Random BSOD - Error 0x0000003b

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  1. Posts : 64
    Windows 7 home premium 64bit
       #1

    Random BSOD - Error 0x0000003b


    *edit* did a lot of reading and followed steps from previous posts iwth same problem as I am having, I hope that it fixes the problem. Sorry for posting about a problem already solved. Mod can delete this.
    Last edited by richphotos; 02 Nov 2012 at 16:50. Reason: found solved probelms of same nature
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums

    Can you tell us which thread and steps you followed? We'll be happy to help if you still have problems.
      My Computer


  3. Posts : 64
    Windows 7 home premium 64bit
    Thread Starter
       #3

    I follows the steps in this thread
    https://www.sevenforums.com/crashes-d...skrnl-exe.html

    But, my happiness was short lived. My computer just froze about 10 minutes ago with no BSOD involved, it just hung up and did nothing, I ran driver sweeper and removed all ATI drivers. I will run the diagnosis tool linked on this site and upload the zip file tomorrow. Its getting late here in Minnesota.
    I really appreciate this amazing forum. I have quite a bit of computer knowledge, but even what I know now, this is beyond me. I will come back with that tomorrow. Thanks again.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Sure, we'll be here if you need more help.

    Good luck :)
      My Computer


  5. Posts : 64
    Windows 7 home premium 64bit
    Thread Starter
       #5

    Well, turned on the comp this morning, no more than an hour, same BSOD, same error code. All I was doing is searching around on Firefox. But this really does it whenever it wants to. But most often it seems while I am on FF.
    here is the zip file from the diagnostics tool
    Thanks for the help.

    oh and, I never had BSOD problems until I upgraded to 7 from XP (this was about 3 months ago)
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Sorry to say but Avast! antivirus is contributing in your BSOD-s.
    Code:
    Start Menu\Programs\avast! Free Antivirus	Public:Start Menu\Programs\avast! Free Antivirus	Public
    Code:
    fffff880`087aa9b8  fffff880`040b5595Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswSnx.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
     aswSnx+0x3595
    -----------------
    fffff880`095d0a30  fffff880`019bf0c8Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswSnx.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
     aswSnx+0xd90c8

    Recommended antivirus program for Windows 7 based on stability compared to others:-

    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    Code:
    fffff880`0a8d2b78  fffff880`1327fa75Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x240a75
    The latest drivers for NVIDIA are a little problematic as I've heard. Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; NVIDIA Reboot the system. Now delete remnants of its drivers using Driver Fusion/Sweeper. Reboot if required

    Download and install the drivers from the link of Filehippo bellow:

    Free up the start-up, nothing except the antivirus is usually needed.

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Please uninstall Spybot S&D, it;s sometimes known to corrupt and slow down the system.
    Code:
    Start Menu\Programs\Spybot - Search & Destroy	Public:Start Menu\Programs\Spybot - Search & Destroy	Public

    Run these tools and delete anything they find:

    ESET online scanner:

    Look for a more recent version for the BIOS.
    Code:
    BIOS Version/Date	American Megatrends Inc. 1302, 12/26/2008
    For monitoring the heat/celsius of the system, use Speccy or HWinfo:

    Let us know the results, I will let you know if I find anything else in the .dmp's.

    Edit:-
    Are you having 2 graphic cards installed on the PC by any chance?
      My Computer


  7. Posts : 64
    Windows 7 home premium 64bit
    Thread Starter
       #7

    Thank you for the quick response! I will revert to an older version of nvidia and get rid of avast.
    Too bad, I have had such good luck with this program. I will do this and report back if I get another BSOD, if not, I will mark it as solved. Thanks again!
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Hmm. I asked a question on the end of the post above, let me know the answer.
      My Computer


  9. Posts : 64
    Windows 7 home premium 64bit
    Thread Starter
       #9

    Oh, sorry, I did not see that, I just have one installed, Just the Nvidia GT 640. I just upgraded to this about a week ago from an ATI Radeon 4830
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Alright, was it a bad card? :)

    Anyway, keep us posted of the results.
      My Computer


 
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