BSOD Every day, multiple times, even when in screen saver mode

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  1. Posts : 7
    Win7 64-bit
       #1

    BSOD Every day, multiple times, even when in screen saver mode


    Newbie here. Getting BSOD consistently every day. Sometimes occurs while using the computer and often has occurred while the computer was in screen saver mode and I come back to find it restarted.

    This is a home built computer....built at the beginning of this year and everything ran fine until last few weeks (not sure how to tell what changed). I know enough to be dangerous but not enough to diagnose this. I followed the SF Diagnostics directions and attached the zip file here.

    Please let me know if you can help. Thanks in advance!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums tdub4,

    Most of your BSOD-s were caused by Asus Charger Driver and its Likely a BSOD cause

    Code:
    			Args: 00000000 00000000 00000000 00000000
     [ 16, 0]   0  0 fffffa800a0d6060 00000000 fffff88000e9a890-fffffa800a158d70    
    	       \Driver\usbhub*** WARNING: Unable to verify timestamp for AiCharger.sys
    *** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
    	AiCharger
    			Args: 00000000 00000000 00000000 00000002
    >[ 16, 2]   0 e1 fffffa800a158c20 00000000 fffff88000e9c870-fffffa800a1587f0 Success Error Cancel pending
    	       \Driver\AiCharger	AiChargerPlus
    			Args: 00041100 00000001 00000001 00000002
     [ 16, 2]   0 e0 fffffa800a1586a0 00000000 fffff8000326ab40-fffffa8008e9d8b0 Success Error Cancel 
    	       \Driver\AiChargerPlus	nt!IopUnloadSafeCompletion
    			Args: 00041100 00000001 00000001 00000002
     [ 16, 2]   0 e1 fffffa800a153a00 00000000 fffff8000326ab40-fffffa800ad1dd20 Success Error Cancel pending
    	       \Driver\usbccgp	nt!IopUnloadSafeCompletion
    			Args: 00041100 00000001 00000001 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a392230 
    --------------------------------
    0: kd> lmvm AiCharger
    start             end                 module name
    fffff880`00e9a000 fffff880`00e9be80   AiCharger T (no symbols)           
        Loaded symbol image file: AiCharger.sys
        Image path: \SystemRoot\system32\DRIVERS\AiCharger.sys
        Image name: AiCharger.sys
        Timestamp:        Wed May 05 14:37:36 2010 (4BE12E50)
        CheckSum:         00004C40
        ImageSize:        00001E80
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    You should update its driver if you use it but I'd suggest to completely uninstall/delete it and see if the problem reoccurs.

    See the threads below which are similar to your case:

    Hope that helps,
    KK
      My Computer


  3. Posts : 7
    Win7 64-bit
    Thread Starter
       #3

    Thank you koolkat77! I have removed the driver and will see if this helps.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Good luck. :)
      My Computer


  5. Posts : 7
    Win7 64-bit
    Thread Starter
       #5

    Another BSOD tonight while surfing the internet with FireFox. Here is the latest dump from the SF Diagnostic Tool
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Looks like the same AIcharger is causing the problem. Were you able to delete it?

    Update your video card drivers:

    Code:
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0f094000 fffff880`0fcf8000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Aug 03 15:08:32 2011 (4E391010)
        CheckSum:         00C5B5DF
        ImageSize:        00C64000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; NVIDIA. REBOOT. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper REBOOT
    Download and install the following drivers from filehippo:

    For monitoring the heat/celsius of the system, use Speccy or HWinfo:

    Let us know the results
      My Computer


  7. Posts : 7
    Win7 64-bit
    Thread Starter
       #7

    Well, I deleted the AI Charger through the ASUS utility for all of their tools. AI Charger no longer shows up as an option to select as a tool. I guess the driver may still exist somewhere?

    I will try the NVIDIA route now as well. I see the NVIDIA drivers are for Vista...is the the right one for Win7?

    Thanks again.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Check if driver sweeper finds any driver related to AI charger. If it does delete them.
      My Computer


  9. Posts : 7
    Win7 64-bit
    Thread Starter
       #9

    Updated drivers for NVIDIA this morning and also checked if Driver Fusion could see AI Charger and I didnt see anything. BSOD this afternoon.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Hello tdub4, it is crashed again on the charger driver, and its date goes back to May 2010. Update it from ASUSTeK Computer Inc. -Support- Drivers and Download P6T.

    Also, update your display driver. I am using 310.33 beta now, works fine for me :)
      My Computer


 
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