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Windows 7: BSOD randomly when playing Garry's Mod

30 Oct 2012   #1
fyrtower

Windows 7 Home Premium x64
 
 
BSOD randomly when playing Garry's Mod

I played the game today, and randomly I got BSOD. I took note of the error report from Windows when the PC returns to the desktop after restart.
Note that these are in Danish, due to the system being Danish.

Report on the first error:
Problemsignatur:
Navn på problemhændelse: BlueScreen
OS-version: 6.1.7601.2.1.0.768.3
Landestandard-id: 1030

Flere oplysninger om problemet:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF9600010CA6F
BCP3: FFFFF88006EA1080
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Filer, der hjælper med til at beskrive problemet:
C:\Windows\Minidump\103012-24788-01.dmp
C:\Users\SharkGaming\AppData\Local\Temp\WER-57189-0.sysdata.xml

Læs erklæringen om beskyttelse af personlige oplysninger online:
Erklæring om beskyttelse af personlige oplysninger for Windows 7 - Microsoft Windows

Hvis onlineerklæringen om beskyttelse af personlige oplysninger ikke er tilgængelig, kan du læse den erklæring om beskyttelse af personlige oplysninger, som er offline:
C:\Windows\system32\da-DK\erofflps.txt



After this I updated the Nvidia Graphics Driver, as I thought that could be a possible cause. When loading my saves in Garry's Mod, another BSOD wanted to say hi to me. Again, I took notes:
Problemsignatur:
Navn på problemhændelse (Name of problem): BlueScreen
OS-version: 6.1.7601.2.1.0.768.3
Landestandard-id (Country-standard ID): 1030

Flere oplysninger om problemet (More information on the problem):
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880044759F8
BCP3: FFFFF88004641698
BCP4: FFFFF88004640EF0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Filer, der hjælper med til at beskrive problemet (Files that can help):
C:\Windows\Minidump\103012-38579-01.dmp
C:\Users\SharkGaming\AppData\Local\Temp\WER-62057-0.sysdata.xml

Læs erklæringen om beskyttelse af personlige oplysninger online:
Erklæring om beskyttelse af personlige oplysninger for Windows 7 - Microsoft Windows

Hvis onlineerklæringen om beskyttelse af personlige oplysninger ikke er tilgængelig, kan du læse den erklæring om beskyttelse af personlige oplysninger, som er offline:
C:\Windows\system32\da-DK\erofflps.txt


My PC specs are as follows:
Intel Core i7 3770K @ 3.50GHz
MSI GTX 560 Ti TWIN FROZR
MSI Military Class III Z77A-G43
8192 MB RAM (Currently don't know where to find the exact model and clock speed)

The files from the program used to grab all the dump files are attached here.


My System SpecsSystem Spec
.
31 Oct 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.
Let us know how it worked.
My System SpecsSystem Spec
31 Oct 2012   #3
fyrtower

Windows 7 Home Premium x64
 
 

Thanks for the welcome
Just a little question: Why exactly 306.23? What do I do when another new (after the one I've just installed) update comes out? Just stay on 306.23 or update? Also, just to note, the BSOD happens randomly, or so it seems. When I've completed this process, I can't tell the results instantly. I just tested Garry's Mod again after posting this topic, but it didn't BSOD there.
I'll let you know if anything happens, or if there has gone alot of time without BSOD.
My System SpecsSystem Spec
.

31 Oct 2012   #4
fyrtower

Windows 7 Home Premium x64
 
 

Alright, report time.

I did as you said, and installed Driver Fushion, then booted in Safe Mode. In Driver Fushion, I had 3 Nvidia components. One called Chipset, another called PhysX and a third called Vis (Danish and means "Show"). I marked them all red, and clicked the Delete button at the bottom. It made a list of files and prompted a restart. I did, and when I came back, everything was zoomed, just like Safe Mode. I counted on it being because of the lack of GPU driver.

Now this is where the wierdness starts:
In Driver Fushion, the 3 Nvidia options was still there. I didn't delete again, as I thought that was just a list, and it may still be. But when I downloaded the 306.23 driver and when it was finished installing (Did the Advanced option and chose Clean Install, just to be safe), it reported that the a PhysX of either the same version or higher was installed, meaning that it didn't need to install the 306.23 one. (This may be from the 306.97 driver I installed before). Can this make the problem persist, as the PhysX wasn't completely removed?
My System SpecsSystem Spec
31 Oct 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I guess that will not be a problem, as I also have got the same result when I tried to roll back to this one.....

