Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD while surfing the internet.

01 Nov 2012   #1
BurrNinja

Windows 7
 
 
BSOD while surfing the internet.

I keep getting this BSOD daily. Please help i need a fix for this i can't use my computer to long and this happens randomly.

Thanks.


My System SpecsSystem Spec
.

02 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Hi,

The antivirus you are currently using is known and contributing to your BSOD crashes, consider uninstalling it with the Norton Removal Tool and replace with Microsoft Security Essentials at least to test. If we know that it wasn't the cause of your problem you can always install it back.Recommended antivirus program for Windows 7 based on stability compared to others:- Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Free up your start-up, keep nothing except the antivirus:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Run Disk Check on your hard disk for file system errors and bad sectors on it:Let us know the results and further BSODs if any.
My System SpecsSystem Spec
04 Nov 2012   #3
BurrNinja

Windows 7
 
 

I unistalled Norton, still blue screens. I did more research it and found out it is a rootkit in my system called
Rootkit.Boot.Pihar.c
Kaspersky Tdsskiller picked it up.
Did more reasearch and its causing the BSOD when it loads random ad's with svchost.exe loading from globalroot\systemroot\svchost.exe and the computer freezes than bam Blue screen.
Any way to remove this rootkit? or should i just reinstall windows?
My System SpecsSystem Spec
.


04 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Upload the .dmp files.

Did you scan with MBAM and MSE? Did SFC find any files to repair?
My System SpecsSystem Spec
28 Nov 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Were you able to resolve the blue screen problems
My System SpecsSystem Spec
Reply

 BSOD while surfing the internet.




Thread Tools





Similar help and support threads
Thread Forum
BSOD while internet surfing
Please help me.
BSOD Help and Support
BSOD surfing internet
Have had two BSOD's in the past couple of weeks. I don't do much on the PC except email and surf. System is about 8 months old. Today's BSOD happened when surfing internet. Had Thunderbird v17.0.2 and IE9 open. IE9 has crashed and restarted quite a few times in the last few weeks. Each time it...
BSOD Help and Support
Always BSOD while surfing internet
Hi Guys,I have a very strange problem,my PC gets restarted always while surfing the internet with multiple tabs open in chrome as well as with other browsers,I checked and replaced with new ram sticks,cleaned my PC,reapplied thermal compound reseated all my hardware components.This Problem started...
BSOD Help and Support
BSOD While Surfing Internet
Today I received a number of BSODs that all occured while surfing the internet. I can't use Firefox at all because a BSOD appears within under a minute after opening the program (I don't know what triggers it), and Internet Explorer works for the most part, although I can trigger a BSOD by going...
BSOD Help and Support
BSOD While surfing the Internet
Well I frequently get random BSOD's when I am surfing the net. I never download anything and am very careful when running .exe's. I got the attached two BSOD's in the past 6 hours. Please help!
BSOD Help and Support
BSOD when surfing Internet
I have a notebook with a brand emachine d720 At first, my notebook is installed with Windows 7 Ultimate 32bit and running normally for more than 2 months. Calamity occurs 1 week ago, when I use my notebook to surfing the internet using wifi, it happens a BSOD. However, when I use my ...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:19.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App