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Windows 7: BSOD in Sleep mode (DRIVER_POWER_STATE_FAILURE)

30 Oct 2012   #1

Windows 7 Professional x64
 
 
BSOD in Sleep mode (DRIVER_POWER_STATE_FAILURE)

Hi, I made an account on here to try and solve my BSOD issue. I'm running Windows 7 Pro x64 on a Lenovo Thinkpad T530. The laptop is less than two months old but two days ago I started having BSODs show up after the laptop has been in sleep mode for ~10 minutes. The BSOD indicates a driver power state failure, which I have searched and seems to be linked to anything from bad graphics card drivers to boot.ini problems.

Just in case, I installed new versions of all my drivers (newer than October 1st 2012 in most cases) from Lenovo's Driver Matrix site, including NVIDIA drivers (I have an NVS 5400M card) and Realtek Audio drivers. I even updated my BIOS; still no luck solving the problem. If anyone can look at my logs and try to point me in the right direction I'd be very appreciative.


My System SpecsSystem Spec
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30 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to SevenForums

The BSOD was caused by older drivers of your RICOH SD/MMC Driver. Look for a possible driver update from Driver Reference Table

But first delete remnants of their older drivers using Driver Sweeper

Code:
0: kd> !irp fffffa800b359e10
Irp is active with 4 stacks 3 is current (= 0xfffffa800b359f70)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8006dc56b0 00000000 fffff800030d3200-fffffa800ac2c9f0 Success Error Cancel pending
	      Unable to load image \SystemRoot\system32\DRIVERS\risdxc64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for risdxc64.sys
*** ERROR: Module load completed but symbols could not be loaded for risdxc64.sys
 \Driver\risdxc	nt!PopSystemIrpCompletion
			Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800ac2c9f0    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm risdxc64
start             end                 module name
fffff880`04824000 fffff880`04842000   risdxc64 T (no symbols)           
    Loaded symbol image file: risdxc64.sys
    Image path: \SystemRoot\system32\DRIVERS\risdxc64.sys
    Image name: risdxc64.sys
    Timestamp:        Wed May 25 14:23:28 2011 (4DDCBC80)
    CheckSum:         00022B3C
    ImageSize:        0001E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Keep us posted
My System SpecsSystem Spec
31 Oct 2012   #3

Windows 7 Professional x64
 
 

Thanks for the reply! I downloaded Driver Sweeper, but it won't identify any drivers made by RICOH? I can't seem to remove them. Should I remove them manually (if that's possible) and if so, how can I tell which drivers are SD/MMC and which are "General Storage Volume" etc?
My System SpecsSystem Spec
.


31 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Follow the tutorial below:
My System SpecsSystem Spec
01 Nov 2012   #5

Windows 7 Professional x64
 
 

Thanks again for the response. I'm sorry to frustrate you, but I still can't find the RICOH drivers on my Device Manager
My System SpecsSystem Spec
01 Nov 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Did you check here? > Home | Ricoh Global
My System SpecsSystem Spec
01 Nov 2012   #7

Windows 7 Professional x64
 
 

I did. There aren't any drivers that I need on their website; however I managed to find them on Lenovo's driver matrix. I installed them and restarted, but the issue still persists.
My System SpecsSystem Spec
02 Nov 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please upload the latest .dmps
My System SpecsSystem Spec
02 Nov 2012   #9

Windows 7 Professional x64
 
 

I managed to delete the driver using an uninstaller program (Mirekusoft) and since then I haven't had a blue screen. I'm going to wait a few more times to make sure the blue screen error is resolved and then make a system restore point and attempt to install the RICOH drivers again from Lenovo's website.
My System SpecsSystem Spec
02 Nov 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Alright. Thanks for the update.
My System SpecsSystem Spec
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 BSOD in Sleep mode (DRIVER_POWER_STATE_FAILURE)




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