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Windows 7: BSODs at random moments with multiple error codes

06 Nov 2012   #1
Cytotox

Windows 7 Professional x64
 
 
BSODs at random moments with multiple error codes

Hi,

First of all thank you for taking the time to read my thread. The problem I'm having is that I'm experiencing BSODs on my desktop PC at different moments. Sometimes it happens at startup, other times it happens while watching a movie on YouTube or during a Skype call. When looking into the minidumps, I see that many BSODs relate to ntoskrnl.exe, but not all of them.

I'm running a quite old pc (7 years), but it has always performed well and didn't experience any problems with it since I reinstalled Windows 7 64-bit about a year ago. Only lately it has been giving problems.

What I tried so far:

- Run Memtest86, no errors
- chkdsk on the boot HDD
- Run sfc /scannow command, no errors found
- Remove any overclock on my system
- Replaced many drivers I was suspecting to cause trouble, such as my Graphics card driver (now reverted to an old version I'm sure of it was stable on my PC, have tried the newest one), SATA RAID drivers & network drivers.

I'm not sure whether it is related, but almost everytime I boot, either Dropbox or Skype crashes.

Does anyone have a suggestion on the cause or solution?

Thanks in advance,

Cyto


My System SpecsSystem Spec
.
06 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums

Please remove anything related to acronis on your computer during the time of troubleshooting. From one of your .dmp shows that it's contributing to these BSOD-s as well. You may have to reinstall latest version once we know the computer is stable.

Update to the latest drivers for your Creative Audio Driver (WDM) Driver Reference Table
Code:
1: kd> lmvm ctaud2k
start             end                 module name
fffff880`0405a000 fffff880`040ff700   ctaud2k  T (no symbols)           
    Loaded symbol image file: ctaud2k.sys
    Image path: ctaud2k.sys
    Image name: ctaud2k.sys
    Timestamp:        Wed May 05 18:59:48 2010 (4BE16BC4)
    CheckSum:         000B61CB
    ImageSize:        000A5700
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Check if you are able to update drivers for your video card as well:
Code:
BugCheck D1, {fffff8100320b6f4, 6, 8, fffff8100320b6f4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiUpdateContextRunningTimeAtISR+45 )

Followup: MachineOwner
---------

1: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f43b000 fffff880`100b2000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Oct 15 12:07:55 2011 (4E99233B)
    CheckSum:         00C61687
    ImageSize:        00C77000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; NVIDIA. REBOOT. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper REBOOT
Download and install the following drivers from filehippo:For monitoring the heat/celsius of the system, use Speccy or HWinfo:Look for an update on the BIOS version:
Code:
BIOS-versie/datum	Phoenix Technologies, LTD 6.00 PG, 2-11-2007
Run these tools and delete anything they find:ESET online scanner:Upload a screenshot of your hard disk using crystal disk info:Run Disk Check on your hard disk for file system errors and bad sectors on it:Hard drive test both short and long with: Let us know the results of the above
My System SpecsSystem Spec
07 Nov 2012   #3
Cytotox

Windows 7 Professional x64
 
 

Hi Koolkat, thanks for your reply.

I'm in the process of following your instructions. A newer BIOS is not available to me, and all drivers you suggested I had installed them first, but reverted to older drivers when problems started to occur. Same goes for Acronis, which I installed to backup some data since the BSODs started happening.

I ran checkdisk, and both rootkit and virus scanner. Monitoring temps I did already, which seem to be OK too even under heavy load. I'll will complete your suggestions and install most recent drivers.

Today I also installed a new SSD I ordered a while ago (by migrating my current windows installation to the new SSD), and after that I didn't experience any BSODs anymore. It's too early for conclusions but it might have solved my problems.
My System SpecsSystem Spec
.

07 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for the update.

We'll be here if you need more help.
My System SpecsSystem Spec
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 BSODs at random moments with multiple error codes




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