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Windows 7: Random BSOD - Error 0x0000003b

02 Nov 2012   #1

Windows 7 home premium 64bit
 
 
Random BSOD - Error 0x0000003b

*edit* did a lot of reading and followed steps from previous posts iwth same problem as I am having, I hope that it fixes the problem. Sorry for posting about a problem already solved. Mod can delete this.


My System SpecsSystem Spec
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03 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to SevenForums

Can you tell us which thread and steps you followed? We'll be happy to help if you still have problems.
My System SpecsSystem Spec
03 Nov 2012   #3

Windows 7 home premium 64bit
 
 

I follows the steps in this thread
http://www.sevenforums.com/crashes-d...skrnl-exe.html

But, my happiness was short lived. My computer just froze about 10 minutes ago with no BSOD involved, it just hung up and did nothing, I ran driver sweeper and removed all ATI drivers. I will run the diagnosis tool linked on this site and upload the zip file tomorrow. Its getting late here in Minnesota.
I really appreciate this amazing forum. I have quite a bit of computer knowledge, but even what I know now, this is beyond me. I will come back with that tomorrow. Thanks again.
My System SpecsSystem Spec
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03 Nov 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Sure, we'll be here if you need more help.

Good luck
My System SpecsSystem Spec
03 Nov 2012   #5

Windows 7 home premium 64bit
 
 

Well, turned on the comp this morning, no more than an hour, same BSOD, same error code. All I was doing is searching around on Firefox. But this really does it whenever it wants to. But most often it seems while I am on FF.
here is the zip file from the diagnostics tool
Thanks for the help.

oh and, I never had BSOD problems until I upgraded to 7 from XP (this was about 3 months ago)
My System SpecsSystem Spec
03 Nov 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Sorry to say but Avast! antivirus is contributing in your BSOD-s.
Code:
Start Menu\Programs\avast! Free Antivirus	Public:Start Menu\Programs\avast! Free Antivirus	Public
Code:
fffff880`087aa9b8  fffff880`040b5595Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x3595
-----------------
fffff880`095d0a30  fffff880`019bf0c8Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0xd90c8
Recommended antivirus program for Windows 7 based on stability compared to others:- Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Code:
fffff880`0a8d2b78  fffff880`1327fa75Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x240a75
The latest drivers for NVIDIA are a little problematic as I've heard. Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; NVIDIA Reboot the system. Now delete remnants of its drivers using Driver Fusion/Sweeper. Reboot if required

Download and install the drivers from the link of Filehippo bellow:Free up the start-up, nothing except the antivirus is usually needed.Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Run Disk Check on your hard disk for file system errors and bad sectors on it:Please uninstall Spybot S&D, it;s sometimes known to corrupt and slow down the system.
Code:
Start Menu\Programs\Spybot - Search & Destroy	Public:Start Menu\Programs\Spybot - Search & Destroy	Public
Run these tools and delete anything they find:ESET online scanner:Look for a more recent version for the BIOS.
Code:
BIOS Version/Date	American Megatrends Inc. 1302, 12/26/2008
For monitoring the heat/celsius of the system, use Speccy or HWinfo:Let us know the results, I will let you know if I find anything else in the .dmp's.

Edit:-
Are you having 2 graphic cards installed on the PC by any chance?
My System SpecsSystem Spec
03 Nov 2012   #7

Windows 7 home premium 64bit
 
 

Thank you for the quick response! I will revert to an older version of nvidia and get rid of avast.
Too bad, I have had such good luck with this program. I will do this and report back if I get another BSOD, if not, I will mark it as solved. Thanks again!
My System SpecsSystem Spec
03 Nov 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Hmm. I asked a question on the end of the post above, let me know the answer.
My System SpecsSystem Spec
03 Nov 2012   #9

Windows 7 home premium 64bit
 
 

Oh, sorry, I did not see that, I just have one installed, Just the Nvidia GT 640. I just upgraded to this about a week ago from an ATI Radeon 4830
My System SpecsSystem Spec
03 Nov 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Alright, was it a bad card?

Anyway, keep us posted of the results.
My System SpecsSystem Spec
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