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Windows 7: Computer started having trouble booting up, getting BSoD

07 Nov 2012   #1
Iscarius

Windows 7 Ultimate 64-bit
 
 
Computer started having trouble booting up, getting BSoD

My computer is one I built myself. I've had it for a little over a 2 years now I think, and I've had no problems with it in almost that long. I had a BSoD about a week ago, for the first time in ages. It came very shortly after installing Diskeeper 2012, so I uninstalled that problem. I then reinstalled Diskeeper 2011, which I have been running for years.

The last few days, my computer has really started having trouble booting up. Sometimes it gets stuck on the very first screen that shows a picture/logo for my motherboard. Sometimes it gets hung during the boot sequence when it's still going through the DOS stuff. And sometimes it gets stuck when Windows is trying to load. But then when it does manage to boot successfully, every thing seems to work fine.

So I just left my computer on until I can figure something out. I pulled it out of sleep mode this morning (or maybe it was yesterday), and it said it had recovered from a serious error/BSoD. So I've attached the log files. Any help would be appreciated. Thanks.

EDIT: Here's the Windows error info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800032F1F22
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


My System SpecsSystem Spec
.
07 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here

Update:
Looks like Avast! is contributing in the BSOD-s. Uninstall it using avast! Uninstall Utility | Download aswClear for avast! Removal, reboot. Download and install microsoft security essentials at least to test.
Recommended antivirus program for Windows 7 based on stability compared to others:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted

Run a full scan with both (separately) once downloaded, installed and updated

Await the nfo file
My System SpecsSystem Spec
07 Nov 2012   #3
Iscarius

Windows 7 Ultimate 64-bit
 
 

Here's the nfo file, prior to uninstalling Avast. Going to do that now. Just had another BSoD a moment ago, btw.
My System SpecsSystem Spec
.

08 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks.

Spybot S&D is often slows down & corrupts the system. Please uninstall it:Daemon Tools
Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

OR, Prefer 7zip out of all:
Download and install 7-Zip, it is free +it can extract any iso file. So you can use it the way you want to. At a max you'll miss some chapter chooser screen of a DVD title.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Run Disk Check on your hard disk for file system errors and bad sectors on it:Free up the start-up, nothing except the antivirus is usually needed.Let us know if there are more BSOD-s
My System SpecsSystem Spec
08 Nov 2012   #5
Iscarius

Windows 7 Ultimate 64-bit
 
 

Okay, I just uninstalled Avast. But hold on guys, how could my antivirus programs be responsible for my computer having problems booting up? They're obviously not running before Windows is.
My System SpecsSystem Spec
08 Nov 2012   #6
Iscarius

Windows 7 Ultimate 64-bit
 
 

Also, I've had Avast, Spybot, and Daemon Tools on my computer for YEARS.
My System SpecsSystem Spec
08 Nov 2012   #7
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Iscarius: Members trouble shoot issues by eliminating software known to cause issues. Each members experience with software differs, so their recommendations differ.

Most of the software recommended for removal are free-ware, so I find it difficult to understand why so many people are reluctant to move it out of the way as a possible cause.

Anyway.... avast can be configured to run first, before windows completes and it runs a raw disk check.

Please follow the advice of the member trying to help you fix the issue on your machine. No harm will be done by uninstalling suspect free software and running diagnostics

Thanks
My System SpecsSystem Spec
08 Nov 2012   #8
Iscarius

Windows 7 Ultimate 64-bit
 
 

I already removed Avast and Spybot, set DaemonTools to not boot on startup. I also ran chkdisk and an anti-virus scan with MSE. I've had two more BSoD since.


Additional information about the problem:
BCCode: a
BCP1: 0000000000000048
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000337B38F


Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8000326FF39
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
My System SpecsSystem Spec
08 Nov 2012   #9
Iscarius

Windows 7 Ultimate 64-bit
 
 

One of the blue screens said IRQL_NOT_LESS_OR_EQUAL, another said PAGE_FAULT_IN_NON_PAGED_AREA.
My System SpecsSystem Spec
08 Nov 2012   #10
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Iscarius: Koolkat asked you to uninstall Daemontools and even provided additional information.

You ignored the advice and simply set DeamonTools to not boot on startup. Why? Do you not want to solve the issue?

Koolkat is very good at analyzing and resolving issues of this nature - take the advice given to you and you will have greater success. The choice is your of course.
Quote   Quote: Originally Posted by Iscarius View Post
I already removed Avast and Spybot, set DaemonTools to not boot on startup. I also ran chkdisk and an anti-virus scan with MSE. I've had two more BSoD since.


Additional information about the problem:
BCCode: a
BCP1: 0000000000000048
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000337B38F


Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8000326FF39
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
My System SpecsSystem Spec
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 Computer started having trouble booting up, getting BSoD




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