Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD after starting up Pro Tools 10

06 Nov 2012   #1
peter5992

Windows 7 64 bit professional
 
 
BSOD after starting up Pro Tools 10

Good evening everyone:

I hope some kind tech people can help me out here. I have a custom built DAW (digital audio workstation), built in 2008, which has been very reliable for the past couple of years, even though it is getting a bit old.

To make a long story short, since yesterday I have been getting blue screens of death when trying to start up Pro Tools (I am on the lastest upgrade, 10.3.0). All my other software is still running fine (Sibelius 6 and 7, Eastwest Quantumleap virtual instruments, Native Instruments Komplete, Avid Media Composer, Adobe Creative Suite).

I am not very technical but I carefully followed the instructions of the forum, and I have an error log which I will attach. Here are the specifications of my DAW: windows 7, quad core processor, 8 GB ram, 4 internal hard drives. Soundcard is M Audio 2626 profire, I currently have two monitors (loudspeakers, JBL 2328) and one video monitor attached.

Many thanks,

Peter
www.summeroflovemusic.com
IMDb: www.imdb.com/name/nm2039241

ps I cannot upload any file it seems - I tried to compress the error log but even installing winzip seems to take hours.


My System SpecsSystem Spec
.
06 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Peter, post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
06 Nov 2012   #3
fireberd

Windows 10 64 bit
 
 

I have a recording studio using Sonar X2 and Pro Tools MP9. I would suspect something in Pro Tools rather than a PC problem, since everything else is apparently working.

Start PT without the Profire device connected (or powered on) and see what happens. Obviously PT will not detect a recording interface unit, but it may help in diagnosing what is wrong. Reinstalling the last PT10 update is another option.
My System SpecsSystem Spec
.

06 Nov 2012   #4
peter5992

Windows 7 64 bit professional
 
 

Oh - reinstalling the latest M Audio driver did the trick. Many thanks for the feedback! I am back in business.

For the record, I attach the zipped BSOD files that I created last night. Should I uninstall the BSOD error reporting software, or can it do no harm? In general I like to keep my DAW as much free of software I don't need as possible.

Thanks again,

Peter
My System SpecsSystem Spec
06 Nov 2012   #5
fireberd

Windows 10 64 bit
 
 

I've found device drivers can be a big problem in Pro Tools. I had a 30 day trial version of PT10 and had a lot of problems getting a Focusrite Saffire Pro 40 (certified as Pro Tools 10 compatible) connected in PT10. Only after help from Sweetwater Music's tech department did I finally get it to work with the Saffire Pro 40.
My System SpecsSystem Spec
Reply

 BSOD after starting up Pro Tools 10




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD when trying to open Pro Tools MP 9
, Since yesterday (Friday), whenever I try to open Pro Tools MP 9 my laptop crashes (it says DRIVER_IRQL_NOT_LESS_OR_EQUAL). It was working on Wednesday and the only changes between then and Friday were Windows updates. I've attached the minidump files and this is the stuff that comes up to...
BSOD Help and Support
BSOD with Pro Tools
I purchased Pro Tools M Powered 8 and I installed it properly. A few weeks after I installed it I started getting BSOD error. Sometimes as soon as I double-click the Pro Tools icon it crashes, other times the program goes through the entire start up and it crashes right after. Usually its no more...
BSOD Help and Support
BSOD using Pro Tools LE 8.05
I have Windows 7 Ultimate x64 and when I use Pro Tools or Reason 5 the system freezes causing me to do a hard reboot. The mouse and control/alt/delete does not work. Computer was just purchased one week ago. I have attached my Minidump file. Thanks
BSOD Help and Support
ATT tools cause crash/BSOD
Any ideas? I just upgraded to Win7 and a new card. CCC is fine but if I install ATT instead the system crashes hard on launch.
Graphic Cards


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:23.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App