|08 Nov 2012||#1|
BSOD 0x00000050 on Lenovo V570 laptop (Pics now showing)
Having thoroughly read (1)Blue Screen of Death (BSOD) Posting Instructions, (2)Dump Files - Configure Windows to Create on BSOD and (3)How to Run Disk Check in Windows 7, I'm still having problems in my ability extract the info requested in the previously mentioned posts that might allow someone to more easily assist me.
First of all, the machine is a Lenovo V570 running Windows 7 Home Prem 64-bit on a Toshiba MK6465GSX 640GB HDD with 6GB RAM. It is a friend's laptop...explaining the lack of precautionary backups or system images that could take this process in a different direction.
Before I explain what I have done and encountered, let me say that I have been unsuccessful in extracting any dump files or running a Disk Check that successfully "logs". I realize that my chances for assistance will be significantly diminished because of this. Hopefully someone reading this will see why or offer other suggestions based on the following documentation of what I have done and thus far encountered.
The BSOD screen goes by so fast that I had to take a video of it happening. It only lasts for 3 or 4 frames on my camcorder. Here is a frame of that:
Of course this sends me immediately to a Windows Error Recovery screen and launches into Startup Repair. It is also unsuccessful. It provides me however with the following problem details:
Startup Repair's diagnosis and repair details:
I'll spare you the other 17 or so pics. They also show error code "0x0" for numerous other tests.
All efforts to boot into Safe Mode via the F8 key and its Advanced Boot options are unsuccessful. All Safe Mode boot attempts also lead to a BSOD that comes and goes in the blink of an eye.
I also used the F8 key (advanced boot options) to try a few things under "Repair Your Computer" in the "System Recovery Options" menu. System Restore will not be a viable option here for me. It only has the System Image Restore Points from well over a year ago when the laptop was purchased. I know, I know! Data and file preservation makes this choice not an option. (As a side note and getting ahead of myself, I used a Parted Magic CD to see that 'apparently' all the data and files are indeed still there and viable or rather at least seemingly salvageable.)
While also in the System Recovery Options menu screen, I ran a Windows Memory Diagnostic. Multiple times it was ran. No problems were ever detected by it. I'll deal with the command prompts I attempted via the System recovery options momentarily.
I created a Lenovo Linux Diagnostics Bootable CD as per Lenovo Diagnostics - Bootable USB (Create it on Windows OS) - Desktops / Notebooks / Workstations
It might be noteworthy that it doesn't specifically list my exact Lenovo laptop (V570) as a supported system...although it did work and apparently passed all tests as listed:
Now to the Command Prompts I tried from the System Recovery Options screen. I tried to deal with Dump Files and Disk Check issues. Let me preface this by saying I used Parted Magic to find out that the hard drive has either 3 or 4 partitions on it. The Windows Recovery options screen and Parted Magic CD both showed me that the OS is apparently designated as "E".
I ran a Disk Check on the E, C and D partitions but in each case came up with this at the end of each: "Failed to transfer logged messages to the event log with status 50." I'm not sure what that is all about.
I also tried the following to no apparent avail:
Also tried with an odd problem/error that I could not get around even after numerous reboots:
Now this is where it gets very frustrating to me. In regards to Option Three of the Dump Files, is where I have numerous files. First, I'm not actually sure if using a command prompt from the System Recovery options menu is actually elevated. If it isn't elevated, how do i get it up to elevated...in the scenario I'm stuck in. My attempts are as follows:
I'm assuming E was the partition I was particularly targeting. I set it to "3" and it said successful. However, after doing so and then rebooting to get the BSOD and then rebooting again to get to a command prompt via the System Recovery Options menu in order to get the mini dump, I got nothing:
I'm not sure if that is because my command prompts aren't elevated or some other problems or issues.
Since I can seemingly create, configure or retrieve these minidump files, I don't have any ideal as to how to proceed. My best guess is that I have some corruption on the booting process of the OS partition...I guess. I'm at a loss as to what the best way to proceed. I thought that the Parted Magic CD might offer some options, but as a whole, it is a bit over my head as to how to use it...if it is even indeed possibly relevant or useful.
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