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Windows 7: BSOD bugcode_usb_driver

03 Nov 2012   #1
camerri

Windows 8 64 bit
 
 
BSOD bugcode_usb_driver

This is pretty much starting to drive me nuts. I just upgraded my machine to W8 a few days ago and it seems to be happening more frequently, although it happened pretty often with W7 too, same BSOD message. Most of the time I am just listening to music in iTunes when it happens. When the computer restarts, I ALWAYS have to unplug and plug back in my wireless USB dongle to get my internet back on. I have installed the latest drivers for everything I can think of. I need some help before I throw this thing out of a window.

Thanks,


My System SpecsSystem Spec
.

04 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.

You need to update TEAC USB HS ASYNC AUDIO DRIVER (WDM).
Code:
lmvm TEACHsAs
start             end                 module name
fffff880`0c457000 fffff880`0c464f80   TEACHsAs T (no symbols)           
    Loaded symbol image file: TEACHsAs.sys
    Image path: \SystemRoot\system32\drivers\TEACHsAs.sys
    Image name: TEACHsAs.sys
    Timestamp:        Thu Aug 04 08:12:36 2011 (4E3A071C)
    CheckSum:         0001921B
    ImageSize:        0000DF80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from the manufacturer's website.

Disable USB selective suspense.
USB Selective Suspend - Turn On or Off

Let us know the results.
My System SpecsSystem Spec
04 Nov 2012   #3
camerri

Windows 8 64 bit
 
 

Thanks for the reply Arc.

I unplugged the device, removed/uninstalled all of the old drivers. Downloaded and installed the newest driver from the TEAC website (same version as I just deleted). Then connected the device and manually assigned the drivers.

Not confident that this will fix my problem since this is how I installed the driver before, so if I am doing anything wrong in this process please let me know. Otherwise I will just report back with findings either way.

Oh, I also disable USB selective suspense.

Thanks again!
My System SpecsSystem Spec
.


04 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Now wait and see how the system works.

Report the situation back to us, specially if there is any further crashes.
My System SpecsSystem Spec
04 Nov 2012   #5
camerri

Windows 8 64 bit
 
 

Well, that didn't take long. Listening to iTunes again, same BSOD after about 15 minutes. Actually happened twice in a row, second time I had just logged in and clicked to send the error report to MS. Any other suggestions?

I can't really pinpoint the time when I started to get theses BSODs, I have been living with them for a while. I had probably only made a couple changes to my computer at the time. One was the TEAC and removing my sound card, the other was adding a second graphics card. Although it's hard to say for sure.
My System SpecsSystem Spec
04 Nov 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

camerri, can you upload the newer dumps? I want to verify that driver is properly updated or not.

If it is properly updated and still crashes, we are to search deeper for the causes of the crashes.
My System SpecsSystem Spec
04 Nov 2012   #7
camerri

Windows 8 64 bit
 
 

Here you are, thanks Arc!
My System SpecsSystem Spec
04 Nov 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hmm ... it shows the exactly same result as the earlier one, unfortunately
My System SpecsSystem Spec
05 Nov 2012   #9
camerri

Windows 8 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Hmm ... it shows the exactly same result as the earlier one, unfortunately
Well, maybe I will uninstall the TEAC and just run off of the MOB sound for a while and see if that solves it. If it does at least I have found the culprit. If not, I am back to square one.

Thanks again.
My System SpecsSystem Spec
Reply

 BSOD bugcode_usb_driver




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