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Windows 7: BSOD's at random times on Alienware M17x R3

16 May 2013   #31
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

I would leave the latest BIOS installed.

Good question about the drivers, at this point try the stable one, that should tell us if its the card
or the driver, if the stable one holds then you could try the one off the Dell site as the latest Nividia
seems to be causing issues.

Cheers

Dave


My System SpecsSystem Spec
.
17 May 2013   #32
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

You have marked this thread as solved, can I ask what the solution was?
As this may help others in the future with similar problems.

cheers

Dave
My System SpecsSystem Spec
17 May 2013   #33
mbird12

Windows 7 64 bit
 
 

Oh, I just followed the instructions. I marked it as solved because the blue screens only happen like once or twice a month, so even if it was not solved I wouldn't know for a few weeks ish.

I'll be back if there is trouble brewing up again (or if it seems stable for a decent amount of time). Thanks for your help.
My System SpecsSystem Spec
.

17 May 2013   #34
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Okay, thanks for the feedback.

cheers

Dave
My System SpecsSystem Spec
10 Jun 2013   #35
mbird12

Windows 7 64 bit
 
 

The problem has returned.
I also get this error when attempting to open the nvidia control panel after the crash.


Thanks so much for any help.
after another restart the above problem about the nvidia control panel has vanished
My System SpecsSystem Spec
11 Jun 2013   #36
mbird12

Windows 7 64 bit
 
 

Bumping
My System SpecsSystem Spec
11 Jun 2013   #37
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The same thing ..... display driver ... ACPI ...
Code:
Irp is active with 4 stacks 2 is current (= 0xfffffa800a36a4f8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8006fc4040 00000000 fffff8800f1d9fac-fffffa80095a9bf0 Success Error Cancel pending
           \Driver\ACPI    nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 fffffa8008958480 00000000 00000000-00000000    pending
           \Driver\nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800954d6b0    

            Args: 00000000 00000000 00000000 00000000
Installing the display driver to the latest 320.18 will hopefully detect your GPU back.

Then, PCIe Link State Power Management - Turn On or Off in Windows .... and disable hibernate too.
My System SpecsSystem Spec
11 Jun 2013   #38
mbird12

Windows 7 64 bit
 
 

I'm confused with your link. Link state power management for both on battery and while plugged in are already on the off toggle, should I switch those?
Hibernate is disabled.

So we don't really know what caused this? The previous blue screen I received I had while on the updated Nvidia driver right? Will updating back to that really help my issue?

Thanks for your time!
My System SpecsSystem Spec
12 Jun 2013   #39
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

And this one is making me confused. The settings you are explaining should not make power transition of a PCIe device during sleep at all. So no question of the particular BSOD you are having.

Try it: Hibernate - Enable or Disable
My System SpecsSystem Spec
13 Jun 2013   #40
mbird12

Windows 7 64 bit
 
 

Will mark solved and see what happens in future. thanks arc!
My System SpecsSystem Spec
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 BSOD's at random times on Alienware M17x R3




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