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Windows 7: BSOD 0x0000000A

05 Nov 2012   #1
totte1015

Windows 7 64-bit
 
 
BSOD 0x0000000A

I have recently starting to get the BSOD 0x0000000A while Windows is starting up.
I have seen that its caused by drivers?

The ONLY driver i updated was my GTX 580 3GB card and that should have been a stable update!

Minidump is in attachments.


My System SpecsSystem Spec
.
05 Nov 2012   #2
totte1015

Windows 7 64-bit
 
 

Bump. Since no one seems to care
My System SpecsSystem Spec
05 Nov 2012   #3
totte1015

Windows 7 64-bit
 
 

Bump.

Is this another shit forum where no one has solutions?
My System SpecsSystem Spec
.

05 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi totte1015

Unfortunately, your crash dumps are showing some bad news.

Norton Internet Security
Code:
fffff880`0691f678  fffff880`06ad0fd8Unable to load image SYMEVENT64x86.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
 SYMEVENT64x86+0x21fd8
Symantec /Norton
Code:
fffff880`0691f618  fffff880`072bdab8Unable to load image EraserUtilRebootDrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for EraserUtilRebootDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for EraserUtilRebootDrv.sys
 EraserUtilRebootDrv+0x2ab8
In such a situation, I would suggest you to uninstall Norton and all Symentec products using Norton Removal tool.

Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Let us know your decision, and the results too.

EDIT: You should uninstall Daemon tools, and TuneUp Utilities too. Those are also a very common crash causer in a windows7 system.
My System SpecsSystem Spec
05 Nov 2012   #5
totte1015

Windows 7 64-bit
 
 

Urrrr.... Not sounding good that Norton causes it...

How can Windows 7 be so unstable for such common programs?

I can uninstall TuneUp since i havent noticed any difference...

If i do a clean fresh format and install Windows 7 again, will this be the same?
My System SpecsSystem Spec
05 Nov 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You may try, coz Norton is not to do a problem all the times.

But MSE will not give you any lower security.
My System SpecsSystem Spec
06 Nov 2012   #7
totte1015

Windows 7 64-bit
 
 

Uhh... Now when i started the system i got another errorcode:

0x000000C9

I just couldnt try to restart now, i had to do StartRepair or whatever its called, it did a system restore point :/
My System SpecsSystem Spec
06 Nov 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Boot in Advanced Boot Options, safe mode with networking.

Let us see the crash dump at first, then do the other things, if needed.

Right now I am here, so no problem, go for it.

Edit: C9 is caused by Driver Verifier.
If you disable it in safe mode, the problem will not occur any more. But why you enabled driver verifier? Was it needed there?
My System SpecsSystem Spec
06 Nov 2012   #9
totte1015

Windows 7 64-bit
 
 

Ohhh yeah, i totally forgot...
I found somewhere that i could verify all my drivers, and then fix them by going safemode...
Crap i forgot, but its to late. I only have this computer and i have to do what it takes to get it started, otherwise i cant do crap :P

And i dont know which button i has to hold down to get Safe boot, i tried F12, F9, F10, F1, Delete and Shift...
My System SpecsSystem Spec
06 Nov 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is F8 Press and hold this button.
My System SpecsSystem Spec
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