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Windows 7: my laptop gets BSOD during sleep mode 1000009f

06 Nov 2012   #1
brenster

windows 7 home premium 64 bit
 
 
my laptop gets BSOD during sleep mode 1000009f

my toshiba E305 gets BSOD during sleep mode, at the same time usually onblue screen view it says that it is driver power state failure. I am new here and am ok with computers. i have spybot and sercuity essentials


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA800627BB50
BCP4: FFFFF80000B9C3D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\110612-20233-01.dmp
C:\Users\brendan\AppData\Local\Temp\WER-37225208-0.sysdata.xml

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My System SpecsSystem Spec
.
06 Nov 2012   #2
brenster

windows 7 home premium 64 bit
 
 
the data

I uploaded the wrong file, the first time this is the right one sorry
My System SpecsSystem Spec
06 Nov 2012   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello brenster.

I have got it from your crash dump:
Code:
fffff880`0d032558  fffff880`01055b07Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x29b07
fffff880`0d032560
Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Update Atheros NIC driver
Code:
Name    [00000011] Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Driver    c:\windows\system32\drivers\l1c62x64.sys (1.0.0.36, 75.11 KB (76,912 bytes), 11/8/2010 2:44 PM)
update the network driver.
First, download the network card driver from manufactuer's website, ATHEROS drivers for Microsoft Windows (Atheros?????)
Then reinstall the driver:
  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.
Update LogMeIn Hamachi Virtual network interface driver
Code:
Name    [00000021] Hamachi Network Interface
Driver    c:\windows\system32\drivers\hamachi.sys (7.0.1.1, 33.06 KB (33,856 bytes), 3/18/2009 4:35 PM)
Get it from https://secure.logmein.com/US/support/hamachi2/.

► Free up the startup. (there are 29 programs )
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Uninstall the following programs:
  • Start Menu\Programs\Advanced SystemCare 5
Let us know the results.
My System SpecsSystem Spec
.

06 Nov 2012   #4
brenster

windows 7 home premium 64 bit
 
 

for disc drives all i see is my harddrive seagateST900..
uninstall that also do i have do multiple resarts or can i just do one
My System SpecsSystem Spec
06 Nov 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

One restart only .... after removing it from all those.
My System SpecsSystem Spec
06 Nov 2012   #6
brenster

windows 7 home premium 64 bit
 
 

k i am suppose to remove the seagate hard drive right from device manager

better safe than sorry
My System SpecsSystem Spec
06 Nov 2012   #7
brenster

windows 7 home premium 64 bit
 
 

i am uninstalling the seagate hard drive i hope nothing bad happens
My System SpecsSystem Spec
06 Nov 2012   #8
brenster

windows 7 home premium 64 bit
 
 

i have done everything

only thing is that i got an error saying cannot reconect network
unsure of what to do with that
My System SpecsSystem Spec
07 Nov 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

So it is out of connection?

You installed it? ATHEROS drivers for Microsoft Windows (Atheros?????)
My System SpecsSystem Spec
08 Nov 2012   #10
brenster

windows 7 home premium 64 bit
 
 

yes
i did everything no BSOD i will mark the thread solved in a few days when i am positive if that is a problem let me know
My System SpecsSystem Spec
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 my laptop gets BSOD during sleep mode 1000009f




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