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Windows 7: Crash? Graphics reverting. Errors: x124 and x9c - maybe not related

02 Nov 2012   #1
Drivium

Windows 7 Ultimate x64
 
 
Crash but no crash? Graphics reverting. Errors: x124 and x9c. w/Dump

DUMP: http://www.sevenforums.com/attachmen...1&d=1351890244

First off:
MB: Asrock Extreme 6 Z77
RAM: 16GB Corsair Vengeance 1600
CPU: Intel 3770K IB
SSD: OCZ Vertex 4 128GB
PSU: Corsair HX Series HX750 750W
Monitor: COBY 32" 1080p Tv (VGA in)
Graphics: MSI GTX660ti Power Edition / Overclock Edition
O/S: Win 7 Ultimate 64

Something is up with my display. This just started happening recently. I have had this system (self built) about 1 month and this has been happening for about a week now.

About a week ago, I came home from work and all of my icons looked bigger than normal and my resolution was low - it looked as though I had no graphics driver installed at all. I restarted my system and everything went back to normal. The next day I came home from work, same thing, restarted and back to normal...

This has been happening just about every day and I can't figure out why it's happening. There are no errors that I can see because I'm catching it after the fact. I don't THINK it's restarting when this happens and there doesn't appear to be any new crash dump files created. For example - this happened yesterday and today, but the date of the most recent dump file is 10-30-2012. I am not convinced the error codes I have listed in the description are related to this since this happened today and whocrashed didn't show anything related with error codes (that I can see). Most recently (today) I tried reinstalling my graphics drivers to see if that helps...

The thing each of these instances seems to have in common is I'm away from the PC for long periods of time. Something that happens when the PC tries to sleep perhaps? Although, if this is true, it's not consistent because this morning before I left for work it was fine (which means it did ok all night) but when I came home from work, there it was again... Also, my PC NEVER actually sleeps. Always on. I have it set on Balanced in the power options. Any thoughts?


My System SpecsSystem Spec
.
03 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.

You first uninstall the following programs
  • Magic ISO
  • Magic Disc
Then Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
And report us back. Is it still crashing?

EDIT: Do it, too.
My System SpecsSystem Spec
03 Nov 2012   #3
Drivium

Windows 7 Ultimate x64
 
 

Trying it now. Thank you! I'll report back if crashing continues.

Edit: Done. I grabbed the driver you specified although newer drivers were available. Too bad about MagicDisk. Its a disk drive emulator so I can mount iso's. I don't have an actual disk drive to burn isos to disk so this was a solution. Is there a preferred disk emulator?

Now we wait...

thx
My System SpecsSystem Spec
.

04 Nov 2012   #4
Drivium

Windows 7 Ultimate x64
 
 

It happened again. I woke up to the resolution being at 1024x768. No new dump files that I am seeing and I have it configured to do a complete dump. Also, all of the things I had open are still open so I know the system didn't crash and restart. I don't get it... Dump file included...
My System SpecsSystem Spec
04 Nov 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Unfortunately. the zip you posted does not contain any crash dump.
Attachment 239933

Dump Files - Configure Windows to Create on BSOD


Follow it . Then Search it manually in the default path:
C:\Windows\Minidump or %SystemRoot%\Minidump.
My System SpecsSystem Spec
04 Nov 2012   #6
Drivium

Windows 7 Ultimate x64
 
 

I have it set to run a complete dump so would there still be a mini dump? After the last dump I uploaded, I wiped the old mini dump files so I could be sure that I was seeing the most recent dump. No new dump files were created, so maybe it's not a crash? Plus the files I had open were still open when I checked this morning. I'm just hoping it's not a hardware issue with my card...
My System SpecsSystem Spec
04 Nov 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, wait and see if it crashes again. Then let us know.

I also wish it is not a hardware issue.
My System SpecsSystem Spec
04 Nov 2012   #8
Drivium

Windows 7 Ultimate x64
 
 

So an actual crash is the only way you can begin to find a solution? The graphics reverted to 1024x768, so it was a form of a crash. Could a hardware issue cause this to happen?

thx

Edit: I noticed I have Intel igfxtray.exe and igfxpers.exe running at startup. Are those graphics related and could they be causing a conflict?

thx
My System SpecsSystem Spec
05 Nov 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

igfxtray.exe is nothing that serious, it is just a tray icon for intel graphics.

BTW, dont you use nvidia display? Follow it....
Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
My System SpecsSystem Spec
05 Nov 2012   #10
Drivium

Windows 7 Ultimate x64
 
 

I am using Nvidia display. Thats what may create the conflict I mentioned.
My System SpecsSystem Spec
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 Crash? Graphics reverting. Errors: x124 and x9c - maybe not related




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