Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD in game or normal

14 Nov 2012   #31
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

You can:

  • Provide us a kernel dump (MEMORY.DMP in Windows directory). You'll need to zip it up and upload it to a 3rd-party site like Mirrorcreator.com.
  • Perform hardware tests:
    • RAM: Memtest86+ - 7+ passes (run overnight)
    • Disk: Seatools - Run the DOS version, all tests except Long.
  • Do a CHKDSK /R. Make sure to have it look for bad sectors too.
  • Do an SFC Scan. Do it from the Windows DVD, not from the drive.
I remember someone experiencing a problem quite like this a looooong time ago, so I don't remember what actually fixed it. I believe it had something to do with a firewall application like ZoneAlarm or some Antivirus. Uninstall any firewall application, and whatever antivirus app you have inform us what it is. You may wanna update it as well.


My System SpecsSystem Spec
.
16 Nov 2012   #32
alexlikEEEE

Windows 7 Ultimate x64
 
 

my antivirus is avira...and it's updates...so it can affect my pc?
My System SpecsSystem Spec
19 Nov 2012   #33
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Hi, did you perform all the tests and fixes I recommended? As for Avira, try using an alternative antivirus like Microsoft Security Essentials, and if you have Zone Alarm, uninstall that.
My System SpecsSystem Spec
.

02 Dec 2012   #34
alexlikEEEE

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Vir Gnarus View Post
Hi, did you perform all the tests and fixes I recommended? As for Avira, try using an alternative antivirus like Microsoft Security Essentials, and if you have Zone Alarm, uninstall that.
i was gone so i couldn't do what you said but last night i run "memtest86+" for 8.30hours...now i'll try do the other tests
My System SpecsSystem Spec
04 Dec 2012   #35
alexlikEEEE

Windows 7 Ultimate x64
 
 

so i do all you told me to do :-?? no errors at memtest, checkdisk, seatools...what should i do now?
My System SpecsSystem Spec
05 Dec 2012   #36
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Have you uninstalled Avira and testing stability there? Otherwise, I'm afraid that I'm rather stumped, primarily because the data we have right now isn't much. If you wish, you can turn on Driver Verifier again, let the system crash while it's on, and then send us the kernel dump from that crash. It's the large MEMORY.DMP file in Windows directory. Zip it up and upload to Mirrorcreator.com.
My System SpecsSystem Spec
05 Dec 2012   #37
alexlikEEEE

Windows 7 Ultimate x64
 
 

before after crashes i was looking for memory.dmp in windows directory and i don't find id :-?? it is hidden?
My System SpecsSystem Spec
05 Dec 2012   #38
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

No, though it may mean either crashdumps aren't being made properly, or you have it set not to produce kernel dumps. Type "advanced system settings" in Start Menu then go to Startup & recovery and make sure that Kernel memory dump and not Small memory dump is selected.
My System SpecsSystem Spec
06 Dec 2012   #39
alexlikEEEE

Windows 7 Ultimate x64
 
 

it's ok there...but memory.dmp is not
My System SpecsSystem Spec
06 Dec 2012   #40
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

I'm stumped, then. Without such data I'm not able to get very far on this diagnosis. If you still have yet to deal with Avira, uninstall it completely and test stability of the PC afterwards. It's the only item I've been particularly suspicious about. If it still ends up being unstable, then I cannot help you further on it without me actually being at the system to inspect it personally.
My System SpecsSystem Spec
Reply

 BSOD in game or normal




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD 101 or game crashes durring any high end game
I've been haveing some trouble with either game crashes or full bluescreen (error 101). I WAS useing twin GeForce 9600GTs in SLI, I recently upgraded to a HD 7870. The problem did not change, suggesting that video drivers are not the source... Although altering the drivers with the 9600GTs did...
BSOD Help and Support
BSOD in normal mode
Hi, Right now I am under safe mode and the system is running stable and has no bsod. I get frequent bsod in normal mode and the message I always get is memory management. I have run memtest on one ram stick. No errors showed up. Thank you for your help in advance.
BSOD Help and Support
Very slow game loading, game runs normal
I switched to Win7 just 2 months ago. Though my hardwares are quite old, but it still running well. So I installed some games in my PC, and played without problem. However, today I have this weird thing. When I start a game, it loads very slow, and I thought it freezes. However, after some...
Gaming
BSOD during normal use
OS: Windows 7 x64 Retail AMD Phenom X4 8gb ram New Asus Mobo Relatively new build...just changed motherboard and reformatted main drives. Problem: Random BSOD during normal use. Computer is not usually under heavy load, but mostly occurs about an hour or 2 after gaming or during heavy...
BSOD Help and Support
bsod under normal use
here r the files for my computer 1100 t cpu a 6 month old install its the full retail version
BSOD Help and Support
BSOD during normal use.
hi guys. im on win 7 ultimate x64 installed on a vertex2 120gb ssd about half a month ago. everything was smooth, suddenly while the computer is in idle, i got a BSOD just now, i followed the guide here;...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App