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Windows 7: BSOD when downloading files with IDM

01 Nov 2012   #1
HeeLo

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD when downloading files with IDM

Experience BSOD when I plug in my W(LAN) to test out my new connection speed. I'm on wireless most of the time but today decided to plug into the LAN instead of wireless.

I was downloading some videos over the net and whenever the download speed exceed 6mbps, BSOD appear. Machine wasn't overheating.

Please help.


My System SpecsSystem Spec
.
01 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Software concerns
Code:
  1. Start Menu\Programs\ESET Public:Start Menu\Programs\ESET Public
  2. Start Menu\Programs\ESET\ESET NOD32 Antivirus Public:Start Menu\Programs\ESET\ESET NOD32 Antivirus Public
  3. Start Menu\Programs\McAfee Public:Start Menu\Programs\McAfee Public
The antivirus you are currently using is known and contributing to your BSOD crashes, consider uninstalling it with the McAfee Removal Tool + ESET antivirus(with its removal tool because it contributes in crashes on some systems), replace with Microsoft Security Essentials at least to test and just FYI, keeping two antiviruses will be causing conflicts anyway.

You can however install ESET back if we know that it wasn't contributing in the BSODs, but I dare install Mcafee if it was my PC.

Reboot upon the system upon each removal or whenever asked to.

Recommended antivirus program for Windows 7 based on stability compared to others:- Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

System Optimisers
Please remove the following software
Code:
  1. Easy Driver Pro c:\program files (x86)\probit software\easy driver pro\dplauncher.exe KS-PC\KS HKU\S-1-5-21-2820397875-4077802676-1707515397-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
  2. Easy Speed PC c:\program files (x86)\probit software\easy speed pc\espclauncher.exe KS-PC\KS HKU\S-1-5-21-2820397875-4077802676-1707515397-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
These software can contribute in BSOD's. For drivers, prefer visiting the manufacturers website for latest drivers. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.

Free up your start-up, keep nothing except the antivirus:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Run Disk Check on your hard disk for file system errors and bad sectors on it:Get the latest drivers for your Video card:
Code:
Driver	c:\windows\system32\drivers\nvlddmkm.sys (8.15.11.8652, 11.00 MB (11,533,984 bytes), 26/8/2009 2:33 PM)
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to NVIDIA; then delete remnants of its drivers/older drivers using Driver Fusion/Sweeper

Reboot the system whenever asked to.

Download and install the drivers from the link below:Check for an update on your BIOS version:
Code:
BIOS Version/Date	Acer V2.04, 19/10/2009
For monitoring the heat/celsius of the system, use Speccy or HWinfo:Keep us posted of the results and further .dmps
My System SpecsSystem Spec
02 Nov 2012   #3
HeeLo

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

-Has already uninstalled both Anti-virus and installed MSE.

-Free up most of the start up.

-Uninstalled System Optimisers

-disk check carried out good

-sfc scan is good as well

- Did the
System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions. (but window faces problem booting up, I restored it back to a previous restore point and start up works fine again.

Just experienced another BSOD and wasn't doing any thing particularly. shall upload another dmp

Sorry for this qns but how do I go about updating the bios version?
My System SpecsSystem Spec
.

02 Nov 2012   #4
HeeLo

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

After doing what was advised, experience another BSOD again while not doing anything.
My System SpecsSystem Spec
02 Nov 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Is this a laptop or a desktop?
__________________
  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
__________________

For monitoring the heat/celsius of the system, use Speccy or HWinfo:
Upload a screenshot of your hard disk using crystal disk info:You are having bugcheck 124, go through the guide bellow and let us know what you tried:
My System SpecsSystem Spec
12 Nov 2012   #6
HeeLo

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Apologize for the late follow up, just came back from holiday.

This is a Laptop, System Spec has been updated.

Experienced 2 more BSOD, ain't too sure what causes it. I've already uploaded another .rar.

Thanks for the help so far.
My System SpecsSystem Spec
12 Nov 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You missed one part.

Update the graphic card drivers please:

Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to NVIDIA; then delete remnants of its drivers/older drivers using Driver Fusion/Sweeper

Reboot the system whenever asked to.

Download and install the drivers from the link below:
Code:
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`054c0000 fffff880`05fbe480   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Jul 28 20:21:43 2009 (4A6F0977)
    CheckSum:         00B0A97C
    ImageSize:        00AFE480
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Check for chipset/motherboard drivers from Intel® Driver Update Utility (needs java to run)

Did you go through the 124 guide? and is the laptop under warranty?
My System SpecsSystem Spec
02 Dec 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any updates?
My System SpecsSystem Spec
06 Dec 2012   #9
HeeLo

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Any updates?
Greetings,

Due to work, never had the time to follow up till today. Just came back from overseas

I've since updated my driver (just).

Regarding the 124 guide, I've done 2,3,4 and 6.

I'll continue to monitor.

Big thank you for all the help render so far, will update again should there be anymore BSOD.
My System SpecsSystem Spec
06 Dec 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alright, thanks for posting back
My System SpecsSystem Spec
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 BSOD when downloading files with IDM




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