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Windows 7: Very Frequent and random BSOD

05 Nov 2012   #1
jtumia12

Windows 7 Home Basic x64
 
 
Very Frequent and random BSOD

Need help with this. Ive been having BSOD about 2 weeks ago.
At first it comes seldomly. But later on it began appearing more
frequently with random errors anytime (surfing the net, id, etc.)
At first i tried restore to last good configuration but still having BSOD.
Then i tried system restore but with same result. I could not figure which
driver is giving me BSOD since i have updated my drivers. So i resulted
on doing a clean install of my windows. I have done re-installing windows
a couple of time but even after clean install without the drivers (from an
installation disc) i still get BSOD. I have done a clean install of my
windows today and intall all the drivers from the disc then installed
all windows update.

My laptop is 2 months old.
Asus K45VM
Intel Core i5
Windows 7 Home Basic x64

Hope you can help me with this guys.


My System SpecsSystem Spec
.
05 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.

It is caused by Intel(R) USB 3.0 eXtensible Host Controller Driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck E6, {f, 3, fffff88003bfd4f0, 0}

*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by : iusb3xhc.sys ( iusb3xhc+3792b )

Followup: MachineOwner
---------
Update it from Intel Download Center.
My System SpecsSystem Spec
05 Nov 2012   #3
jtumia12

Windows 7 Home Basic x64
 
 

thanks for the reply
Intel(R) USB 3.0 eXtensible Host Controller Driver is included with my drivers installation disk i think.
But i did have BSOD even after a clean install and not loaded any drivers at all?
anyway il update it and see if it works.
My System SpecsSystem Spec
.

05 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If so, you should test your hardware.

► Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

► Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

► Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.
My System SpecsSystem Spec
07 Nov 2012   #5
jtumia12

Windows 7 Home Basic x64
 
 

I'll try it all.
But i wonder if i could preform memory test if 15-30 min. max im having BSOD.
I'll keep you posted.
My System SpecsSystem Spec
07 Nov 2012   #6
jtumia12

Windows 7 Home Basic x64
 
 

have updated Intel(R) USB 3.0 eXtensible Host Controller Driver.
it seems i cannot perform memory check bcoz my laptop can't stay longer than one hour
coz BSOD always occur.
here's my latest dump files.
My System SpecsSystem Spec
07 Nov 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, you do the following ....

Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
► Perform a Disc Check
  1. Update your SSD's Firmware (Skip it, if it is not a SSD)
  2. Reseat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Use Microsoft Security Essentials.
Uninstall the ESET antivirus (at lease as a test)
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Scan the system for possible virus infection.
Let us know the results.
My System SpecsSystem Spec
15 Nov 2012   #8
jtumia12

Windows 7 Home Basic x64
 
 

Hi i just want update this thread.
I had resorted to bringing my laptop to the service center after all the test.
and as suspected, problem with memory. Got it replace and now working fine.
Thanks to Arc for the help and advice.
My System SpecsSystem Spec
15 Nov 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Nice to know that you have got it fixed
My System SpecsSystem Spec
15 Nov 2012   #10
jtumia12

Windows 7 Home Basic x64
 
 

glad to have it back :-)
My System SpecsSystem Spec
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