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Windows 7: PC randomly crashes when gaming?

06 Nov 2012   #41
MrUser01

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

@essenbe,
Done. *Yes I restarted*
[IMG]http://s10.**************/rrm5bgxop/Capture.png[/IMG]
*And here I thought I killed my PC >.<*

@gregrocker,
Yes I am still going to reinstall but I have not done it yet, As do am just waiting about to see if anyone else wants any new scans etc..
Sure I will give my HD a new check But what would you say is better to use? Seatools or crystalmark, I really don't mind

-J
<3


My System SpecsSystem Spec
.
06 Nov 2012   #42
gregrocker

 

What's definitive is the maker's HD Diagnostic which may take some research given it's Samsung. I don't think I'd rely on any other maker's diagnostics completely, but a combination of the closest DIagnostics extended CD scan, SMART output, Disk Check on full drive. Even then I'd want to see how a reinstall to new or borrowed HD performed to have fullest confidence in calling it the HD.

Britton was helping you with finding the Samsung diagnostics, so I'd pursue it since that is the tool which gives the definitive diagnostics unless you want to try SpinRite which is expensive but may have a trial version out there (they come and go).
My System SpecsSystem Spec
06 Nov 2012   #43
MrUser01

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

@gregrocker,
Its hard to use that HD Diagnostic link as do the Samsung part has two links and both of them I get 404 not found
Tell you what am going to reinstall windows now *After backing up my stuff* and I will let you know!
I have got a other PC and it has a 160GB HD with Windows 7 on it..

@F5ing,
Here is your screenshot after all that Smart is still disable?
[IMG]http://s17.**************/bhsmi0axb/2012_11_07_258.jpg[/IMG]
My System SpecsSystem Spec
.

06 Nov 2012   #44
gregrocker

 

Recheck that SMART remains Enabled in BIOS setup because that reading could indicate buggyness of SMART, HD or Seagate possible as used on Samsung.

I wondered why no SMART results show up under BIOS PC Health.

If you'd feel comfortable borrowing the HD from other PC you could first shrink the largest partition in Disk Mgmt to make space for a test install, then plug it into problem PC, if it won't start immediately boot Win7 installer to do a test install to see if issue resolves after sufficient testing.

Otherwise the suspect HD may be proven good by a perfect reinstall using Win7's choice of drivers, if you think that is a more likely prospect.
My System SpecsSystem Spec
06 Nov 2012   #45
MrUser01

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

@gregrocker,
That is what I did and its enabled.

No idea!

What I will do is format my HD and put windows 7 64 bit back on to it.
And then play a game (remember only crashes when gaming) If it dose I will report back here with a new dump and we can talk more about me moving HDs

-J
<3
My System SpecsSystem Spec
06 Nov 2012   #46
gregrocker

 

What's especially important here is to get a baseline perfect Clean Reinstall - Factory OEM Windows 7 after wiping the HD with Diskpart Clean Command so that software is removed from the list of suspects.

The steps in the blue link show the tools and methods which work the best based on countless thousands of installs we've helped with here and will assure a perfect install only if you follow them closely.
My System SpecsSystem Spec
07 Nov 2012   #47
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by MrUser01 View Post
@F5ing,
Here is your screenshot after all that Smart is still disable?
Thanks for checking this and providing a screenshot.

And yeah, that's pretty much what I expected. But I wanted you to check to confirm.

Leave the SMART parameter enabled in your BIOS. At least until advised otherwise.

The way I understand it, the SMART parameter in the BIOS on newer motherboards would be more appropriately named "Check drive's SMART status at startup", or something similar. It's not the same as earlier versions of SMART, where apparently some of the SMART functionality was intergrated into the board and the drive was dependent on it. Seems it's actually a good thing to build all the functionality within the drive itself, that way there's no chance of conflict between various MB/drive combinations.

Now we've just got to figure out how to turn on the drive's SMART functionality (so that the MB actually has something to detect during boot). I've found some of the programs I had looked at in the past, just got to figure out which one is easiest as well as "trustworthy".

