|05 Nov 2012||#1|
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BSOD on boss's comp while 'just browsing online' - full info provided
I'm the web dev at a small company, and although I'm not an expert at these sorts of things I'm the go-to person for computer issues. My boss is experiencing a blue screen of death on her HP pavilion 6v6 notebook pc while 'browsing online'.
Here's the info she sent me:
> Problem Event Name: BlueScreen
> OS Version:
> Locale ID: 1033
> *Additional information about the problem:*
> BCCode: 116
> OS Version: 6_1_7601
> Service Pack: 1_0
> Product: 768_1
And I've attached the zipped file with the information provided by the diagnostic tool.
I apologize for not being 100% on the jargon of PC diagnostics, and thanks in advance for your time!
|My System Specs|| |
|05 Nov 2012||#2|
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Hi and welcome to SevenForums
Most of the BSOD-s were caused by older video card drivers.
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; ATI REBOOT. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper REBOOT
Download latest drivers from the filehippo link below:
|My System Specs|
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