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Windows 7: BSOD occasionally when hibernating

06 Nov 2012   #1
worldi

windows 7 home premium 64-bit
 
 
BSOD occasionally when hibernating

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80043C2140
BCP3: FFFFF800046CF4D8
BCP4: FFFFFA800408E810
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


My System SpecsSystem Spec
.
06 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello worldi.

It is caused by HUAWEI Mobile Connect - Bus Enumerate Device.
Code:
kd> !irp fffffa800408e810
Irp is active with 3 stacks 2 is current (= 0xfffffa800408e928)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8005253050 00000000 00000000-00000000    pending
          Unable to load image \SystemRoot\system32\DRIVERS\ew_juwwanecm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ew_juwwanecm.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_juwwanecm.sys
*** WARNING: Unable to verify timestamp for ndis.sys
*** ERROR: Module load completed but symbols could not be loaded for ndis.sys
 \Driver\huawei_wwanecm
            Args: 00015500 00000001 00000004 00000003
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8006823a70    

            Args: 00000000 00000000 00000000 00000000
First search if there is any update to the driver after April.

Then, disable USB selective suspense.
USB Selective Suspend - Turn On or Off

Let us know the results.
My System SpecsSystem Spec
06 Nov 2012   #3
worldi

windows 7 home premium 64-bit
 
 

I appreciate your help
Couldn't find an update for the driver , though I disabled the USB selective suspense . I'll let you know if it works
My System SpecsSystem Spec
.

06 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
Reply

 BSOD occasionally when hibernating




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