Really wonder how it got turned off to begin with. I wonder if it could have been shipped that way.
My System SpecsSystem Spec
07 Nov 2012   #48
F5ing

Windows 7 Ultimate x64
 
 

One other thing. Greg mentioned downloading/running CrystalDisk. Did you ever do that? I'd like to see what it says about your drive. Screenshot would be great!

Quote   Quote: Originally Posted by gregrocker View Post
Did you get another SMART reading? This can be done from the desktop (in IDE mode) by installing CrystalDiskInfo - Software
My System SpecsSystem Spec
07 Nov 2012   #49
MrUser01

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

@gregrocker,
And I am done! It took me 6 hours to do a "Clean all via cmd" But its done
So far I have only installed
*Internet drives / Sounds drives
*Windows updates
*Microsoft Security Essentials
*Skype
*Windows Live Mail
*Google Chrome
*Steam
*Java
Not in that order.


@F5ing,
Sure thing! Anything to fix this PC
I have not touched the BIO I have left what is needed on.

You just link me to the programs and I will do the scans! Like I said I really want to stop this PC from crashing.

Must of been? I have never touched the BIO I have been scared I may mess it up.

I did for you and here you are:
[IMG]http://s9.**************/jki97pyun/Capture.png[/IMG]



Code:
----------------------------------------------------------------------------
CrystalDiskInfo 5.0.5 Shizuku Edition (C) 2008-2012 hiyohiyo
                                Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

    OS : Windows 7 Ultimate Edition SP1 [6.1 Build 7601] (x64)
  Date : 2012/11/07 9:47:51

-- Controller Map ----------------------------------------------------------
 - ATA Channel 0 (0) [ATA]
 - ATA Channel 1 (1) [ATA]
 + AMD SATA Controller [ATA]
   - ATAPI iHAS124   B SATA CdRom Device
   - SAMSUNG HD154UI SATA Disk Device
   - ATAPI DVD A  DH16A6S SATA CdRom Device
 + Standard Dual Channel PCI IDE Controller [ATA]
   - ATA Channel 0 (0)
   - ATA Channel 1 (1)
 - VIA VT6421 RAID Controller [SCSI]

-- Disk List ---------------------------------------------------------------
 (1) SAMSUNG HD154UI : 1500.3 GB [0/0/0, pd1]

----------------------------------------------------------------------------
 (1) SAMSUNG HD154UI
----------------------------------------------------------------------------
           Model : SAMSUNG HD154UI
        Firmware : 1AG01118
   Serial Number : S1XWJDWZ415382
       Disk Size : 1500.3 GB (8.4/137.4/1500.3)
     Buffer Size : 32767 KB
     Queue Depth : 32
    # of Sectors : 2930277168
   Rotation Rate : Unknown
       Interface : Serial ATA
   Major Version : ATA/ATAPI-7
   Minor Version : ATA8-ACS version 3b
   Transfer Mode : SATA/300
  Power On Hours : 10350 hours
  Power On Count : 2207 count
     Temparature : 26 C (78 F)
   Health Status : Good
        Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ
       APM Level : 0000h [OFF]
       AAM Level : FE00h [OFF]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _51 000000000000 Read Error Rate
03 _72 _72 _11 000000002418 Spin-Up Time
04 _98 _98 __0 0000000008EC Start/Stop Count
05 100 100 _10 000000000000 Reallocated Sectors Count
07 100 100 _51 000000000000 Seek Error Rate
08 100 100 _15 0000000030D7 Seek Time Performance
09 _98 _98 __0 00000000286E Power-On Hours
0A 100 100 _51 000000000000 Spin Retry Count
0B 100 100 __0 000000000002 Recalibration Retries
0C _98 _98 __0 00000000089F Power Cycle Count
0D 100 100 __0 000000000000 Soft Read Error Rate stab
B7 100 100 __0 000000000000 Unknown
B8 _97 _97 __0 000000000003 End-to-End Error
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BC 100 100 __0 000000000000 Command Timeout
BE _74 _63 __0 00001A19001A Airflow Temperature
C2 _74 _61 __0 00001C19001A Temperature
C3 100 100 __0 000002EA87A6 Hardware ECC recovered
C4 100 100 __0 000000000000 Reallocation Event Count
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 100 100 __0 00000000000B UltraDMA CRC Error Count
C8 100 100 __0 000000000000 Write Error Rate
C9 100 100 __0 000000000000 Soft Read Error Rate

