BSOD while watching stream movies, error 0x000000ED Unmountable_Boot_


  1. Posts : 1
    Windows 7
       #1

    BSOD while watching stream movies, error 0x000000ED Unmountable_Boot_


    Hello there,


    I'm abroad and have only my company laptop wich I have administrator privileges. It has Windows 7 installed and the HDD is encrypted with some software and I'm not sure if I have BIOS access to change boot options.

    So when I was watching a streming match of football the pc crashed and I forced the shutdown. When I restarted it a BSOD shown up with the message Unmountable Boot Volume. As I'm used to deal with some of this problems but it is my first time on Windows 7 the first thing I tried was normal start up. When windows starts to load, there's no logo on the "starting windows" window and then when the bar starts to load it stops in the next sec and BSOD is shown. Next step was to start on safe mode but the same problem was shown, first the windows "STARTING WINDOWS" with no logo, then a grey window saying "LOADING WINDOWS FILES" then the window where the bar starts to fill but it only takes a sec and the same BSOD appears. Next try was the repair option but the same problem as in safe mode. So as it was now, windows is not starting in any mode.

    Next step was to try to boot ubuntu from a usb pen I always carry on my trips, but since the HDD is encrypted the first thing to boot is the disk and the password for hdd access, so I cannot boot from the usb with the HDD connected. I then used the laptop with my usb to continue watching the game on the stream channel, but then I really need to have my PC fixed with Windows 7, since I'm not returning home the next days and need to have my home company laptop working because I need to be 24h available to connect me.

    What I'm thinking is download and burn a Windows 7 DVD from M$ servers and try to access the command prompt while booting. Then try the check disk command and see if it works. I'm also downloading Hiren's boot cd or partedmagic to try different things.

    Next problem will be to boot from CD but since I didn't tried yet I cannot tell you if I can or cannot, but with the HDD connected I think it will be difficult since the first screen to be shown is always the encryption hdd software asking for password.

    Since the hdd is encrypted I think I will not be able to backup my files which can be a problem too.



    Do you have any suggestions? How can my windows 7 not start in safe or repair mode?

    Remember I'm abroad and that laptop is the only thing I have to work with at home, so no desktop to connect the HDD, no backup HDD to save files and no recordable DVDs (that I guess I'll need to buy to boot from Windows 7 CD). The only thing I have is a 4GB usb pen with ubuntu and a 16GB pen with work documents that can save some files.


    Thanks in advance
    Regards.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello Gama86, can you follow it?
    Troubleshooting Windows 7 Failure to Start

    Or, run Startup Repair for three separate times, with restarts after every single run.
    Startup Repair: Run three separate times.

    If not, let us know.
      My Computer


 

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