BSOD only after computer is "idle"...

Page 1 of 3 123 LastLast

  1. Posts : 13
    W7 x64
       #1

    BSOD only after computer is "idle"...


    I'm posting from the computer right now. All's well unless I let my computer idle for ~10 minutes. (That's when I come back to a rebooted machine and a BSOD error message.)

    Please let me know if I need to include any other useful/helpful information that isn't contained in the attached .zip folder. Thanks.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard, Quailman.

    ► It is Norton Internet Security.
    Code:
    fffff880`06e693e8  fffff880`03e81de6Unable to load image SYMEVENT64x86.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
     SYMEVENT64x86+0x19de6
    Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Download and install those, and then run full system scans with both of them, one by one.

    Check your Disk Drive.

    1. Update your SSD's Firmware (Skip it, if it not a SSD; I guess it is a 1 TB HDD)
    2. Reseat the sata and power.
    3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
    4. Seatool for dos: SeaTools | Seagate download
      Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

    Let us know the results.
      My Computer


  3. Posts : 13
    W7 x64
    Thread Starter
       #3

    1. Fully removed Norton.
    2. Downloaded Security Essentials and ran a full scan.
    3. Already have MBAM, and will run another full scan. (In progress)

    Disk Drive Check:

    1. It's SATA, so skipped. (link to my computer - I've only changed the graphics card and power supply.)
    2. So just make sure everything's firmly connected and in place? As for cleaning, what's an effective way? I know spraying compressed air will do [half] the trick, but won't that just circulate the dust?
    3. I tried this earlier today after reading about it elsewhere - I got hung on step 4 of 5. Ended up having to hard reboot (held button) and just ignore the scan. I'll try it again after MBAM.
    4. Will run after chkdsk /f/r.



    I'll update this post as I check things off. Thanks a ton for your help so far.


    Last edited by Quailman; 07 Nov 2012 at 17:16. Reason: updated 11/7/12 @ 5:16 EST
      My Computer


  4. Posts : 13
    W7 x64
    Thread Starter
       #4

    A little update: I did the first three things. Had to go away for a bit and came back to a rebooted machine with a blue screen error message. Scans were done and Norton had already been removed too.

    I'm gonna try to do the chkdsk again in hopes that it doesn't stall again.
      My Computer


  5. Posts : 13
    W7 x64
    Thread Starter
       #5

    Ran CCleaner and a registry check. Fixed problems and went away for 10-15 minutes to see if my problem was fixed. Nope.

    Running out of ideas here. More help would be lovely.
      My Computer


  6. Posts : 11
    Window 7 Ultimate x64
       #6

    Is this the same BSOD?
      My Computer


  7. Posts : 13
    W7 x64
    Thread Starter
       #7

    TokiHacker said:
    Is this the same BSOD?
    Is the same BSOD happening from when I posted this topic? Yes.
    Last edited by Quailman; 08 Nov 2012 at 22:29.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    May we see some of your latest dumps?
      My Computer


  9. Posts : 13
    W7 x64
    Thread Starter
       #9

    So I found something to note about the dumps. After the first initial BSOD, the bug check code changes.

    Here's a picture of the initial dump:
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Qualiman, not this, but the SF Diag tool output we need :)
      My Computer


 
Page 1 of 3 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:43.
Find Us