Observe the system now, let us know the situation.
My System SpecsSystem Spec
01 Nov 2012   #6
fyrtower

Windows 7 Home Premium x64
 
 

Got another BSOD. I don't know if it has anything to do with the Nvidia driver. The error was PFN_LIST_CORRUPT and the details are:
Problemsignatur:
Navn på problemhændelse: BlueScreen
OS-version: 6.1.7601.2.1.0.768.3
Landestandard-id: 1030

Flere oplysninger om problemet:
BCCode: 4e
BCP1: 0000000000000002
BCP2: 0000000000049218
BCP3: 000000000021EFFF
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Filer, der hjælper med til at beskrive problemet:
C:\Windows\Minidump\110112-53009-01.dmp
C:\Users\SharkGaming\AppData\Local\Temp\WER-129995-0.sysdata.xml

Læs erklæringen om beskyttelse af personlige oplysninger online:
Erklæring om beskyttelse af personlige oplysninger for Windows 7 - Microsoft Windows

Hvis onlineerklæringen om beskyttelse af personlige oplysninger ikke er tilgængelig, kan du læse den erklæring om beskyttelse af personlige oplysninger, som er offline:
C:\Windows\system32\da-DK\erofflps.txt

I have also used the program again, though I don't know if it grabs all the old files too.
My System SpecsSystem Spec
01 Nov 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Not told it earlier ... but now it is the right time.

► AVG is making your system crash.
Code:
fffff880`0c707250  fffff880`02cfd100Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
 avgidsdrivera+0x24100
Uninstall them all using AVG Removal Tool:
  • Start Menu\Programs\AVG
  • Start Menu\Programs\AVG PC TuneUp
Then, first run a complete virus scan.
Windows Defender Offline

And, use Microsoft Security Essentials - Microsoft Windows as your antivirus; free MBAM as the on demand scanner.

► Do one more thing, have your storage devices checked. As there are some ntfs errors.
Code:
fffff880`0c706ec8  fffff880`01261020 Ntfs!NtfsInitializeIrpContext+0x60
fffff880`0c706ed8  fffff880`0126287e Ntfs!NtfsInitializeTopLevelIrp+0x3e
fffff880`0c706f18  fffff880`012d76d0 Ntfs!NtfsFsdFlushBuffers+0x104
fffff880`0c706f88  fffff880`0127fe2f Ntfs!NtfsIoCallSelf+0x11f
fffff880`0c706ff0  fffff880`012f0a40 Ntfs! ?? ::NNGAKEGL::`string'
fffff880`0c706ff8  fffff880`01355bff Ntfs! ?? ::NNGAKEGL::`string'+0x1ca4c
fffff880`0c707000  00000000`00000000
  1. Update your SSD's Firmware
  2. Reseat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
My System SpecsSystem Spec
01 Nov 2012   #8
fyrtower

Windows 7 Home Premium x64
 
 

Alright, I'll do this whenever I can. But is it AVG in general, or only PC TuneUp? I have used AVG as my antivirus for a long time without errors. Is it safe to try only unistalling TuneUp, and then install AVG fully in the next BSOD, if it comes? Also, if I do use Microsoft's, should I keep with it, or can I come back to AVG?

As for the storage devices, I don't have any SSD, it's an HDD, or so I've been told by those who made the PC. They also gave me 2 years warranty, if I don't cause any problems. That makes me not want to reseat the power supplies (I have little experience of the insides of a desktop, and literally no experience in building/modifying). Is it required, or can I skip. Maybe I can get the company who made it do the hardware stuff, which'll make me keep the warranty.

But thanks for the quick reply!
I'll do most of this as soon as I can. And sorry if I'm asking alot of questions, that's just how I am :P
My System SpecsSystem Spec
01 Nov 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If AVG haven't caused any problem earlier, you are just lucky, but such a luck, sadly, does not continue for long. AVG is a villain for any computer system, it may cause strange issues there. And, as an antivirus, it is crap.

You need to uninstall it. Otherwise there is no way to recover those crashes, simple, ans crystal clear.

What I have supplied you is totally free, most light to the system, never make a crash, and best in AV performance.

As it is not a SSD, skip the first step. Follow the others. If it is just a file system error (as I am gusseting), warranty is of nothing to do here. It is not damaged, just the file system got corrupted.

Any more questions ?
My System SpecsSystem Spec
01 Nov 2012   #10
fyrtower

Windows 7 Home Premium x64
 
 

Yes one more thing: The AVG remover doesn't seem to remove PC Tuneup. I still have the program and folder :/
My System SpecsSystem Spec
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 BSOD randomly when playing Garry's Mod




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