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Windows 7: BSOD Error at random, Not sure what's wrong?

30 Oct 2012   #1
ZachFeen

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD Error at random, Not sure what's wrong?

So starting about a month ago, I started getting BSOD errors at random with problems like: PAGE_FOUND_IN_NON_PAGED_AREA, PFN_LIST_CORRUPT. Those are the two I've been seeing. I cannot find what is going on with my computer. I'm pretty sure I haven't got any viruses, but I know I haven't updated my drivers. I downloaded Fast Driver Pro, and supposedly updated all of my drivers, but I'm still getting the same crash. I'm new here on Seven Forums, so go easy on me if this is a duplicate/wrong section/etc. Please help me out here! Thanks!


My System SpecsSystem Spec
.
31 Oct 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums

Code:
fffff880`09fa4bd8  fffff880`09691801Unable to load image \SystemRoot\system32\DRIVERS\AE2500w764.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AE2500w764.sys
*** ERROR: Module load completed but symbols could not be loaded for AE2500w764.sys
 AE2500w764+0x10801
=====================================
1: kd> lmvm AE2500w764
start             end                 module name
fffff880`09681000 fffff880`097b8000   AE2500w764 T (no symbols)           
    Loaded symbol image file: AE2500w764.sys
    Image path: \SystemRoot\system32\DRIVERS\AE2500w764.sys
    Image name: AE2500w764.sys
    Timestamp:        Tue Mar 29 06:22:08 2011 (4D912630)
    CheckSum:         0013392A
    ImageSize:        00137000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update to the latest drivers for your Linksys Network Adapter Wifi driver (may also be Broadcom) Source

You're having lot of ntfs and fltmgr errors, which are usually caused by stubborn antiviruses.
Code:
Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Remove AVG with its removal tool and replace with free MSE at least to test

Recommended antivirus program for Windows 7 based on stability compared to others:- Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Run Disk Check on your hard disk for file system errors and bad sectors on it:
Let us know if the computers stability returns or not
Then go ahead with testing your ram sticks

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes

Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
Let us know the results and further BSODs
My System SpecsSystem Spec
01 Nov 2012   #3
ZachFeen

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

As I type this, I'm running a SFC Scan after uninstalling AVG Antivirus. One thing I noticed after I uninstalled it and pressed restart on the un-instillation tool of AVG, my computer went into the phase right after a BSOD, asking how I wanted to restart my computer. I also cannot start it in safe mode, or any option including safe mode, just normally. Is something wrong that I need to fix with this as well? I'll let you know the results of the scans and any more BSODs. Appreciate the help so far!
My System SpecsSystem Spec
.

01 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
02 Nov 2012   #5
ZachFeen

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay, I'm having some trouble. Chrome, Firefox, and MSE are crashing. I'm also getting an error saying: "The instruction at 0xfe1acab6 refrenced memory at 0xc0000008. The memory could not be read. Click OK to terminate the program." Firefox is crashing, Chrome is crashing, MSE is crashing, what is going on?! Please reply ASAP so I can get this fixed. I won't restart my computer incase of a virus, and I'll do another SFC Scan, along with the debugging tool. I'll let you know the results. (Just before posting this, Windows Explorer crashed and restarted, and my task bar is the old school version of Windows.)
My System SpecsSystem Spec
02 Nov 2012   #6
ZachFeen

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

UPDATE: Nothing is working, I was going to re install my whole system, but I can't even get a folder to copy anything to. Explorer crashes every time I try and right click on my desktop, and the task bar has gone to a Windows Classic Theme. Chrome and Firefox are still crashing, and something is stopping me from keeping MSE up and running. Again, I'm not restarting my computer in case of a virus, and hopefully someone's dealt with this before and can help me out. Appreciate any help I can get.
My System SpecsSystem Spec
02 Nov 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Did you run memtest? How old is this computer?

Did you install MSE or MBAM and make a full scan?
My System SpecsSystem Spec
03 Nov 2012   #8
ZachFeen

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

So far so good, I haven't had the problems I said in my previous post since I restarted my computer. Although two things keep happening. 1) Facebook Messenger keeps crashing. 2) Google Chrome keeps coming up with the "Aw Snap!" error. I'm not sure what's wrong with this, and I'd like to get it fixed because it's quite annoying. Adobe Photoshop also crashed when trying to switch to the program. I haven't had any BSOD's since deleting some of my unused programs/updating drivers, and no freezes since repairing the system files with a SCF Scan. Please help me finish off this mess so I can go back to browsing in peace! Thanks!
My System SpecsSystem Spec
03 Nov 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please answer the questions I asked on the post above this.
  1. Age of computer, hardware?
  2. Was memtest taken?
  3. When was the OS installed/reinstalled?
  4. Scan results of MSE & MBAM?
Upload a screenshot of your hard disk using crystal disk info:
My System SpecsSystem Spec
03 Nov 2012   #10
ZachFeen

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

1. The computer itself is close to two years old (BIOS Version/Date is 2/25/2011, not sure if these are right, never needed to find how old my computer is, where can I find this?
2. Memtest was not taken, I have not ever opened up the case to my computer, I've been really nervous about messing something up or touching something I'm not supposed to.
3. OS was installed on July 13, 2009 (When the Windows Folder was created).
4. Scans of MSE showed no viruses/harmful files, I'll run another scan right now though, just in case.

I can't get Photoshop up to save the screenshot, (When I take a screenshot, I have to paste it onto a program, not sure why it just doesn't auto-save or something) but here's the info.