-- IDENTIFY_DEVICE ---------------------------------------------------------
        0    1    2    3    4    5    6    7    8    9
000: 0040 3FFF C837 0010 8856 022A 003F 0000 0000 0000
010: 5331 5857 4A44 575A 3431 3533 3832 2020 2020 2020
020: 0003 FFFF 0004 3141 4730 3131 3138 5341 4D53 554E
030: 4720 4844 3135 3455 4920 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1706 0000 004C 0044
080: 00F8 0052 746B 7F69 4133 7469 BC41 4123 80FF 00A0
090: 00A0 0000 FFFE 0000 FE00 0008 0007 006C 86A0 0001
100: 7B30 AEA8 0000 0000 0064 0000 0000 0000 5002 4E90
110: 0354 3368 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 0400 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 05A5

-- SMART_READ_DATA ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0F 00 64 64 00 00 00 00 00 00 00 03 07
010: 00 48 48 18 24 00 00 00 00 00 04 32 00 62 62 EC
020: 08 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 64 64 00 00 00 00 00 00 00 08 25
040: 00 64 64 D7 30 00 00 00 00 00 09 32 00 62 62 6E
050: 28 00 00 00 00 00 0A 33 00 64 64 00 00 00 00 00
060: 00 00 0B 12 00 64 64 02 00 00 00 00 00 00 0C 32
070: 00 62 62 9F 08 00 00 00 00 00 0D 0E 00 64 64 00
080: 00 00 00 00 00 00 B7 32 00 64 64 00 00 00 00 00
090: 00 00 B8 33 00 61 61 03 00 00 00 00 00 00 BB 32
0A0: 00 64 64 00 00 00 00 00 00 00 BC 32 00 64 64 00
0B0: 00 00 00 00 00 00 BE 22 00 4A 3F 1A 00 19 1A 00
0C0: 00 00 C2 22 00 4A 3D 1A 00 19 1C 00 00 00 C3 1A
0D0: 00 64 64 A6 87 EA 02 00 00 00 C4 32 00 64 64 00
0E0: 00 00 00 00 00 00 C5 12 00 64 64 00 00 00 00 00
0F0: 00 00 C6 30 00 64 64 00 00 00 00 00 00 00 C7 3E
100: 00 64 64 0B 00 00 00 00 00 00 C8 0A 00 64 64 00
110: 00 00 00 00 00 00 C9 0A 00 64 64 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 D7 4B 00 7B
170: 03 00 01 00 02 FF 22 44 01 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 42

-- SMART_READ_THRESHOLD ----------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 00 00 00 00 00 00 00 00 00 00 03 0B
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00
030: 00 00 07 33 00 00 00 00 00 00 00 00 00 00 08 0F
040: 00 00 00 00 00 00 00 00 00 00 09 00 00 00 00 00
050: 00 00 00 00 00 00 0A 33 00 00 00 00 00 00 00 00
060: 00 00 0B 00 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 0D 00 00 00 00 00
080: 00 00 00 00 00 00 B7 00 00 00 00 00 00 00 00 00
090: 00 00 B8 00 00 00 00 00 00 00 00 00 00 00 BB 00
0A0: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
0B0: 00 00 00 00 00 00 BE 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C3 00
0D0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
0E0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
0F0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
100: 00 00 00 00 00 00 00 00 00 00 C8 00 00 00 00 00
110: 00 00 00 00 00 00 C9 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 10
My System SpecsSystem Spec
07 Nov 2012   #50
F5ing

Windows 7 Ultimate x64
 
 

Good job on the reinstall!

Run Seatools again. See if it shows SMART disabled.

Also, if you haven't done it yet, run the diagnostics from Samsung. Find it here (about halfway down the page): http://www.carrona.org/hddiag.html

A Samsung screenshot please!
My System SpecsSystem Spec
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 PC randomly crashes when gaming?




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