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#1
WSOD & BlackSOD, recent crashes & other misc problems
As the title suggests my Windows 7 Dell Laptop has been crashing recently.
Last Monday I received a Black screen of death and a white screen of death while browsing the internet.
A quick Google search for help led me to do a System Restore, so I did this, giving back as far as possible without having to re-install any programs (eg Office, Serif, Sibelius, McAffee)
This didn't help at all, since then I've received two more WSODs, one BlackSOD and a flashing black and white screen of death, which occurred while using Sibelius 6 first.
Research shows most people generally have these problems:
A. On startup
B. With an Apple device
or C. With the infamous 'Blue Screen of Death'
Although neither of these fit my case: I am yet to occur a blue screen of death, and all crashes happen between 15 minutes to several hours after startup.
More notes:
-last August I rebooted my laptop after a backup due to a persistent virus problem. I have a feeling this may resolve my current issue but it's an inconvenience to reinstall my software and backup.
-i have had trouble logging into hotmail recently and am resetting my password
-McAffee safesearch plugin for Google Chrome reports some Of my frequently used sites as Red Alerts, such as Facebook and Pokemon Showdown but when I look at the full report they come up as Green or Untested.
Idont know if any of these miscellaneous problems are related to the current issue, but I thought I'd mention them in case.
Anyway, what is the cause of these crashes and what can I do to stop them? Is my laptop infected?
Thanks in advance