----------------------------------------------------------------------------
CrystalDiskInfo 5.0.5 (C) 2008-2012 hiyohiyo
Crystal Dew World : Crystal Dew World
----------------------------------------------------------------------------

OS : Windows 7 Home Premium Edition SP1 [6.1 Build 7601] (x64)
Date : 2012/11/03 14:00:29

-- Controller Map ----------------------------------------------------------
+ ATA Channel 0 (0) [ATA]
- ST31000528AS ATA Device
+ ATA Channel 1 (1) [ATA]
- Optiarc DVD RW AD-7250H ATA Device
+ Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02 [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)

-- Disk List ---------------------------------------------------------------
(1) ST31000528AS : 1000.2 GB [0/0/0, pd1] - st

----------------------------------------------------------------------------
(1) ST31000528AS
----------------------------------------------------------------------------
Model : ST31000528AS
Firmware : CC6B
Serial Number : 6VPDPEER
Disk Size : 1000.2 GB (8.4/137.4/1000.2)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/300
Power On Hours : 8930 hours
Power On Count : 394 count
Temparature : 35 C (95 F)
Health Status : Good
Features : S.M.A.R.T., 48bit LBA, NCQ
APM Level : ----
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 117 _99 __6 000007CACA6A Read Error Rate
03 _95 _92 __0 000000000000 Spin-Up Time
04 100 100 _20 00000000032E Start/Stop Count
05 100 100 _36 000000000000 Reallocated Sectors Count
07 _84 _60 _30 00000F6EADA4 Seek Error Rate
09 _90 _90 __0 0000000022E2 Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C 100 100 _20 00000000018A Power Cycle Count
B7 100 100 __0 000000000000 Unknown
B8 100 100 _99 000000000000 End-to-End Error
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BC 100 _99 __0 00190019001F Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _65 _57 _45 000026140023 Airflow Temperature
C2 _35 _43 __0 001200000023 Temperature
C3 _42 _25 __0 000007CACA6A Hardware ECC recovered
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 D2C2000026E1 Head Flying Hours
F1 100 253 __0 000032CEF0F0 Total LBAs Written
F2 100 253 __0 0000B9598377 Total LBAs Read

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 3656 5044 5045 4552
020: 0000 0000 0004 4343 3642 2020 2020 5354 3331 3030
030: 3035 3238 4153 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0506 0004 0040 0040
080: 01F0 0029 346B 7D01 4163 3469 BC01 4163 203F 0054
090: 0054 0000 FFFE 0000 8080 0000 0000 0000 0000 0000
100: 6DB0 7470 0000 0000 0000 0000 0000 0000 5000 C500
110: 3705 4DE7 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 6DB0
130: 7470 6DB0 7470 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 004F 0280 0000 0000
150: 0008 0000 0000 0000 0000 0000 0000 0000 3F00 9800
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 103F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 1010 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 37A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 75 63 6A CA CA 07 00 00 00 03 03
010: 00 5F 5C 00 00 00 00 00 00 00 04 32 00 64 64 2E
020: 03 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 54 3C A4 AD 6E 0F 00 00 00 09 32
040: 00 5A 5A E2 22 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 64 64 8A 01 00 00 00
060: 00 00 B7 32 00 64 64 00 00 00 00 00 00 00 B8 32
070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 64 64 00
080: 00 00 00 00 00 00 BC 32 00 64 63 1F 00 19 00 19
090: 00 00 BD 3A 00 64 64 00 00 00 00 00 00 00 BE 22
0A0: 00 41 39 23 00 14 26 00 00 00 C2 22 00 23 2B 23
0B0: 00 00 00 12 00 00 C3 1A 00 2A 19 6A CA CA 07 00
0C0: 00 00 C5 12 00 64 64 00 00 00 00 00 00 00 C6 10
0D0: 00 64 64 00 00 00 00 00 00 00 C7 3E 00 C8 C8 00
0E0: 00 00 00 00 00 00 F0 00 00 64 FD E1 26 00 00 C2
0F0: D2 23 F1 00 00 64 FD F0 F0 CE 32 00 00 00 F2 00
100: 00 64 FD 77 83 59 B9 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 82 00 58 02 00 7B
170: 03 00 01 00 01 AE 02 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 C1 14 00 00 02 06 06 06 05 05 06 06
190: 06 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 8E 4E 3A 69 48 1D 00 00
1B0: 00 00 00 00 01 00 FF FF F0 F0 CE 32 23 99 00 00
1C0: 77 83 59 B9 EC 0F 08 00 00 00 00 00 F5 C9 44 02
1D0: 00 00 00 00 00 00 00 00 EB 02 00 00 30 00 0D 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0D
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 CF

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 63
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 2D
0A0: 00 00 00 00 00 00 00 00 00 00 C2 00 00 00 00 00
0B0: 00 00 00 00 00 00 C3 00 00 00 00 00 00 00 00 00
0C0: 00 00 C5 00 00 00 00 00 00 00 00 00 00 00 C6 00
0D0: 00 00 00 00 00 00 00 00 00 00 C7 00 00 00 00 00
0E0: 00 00 00 00 00 00 F0 00 00 00 00 00 00 00 00 00
0F0: 00 00 F1 00 00 00 00 00 00 00 00 00 00 00 F2 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 60
My System SpecsSystem Spec
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 BSOD Error at random, Not sure what's wrong?




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