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Windows 7: BSOD during "starting windows" after fresh install


07 Nov 2012   #1

windows 7 64 bit
 
 
BSOD during "starting windows" after fresh install

Hello forums people,

OS: Windows 7 professional
motherboard: Asus M4A78LT-M LE
CPU: AMD Athlon II x4

I've been wrestling with this all day.
Yesterday I re-installed Windows 7 professional 64 bit to get rid of 5 years of clutter. I was unable to install the OS with both 2GB sticks of RAM and my geForce 460 video card in.

I took out one RAM stick and the video card and installed the OS. Today, I am unable to start windows with the second RAM stick or the video card in.

To check the RAM sticks, I have put each RAM stick individually into each of the two RAM slots on the motherboard without a problem, I only have the problem when both sticks are in.

The BSOD occurs in the exact same way as when I boot with the video card installed. I get to the "starting windows" screen, the little colored balls animate for a moment and then freeze. Then I go to the bsod where I am told acpi.sys is responsible. The way that two pieces of hardware individually cause the same crash makes me think that it is not a problem with the video card or the motherboard physically either.

I have updated my BIOS today to the latest version. I have run the windows 7 startup repair from my intall CD, it failed at the "System Files Integrity Check and Repair" test with error code 0x490

I am unable to boot in safe mode with 2 RAM sticks or the video card.

I'm looking up cmd windows memory tests I can do, as well as updating the chipset now. I would appreciate any direction,

Severin

EDIT: I may have installed the "debug/checked" version of windows 7 professional. I have been reading that this throws errors instead of tolerating faults like a friendly OS should.


My System SpecsSystem Spec
.

08 Nov 2012   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello there!

It does sound like Hardware but the best way to test the RAM is using the program called MemTest86+ follow this article Run Hardware Diagnostic : Hardware Diagnostic | Captain Debugger (RAM and GPU)

This driver Bs_def.sys i.e. BIOS Flash Driver is a driver file from company AsusTek Computer Inc. maybe it's good idea to re-flash the BIOS.


Bugcheck:

Code:
Debug session time: Thu Nov  8 05:48:46.112 2012 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\110712-4291397729-01.dmp]
Built by: 7601.17514.amd64chk.win7sp1_rtm.101119-1850
System Uptime: 49 days 16:37:00.011 (checked kernels begin at 49 days)
BugCheck 3B, {c0000420, fffff8000270a11b, fffff88007270a00, 0}
*** WARNING: Unable to verify timestamp for BS_DEF.sys
*** ERROR: Module load completed but symbols could not be loaded for BS_DEF.sys
Probably caused by : BS_DEF.sys ( BS_DEF+1109 )
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000420, Exception code that caused the bugcheck
Arg2: fffff8000270a11b, Address of the instruction which caused the bugcheck
Arg3: fffff88007270a00, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  IKernel.
FAILURE_BUCKET_ID:  X64_0x3B_BS_DEF+1109
BiosVersion = 0507   
BiosReleaseDate = 02/23/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

*** 3rd PARTY DRIVER LIST ***

Code:

BS_DEF.sys                  Wed Jun 24 13:09:01 2009 (4A41D815)
HpSAMD.sys                  Sat May 29 00:04:43 2010 (4C000CC3)
L1C62x64.sys                Wed Apr  1 10:39:17 2009 (49D2F6FD)
MegaSR.sys                  Tue May 19 06:55:34 2009 (4A120A8E)
SiSRaid2.sys                Wed Sep 24 23:58:22 2008 (48DA86C6)
adp94xx.sys                 Sat Dec  6 05:18:25 2008 (4939BDC9)
adpahci.sys                 Tue May  1 23:00:28 2007 (46377934)
adpu320.sys                 Wed Feb 28 05:36:46 2007 (45E4C796)
amdsata.sys                 Fri Mar 19 06:24:45 2010 (4BA2CB55)
amdsbs.sys                  Sat Mar 21 00:06:05 2009 (49C3E215)
amdxata.sys                 Fri Mar 19 21:48:34 2010 (4BA3A3DA)
arc.sys                     Fri May 25 02:58:53 2007 (46560395)
arcsas.sys                  Thu Jan 15 00:55:45 2009 (496E3C39)
atikmdag.sys                Fri Apr 24 16:21:57 2009 (49F199CD)
elxstor.sys                 Wed Feb  4 04:39:01 2009 (4988CE8D)
iaStorV.sys                 Fri Jun 11 06:16:52 2010 (4C11877C)
iirsp.sys                   Wed Dec 14 03:17:51 2005 (439F4187)
intelide.sys                Sat Nov 20 12:40:11 2010 (4CE77453)
lsi_fc.sys                  Wed Dec 10 04:09:03 2008 (493EF387)
lsi_sas.sys                 Tue May 19 05:50:10 2009 (4A11FB3A)
lsi_sas2.sys                Tue May 19 06:01:37 2009 (4A11FDE9)
lsi_scsi.sys                Fri Apr 17 03:44:11 2009 (49E7ADB3)
megasas.sys                 Tue May 19 06:39:41 2009 (4A1206D5)
nfrd960.sys                 Wed Jun  7 02:41:40 2006 (4485EF8C)
nvraid.sys                  Sat Mar 20 02:29:45 2010 (4BA3E5C1)
nvstor.sys                  Sat Mar 20 02:16:51 2010 (4BA3E2BB)
ql2300.sys                  Fri Jan 23 04:35:01 2009 (4978FB9D)
ql40xx.sys                  Tue May 19 06:48:21 2009 (4A1208DD)
sisraid4.sys                Thu Oct  2 03:26:02 2008 (48E3F1F2)
stexstor.sys                Wed Feb 18 04:33:43 2009 (499B424F)
vsmraid.sys                 Sat Jan 31 06:53:20 2009 (4983A808)






BS_DEF.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=HpSAMD.sys
http://www.carrona.org/drivers/driver.php?id=L1C62x64.sys
http://www.carrona.org/drivers/driver.php?id=MegaSR.sys
http://www.carrona.org/drivers/driver.php?id=SiSRaid2.sys
http://www.carrona.org/drivers/driver.php?id=adp94xx.sys
http://www.carrona.org/drivers/driver.php?id=adpahci.sys
http://www.carrona.org/drivers/driver.php?id=adpu320.sys
http://www.carrona.org/drivers/driver.php?id=amdsata.sys
http://www.carrona.org/drivers/driver.php?id=amdsbs.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=arc.sys
http://www.carrona.org/drivers/driver.php?id=arcsas.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=elxstor.sys
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=iirsp.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
http://www.carrona.org/drivers/driver.php?id=lsi_fc.sys
http://www.carrona.org/drivers/driver.php?id=lsi_sas.sys
http://www.carrona.org/drivers/driver.php?id=lsi_sas2.sys
http://www.carrona.org/drivers/driver.php?id=lsi_scsi.sys
http://www.carrona.org/drivers/driver.php?id=megasas.sys
http://www.carrona.org/drivers/driver.php?id=nfrd960.sys
http://www.carrona.org/drivers/driver.php?id=nvraid.sys
http://www.carrona.org/drivers/driver.php?id=nvstor.sys
http://www.carrona.org/drivers/driver.php?id=ql2300.sys
http://www.carrona.org/drivers/driver.php?id=ql40xx.sys
http://www.carrona.org/drivers/driver.php?id=sisraid4.sys
http://www.carrona.org/drivers/driver.php?id=stexstor.sys
http://www.carrona.org/drivers/driver.php?id=vsmraid.sys
Update all the drivers older 2009
Check this article to know how to update the Drivers : How to Update Drivers on Windows 7
My System SpecsSystem Spec
08 Nov 2012   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hi Welcome to Seven Forums.
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 BSOD during "starting windows" after fresh install




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