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Windows 7: BSOD randomly, mostly while playing saints row the third

08 Nov 2012   #11
bluesaber27

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

okay, these scans take so long to do but i completed the MSE one, everything showed up clean, i'll come back and report what malwarebyte says after it's done, might not finish the scan today.
Edit:Okay, malwarebyte has finished scanning, it detected one thing, coretemp, an exe i used to monitor some pc things, not sure why it thinks it's dangerous, but i think it deleted it. Doesn't say why t's dangerous either. So, what should i do now?
Edit 2:just got another BSOD while not doing much, i had league of legends running, but i wasn't in game. I'll attach my dump files.


My System SpecsSystem Spec
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13 Nov 2012   #12
bluesaber27

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

bump
My System SpecsSystem Spec
14 Nov 2012   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

► The last one is caused by Intel(R) USB 3.0 eXtensible Host Controller Driver
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )

Followup: Pool_corruption
---------
Update it from Intel Download Center.

In my best guess, you need to update the driver of the USB scanner.

But as it says "Pool Corruption", there should be something more. For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Scan the system for possible virus infection.
Code:
fffff800`00b9c4c8  fffff880`013db830 ataport!IdePortTickHandler
Intel Processor driver
Code:
fffff800`00b9c298  fffff880`049eaf43Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
 intelppm+0x2f43
Get it from Intel Download Center.

► Stress test the CPU.
Hardware - Stress Test With Prime95

ATI display driver. Update it.
Code:
fffff800`00b9bf88  fffff880`04f675d0Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x95d0
Latest AMD Catalyst Video Driver for Windows 7

cFosSpeed - The Internet Accelerator
Code:
fffff800`00b9b298  fffff880`04370af2Unable to load image \SystemRoot\system32\DRIVERS\cfosspeed6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cfosspeed6.sys
*** ERROR: Module load completed but symbols could not be loaded for cfosspeed6.sys
 cfosspeed6+0x12caf2
Uninstall it. Or try an update from Frequently asked questions (FAQ) about cFosSpeed - Internet-Accelerator + Ping optimizer - cFos Software GmbH.

► update the network driver.
First, download the network card driver from manufactuer's website.
Then reinstall the driver:
  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.
Let us know the results.
My System SpecsSystem Spec
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15 Nov 2012   #14
bluesaber27

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i'm having some trouble doing some of the steps above. For the intel processor driver i'm not sure what to click on to get the update, and also for the network driver, i'm not sure which one i'm meant to uninstall, i have: hamachi, Realtek, and tunngle.
My System SpecsSystem Spec
15 Nov 2012   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you find it trouble getting the intelppm.sys driver, do the next step, prime95.

For network driver, update them all.
My System SpecsSystem Spec
21 Nov 2012   #16
bluesaber27

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

okay, i think i've done everything right, my pc passed the prime test which i set for 2 passes, which is around 2 hours. Was i meant to check round off checking in the advanced tab?
My System SpecsSystem Spec
21 Nov 2012   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

How it is working now?
My System SpecsSystem Spec
21 Nov 2012   #18
bluesaber27

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

well, since the last time i haven't had any blue screens
My System SpecsSystem Spec
22 Nov 2012   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, observe it a couple of days more and let us know the situation then
My System SpecsSystem Spec
06 Dec 2012   #20
bluesaber27

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

okay, i think the bluescreen problem has been solved, but i still get these crashes where my screen gets no signal after playing sims 3 for a while. I'll attach my dump, is there anything you can do to help me fix this?
Edit: i just got another crash while playing sims, this time my screen didn't get no signal, it turned into black and brown stripes instead. Pretty annoying since sims doesn't have an auto save so i lose my progress.
My System SpecsSystem Spec
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 BSOD randomly, mostly while playing saints row the third




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