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Windows 7: BSOD Every day, multiple times, even when in screen saver mode

05 Nov 2012   #1
tdub4

Win7 64-bit
 
 
BSOD Every day, multiple times, even when in screen saver mode

Newbie here. Getting BSOD consistently every day. Sometimes occurs while using the computer and often has occurred while the computer was in screen saver mode and I come back to find it restarted.

This is a home built computer....built at the beginning of this year and everything ran fine until last few weeks (not sure how to tell what changed). I know enough to be dangerous but not enough to diagnose this. I followed the SF Diagnostics directions and attached the zip file here.

Please let me know if you can help. Thanks in advance!


My System SpecsSystem Spec
.

05 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to SevenForums tdub4,

Most of your BSOD-s were caused by Asus Charger Driver and its Likely a BSOD cause

Code:
			Args: 00000000 00000000 00000000 00000000
 [ 16, 0]   0  0 fffffa800a0d6060 00000000 fffff88000e9a890-fffffa800a158d70    
	       \Driver\usbhub*** WARNING: Unable to verify timestamp for AiCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
	AiCharger
			Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 fffffa800a158c20 00000000 fffff88000e9c870-fffffa800a1587f0 Success Error Cancel pending
	       \Driver\AiCharger	AiChargerPlus
			Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e0 fffffa800a1586a0 00000000 fffff8000326ab40-fffffa8008e9d8b0 Success Error Cancel 
	       \Driver\AiChargerPlus	nt!IopUnloadSafeCompletion
			Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa800a153a00 00000000 fffff8000326ab40-fffffa800ad1dd20 Success Error Cancel pending
	       \Driver\usbccgp	nt!IopUnloadSafeCompletion
			Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a392230 
--------------------------------
0: kd> lmvm AiCharger
start             end                 module name
fffff880`00e9a000 fffff880`00e9be80   AiCharger T (no symbols)           
    Loaded symbol image file: AiCharger.sys
    Image path: \SystemRoot\system32\DRIVERS\AiCharger.sys
    Image name: AiCharger.sys
    Timestamp:        Wed May 05 14:37:36 2010 (4BE12E50)
    CheckSum:         00004C40
    ImageSize:        00001E80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You should update its driver if you use it but I'd suggest to completely uninstall/delete it and see if the problem reoccurs.

See the threads below which are similar to your case:Hope that helps,
KK
My System SpecsSystem Spec
06 Nov 2012   #3
tdub4

Win7 64-bit
 
 

Thank you koolkat77! I have removed the driver and will see if this helps.
My System SpecsSystem Spec
.


06 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Good luck.
My System SpecsSystem Spec
06 Nov 2012   #5
tdub4

Win7 64-bit
 
 

Another BSOD tonight while surfing the internet with FireFox. Here is the latest dump from the SF Diagnostic Tool
My System SpecsSystem Spec
06 Nov 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Looks like the same AIcharger is causing the problem. Were you able to delete it?

Update your video card drivers:

Code:
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f094000 fffff880`0fcf8000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Aug 03 15:08:32 2011 (4E391010)
    CheckSum:         00C5B5DF
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; NVIDIA. REBOOT. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper REBOOT
Download and install the following drivers from filehippo:For monitoring the heat/celsius of the system, use Speccy or HWinfo:Let us know the results
My System SpecsSystem Spec
06 Nov 2012   #7
tdub4

Win7 64-bit
 
 

Well, I deleted the AI Charger through the ASUS utility for all of their tools. AI Charger no longer shows up as an option to select as a tool. I guess the driver may still exist somewhere?

I will try the NVIDIA route now as well. I see the NVIDIA drivers are for Vista...is the the right one for Win7?

Thanks again.
My System SpecsSystem Spec
06 Nov 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Check if driver sweeper finds any driver related to AI charger. If it does delete them.
My System SpecsSystem Spec
07 Nov 2012   #9
tdub4

Win7 64-bit
 
 

Updated drivers for NVIDIA this morning and also checked if Driver Fusion could see AI Charger and I didnt see anything. BSOD this afternoon.
My System SpecsSystem Spec
09 Nov 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello tdub4, it is crashed again on the charger driver, and its date goes back to May 2010. Update it from ASUSTeK Computer Inc. -Support- Drivers and Download P6T.

Also, update your display driver. I am using 310.33 beta now, works fine for me
My System SpecsSystem Spec
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 BSOD Every day, multiple times, even when in screen saver mode




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