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Windows 7: BSOD's at random times on Alienware M17x R3

17 Nov 2012   #11
mbird12

Windows 7 64 bit
 
 

I will do so right now. Thank you again!


My System SpecsSystem Spec
.
17 Nov 2012   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

And before starting another thread, first close this one when your issue is over.
My System SpecsSystem Spec
17 Nov 2012   #13
mbird12

Windows 7 64 bit
 
 

New blue screen. Can you tell me if there is anything else I can try fixing?
My System SpecsSystem Spec
.

17 Nov 2012   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You need to update the nvidia driver, as I said earlier.
Code:
lmvm nvlddmkm
start             end                 module name
fffff880`0f03f000 fffff880`0fd33000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 23:51:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
information   Information
Version: 306.97
Release Date for Desktops and Notebooks: October 10th 2012
In Device Manager: 8.17.13.697
Latest NVIDIA ForceWare Video Drivers Windows 7
My System SpecsSystem Spec
20 Dec 2012   #15
mbird12

Windows 7 64 bit
 
 

The problem has returned. I believe I have fixed all previous issues. I have no idea what is wrong with this machine. This has been a very frustrating ride. I received this blue screen after exiting DoTA 2, and sitting on my desktop for a few minutes. Thank you for the help... as always.
My System SpecsSystem Spec
20 Dec 2012   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is a driver power state failure, X64_0x9F_3_nvlddmkm_IMAGE_pci.sys.

Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).



Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

NVIDIA Graphics filter driver, nvkflt.sys has stopped working for some reason. You may stop the nvidia services, too, at least as a check.
My System SpecsSystem Spec
03 Feb 2013   #17
mbird12

Windows 7 64 bit
 
 
Blue Screen Returned

Blue Screen Issue has returned, new cause possibly? Only other thing i have noticed which is funky with the pc has bee the wireless card acting up recently.

Thank you for the help and any possible resolutions to my crashes
-Jason
My System SpecsSystem Spec
03 Feb 2013   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Apparently it is a fault from my part, but when I suggested it to you, I did not know. The latest nvidia display driver is problematic sometimes.
Code:
0: kd> !irp fffffa800817e490
Irp is active with 4 stacks 2 is current (= 0xfffffa800817e5a8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8006fc4b70 00000000 fffff880049ff084-fffffa8009969010 Success Error Cancel pending
          *** WARNING: Unable to verify timestamp for ACPI.sys
*** ERROR: Module load completed but symbols could not be loaded for ACPI.sys
 \Driver\ACPI    nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 fffffa8008b18480 00000000 00000000-00000000    pending
           \Driver\nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8009d7a0d0    

            Args: 00000000 00000000 00000000 00000000
=========================================================================================
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`048d4000 fffff880`05372000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Dec 29 12:17:52 2012 (50DE9218)
    CheckSum:         00A7F96C
    ImageSize:        00A9E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You need to roll it back to an earlier stable one. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012, keep it on your desktop.

Go to control panel> programs and features. Uninstall the nvidia items one by one, but not the nvidia graphics driver. When all the other things are uninstalled, disconnect from the internet and uninstall the graphics driver (if you dont disconnect, it will install the generic driver itself).

Now, start installing the downloaded one. Select Custom install. Be sure that the clean install checkbox is checked. And uncheck everything other than the display driver and the phys x driver. Complete the installation, reboot and connect back to internet.

Let us know the results.
My System SpecsSystem Spec
04 Feb 2013   #19
mbird12

Windows 7 64 bit
 
 

I've only encountered the problem once since the update, and it appears that they plan to release another update rather soon (or their admins on their forums are just saying that). I think I will hold off unless i encounter the problem again, in which case then i will rollback. Thanks so much for the quick reply as always
My System SpecsSystem Spec
04 Feb 2013   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK If needed, let us know.
My System SpecsSystem Spec
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 BSOD's at random times on Alienware M17x R3




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