton installed on your computer except the back up stuff?

Code:
Start Menu\Programs\Norton Online Backup	Public:Start Menu\Programs\Norton Online Backup	Public
No, nothing exept the online back up stuff. My comp. had this problem before, so I did a system restore to it's intial state, but it has persisted. I have uninstalled avast and comodo, and am using windows firewall and the microsoft security essentials now.
I also looked for the driver you mentioned, but it is not showing up in the program you provided.
Any ideas?
My System SpecsSystem Spec
30 Oct 2012   #6
SixthFall

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Also, just thought of this, I have only noticed this bsod coming up when I have my pc physically attached to the internet in my dorm room with a ethernet cable, and looking at the driver link you sent, that may be more than just a coincidence. What do you think?

And thanks for the help, it means alot!
My System SpecsSystem Spec
30 Oct 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Umm okay. Did you have any bsod after installing the latest drivers? Observe and let us know.

Run Disk Check on your hard disk for file system errors and bad sectors on it:
My System SpecsSystem Spec
30 Oct 2012   #8
SixthFall

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well, went to the download link for the driver, and intel is scanning my computer to find old drivers. I will let you know how it turns out
My System SpecsSystem Spec
30 Oct 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK. We'll be here.
My System SpecsSystem Spec
30 Oct 2012   #10
SixthFall

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ran disk check, nothing of note came up, I also ran intel's driver update utility and updated a few drivers, however none of them seem to be related to the NETwNs64.sys. That driver shows up in my system info as inactive, so I am assuming it may only be active when I am connected via LAN? As that seems to be the only time i BSOD. Also, the NETwNs64.sys driver is not found with the driver fusion tool, so I cannot unistall it, and I cant seem to find an update for it (the link you sent seems to be broken). Any thoughts?
My System SpecsSystem Spec
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 BSOD randomly when using computer




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