Very Frequent and random BSOD


  1. jtumia12
    Posts : 6
    Windows 7 Home Basic x64
       New #1

    Very Frequent and random BSOD


    Need help with this. Ive been having BSOD about 2 weeks ago.
    At first it comes seldomly. But later on it began appearing more
    frequently with random errors anytime (surfing the net, id, etc.)
    At first i tried restore to last good configuration but still having BSOD.
    Then i tried system restore but with same result. I could not figure which
    driver is giving me BSOD since i have updated my drivers. So i resulted
    on doing a clean install of my windows. I have done re-installing windows
    a couple of time but even after clean install without the drivers (from an
    installation disc) i still get BSOD. I have done a clean install of my
    windows today and intall all the drivers from the disc then installed
    all windows update.

    My laptop is 2 months old.
    Asus K45VM
    Intel Core i5
    Windows 7 Home Basic x64

    Hope you can help me with this guys.
      My Computer
    Quote Quote

  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    Welcome aboard.

    It is caused by Intel(R) USB 3.0 eXtensible Host Controller Driver.
    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck E6, {f, 3, fffff88003bfd4f0, 0}

*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by : iusb3xhc.sys ( iusb3xhc+3792b )

Followup: MachineOwner
---------
    Update it from Intel Download Center.
      My Computer
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  4. jtumia12
    Posts : 6
    Windows 7 Home Basic x64
    Thread Starter
       New #3

    thanks for the reply
    Intel(R) USB 3.0 eXtensible Host Controller Driver is included with my drivers installation disk i think.
    But i did have BSOD even after a clean install and not loaded any drivers at all?
    anyway il update it and see if it works.
      My Computer
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  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #4

    If so, you should test your hardware.

    ► Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

    ► Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    ► Stress test the CPU.
    Hardware - Stress Test With Prime95

    Let us know the results.
    Last edited by Arc; 07 Nov 2012 at 10:09.
      My Computer
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  7. jtumia12
    Posts : 6
    Windows 7 Home Basic x64
    Thread Starter
       New #5

    I'll try it all.
    But i wonder if i could preform memory test if 15-30 min. max im having BSOD.
    I'll keep you posted.
      My Computer
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  8. jtumia12
    Posts : 6
    Windows 7 Home Basic x64
    Thread Starter
       New #6

    have updated Intel(R) USB 3.0 eXtensible Host Controller Driver.
    it seems i cannot perform memory check bcoz my laptop can't stay longer than one hour
    coz BSOD always occur.
    here's my latest dump files.
      My Computer
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  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #7

    OK, you do the following ....

    ► Get rid of intel rapid storage.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "Disc Drives" by clicking on the triangle in front of it.
    5. Select one item under it, right click, uninstall.
    6. Continue the process for all items under "Disc Drives"
    7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.

    ► Perform a Disc Check

    1. Update your SSD's Firmware (Skip it, if it is not a SSD)
    2. Reseat the sata and power.
    3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
    4. Seatool for dos: SeaTools | Seagate download
      Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

    ► Use Microsoft Security Essentials.
    Uninstall the ESET antivirus (at lease as a test)
    Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Download and install those, and then run full system scans with both of them, one by one.

    ► Scan the system for possible virus infection.


    Let us know the results.
      My Computer
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  11. jtumia12
    Posts : 6
    Windows 7 Home Basic x64
    Thread Starter
       New #8

    Hi i just want update this thread.
    I had resorted to bringing my laptop to the service center after all the test.
    and as suspected, problem with memory. Got it replace and now working fine.
    Thanks to Arc for the help and advice.
      My Computer
    Quote Quote

  12. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #9

    Nice to know that you have got it fixed :)
      My Computer
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  13. jtumia12
    Posts : 6
    Windows 7 Home Basic x64
    Thread Starter
       New #10

    glad to have it back
      My Computer
    Quote Quote

 

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