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Windows 7: BSOD by ntosknl.exe I think??

08 Nov 2012   #1
Booter4429

Windows 7 Professional 64bit
 
 
BSOD by ntosknl.exe I think??

I need some help working on this. Everything is in the ZIP.


Thanks.


My System SpecsSystem Spec
.
09 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hi and welcome to SevenForums.

ntoskrnl.exe is not the true cause of a crash.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Taking a quick look at your .dmps I found some interesting stuff:

Quote:
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
DISK_HARDWARE_ERROR: There was error with disk hardware
You're having loads of 7A and F4 bugchecks, these usually point toward hard driver/storage issues.
In case you have a SSD, you should get the latest firmware for it.

Upload a screenshot of your hard disk using crystal disk info:Run Disk Check on your hard disk for file system errors and bad sectors on it:Test your hard drive: Hard Drive Diagnostic Procedure
Test with the DOS version of Seatools as well:Suggest you testing each stick of ram in different slots with memtest86+

Hope that helps.
My System SpecsSystem Spec
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 BSOD by ntosknl.exe I think??




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