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Windows 7: HELP!!! Blue Screen of Death

03 Nov 2012   #1
Gustavopj

Windows 7 Ultimate x64
 
 
HELP!!! Blue Screen of Death

I made a report with the SFdiagnostic
Below the report
thank you


My System SpecsSystem Spec
.

03 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

My System SpecsSystem Spec
04 Nov 2012   #3
Gustavopj

Windows 7 Ultimate x64
 
 
ok

Ok.
My System SpecsSystem Spec
.


04 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

I'm getting instructions ready in the meantime please uninstall the following with free Revo Uninstaller using Advanced Mode:

Code:
  • Start Menu\Programs\Advanced SystemCare with Antivirus 2013 Public:Start Menu\Programs\Advanced SystemCare with Antivirus 2013 Public
  • Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
  • Start Menu\Programs\AVG PC TuneUp Public:Start Menu\Programs\AVG PC TuneUp Public
  • Start Menu\Programs\AVG PC TuneUp\Todas as funções Public:Start Menu\Programs\AVG PC TuneUp\Todas as funções Public
Reboot the computer whenever you are asked to.

System Optimisers
This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.
---------

The BSOD was caused by Asus Charger Driver and its Likely a BSOD cause Driver Reference Table
Code:
0: kd> !irp fffffa8003b12010
Irp is active with 14 stacks 12 is current (= 0xfffffa8003b123f8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AiCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
 [ 16, 0]   0  0 fffffa8005dea060 00000000 fffff88001134890-fffffa8005af1af0    
	       \Driver\usbhub	AiCharger
			Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 fffffa8005af19a0 00000000 00000000-00000000    pending
	       \Driver\AiCharger
			Args: 00014400 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa8005af9a00 00000000 00000000-00000000    pending
	       \Driver\usbccgp
			Args: 00014400 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa80060b1310    

			Args: 00000000 00000000 00000000 00000000
Code:
0: kd> lmvm AiCharger
start             end                 module name
fffff880`01134000 fffff880`01135e80   AiCharger T (no symbols)           
    Loaded symbol image file: AiCharger.sys
    Image path: \SystemRoot\system32\DRIVERS\AiCharger.sys
    Image name: AiCharger.sys
    Timestamp:        Wed May 05 14:37:36 2010 (4BE12E50)
    CheckSum:         00004C40
    ImageSize:        00001E80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You should either update its drivers or uninstall it completely from the system. (I'd recommend removing it completely)

Delete remnants of driver using Driver Sweeper
--------
Recommended antivirus program for Windows 7 based on stability compared to others:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run this tool and delete anything it finds:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Run Disk Check on your hard disk for file system errors and bad sectors on it:After doing everything listed above install all updates including Service Pack 1:Let us know the results.
My System SpecsSystem Spec
05 Nov 2012   #5
Gustavopj

Windows 7 Ultimate x64
 
 

solved my problem thank you!
My System SpecsSystem Spec
05 Nov 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Thanks for the update.

Mark the thread as solved after a few days of observing.

Good Luck.
My System SpecsSystem Spec
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 HELP!!! Blue Screen of Death




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