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Windows 7: BSOD 0xA000001 usually on Skype


06 Nov 2012   #1

Windows 7 Home Premium 64bit SP1
 
 
BSOD 0xA000001 usually on Skype

Every so often, usually when I'm on Skype, my computer freezes, shows green and purple dots all over my screen for about a second on top of everything, then BSODs. There's no file name at the bottom, but I do see something like 0xA0000001 0x5000000000000000

Just had one this afternoon, not while using Skype or doing anything with video (which I had suspected was causing this). I was browsing the web then it crashed. This afternoon's BSOD dump is attached.

Thank you in advance for any help you can give!

My System SpecsSystem Spec
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07 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to SevenForums

All the BSOD-s seem to be related to the older ATI drivers for your video card.

Update to the latest and see if the problem persists:-

Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; ATI and reboot the system.

Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper, reboot the system again.

Get the latest drivers from: Download AMD Catalyst Drivers 12.10 Vista 64 - FileHippo.com

For monitoring the heat/celsius of the system, use Speccy or HWinfo:Let us know if that helps
My System SpecsSystem Spec
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 BSOD 0xA000001 usually on Skype




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