|08 Nov 2012||#1|
BSOD when using Office, error 0x00000027 mrxsmb10.sys
One of the computers on our office network is encountering a BSOD every couple of days or so. I believe every time it has occurred Microsoft Office (Word/Excel) has been running. This computer is connected to a server running Windows Small Business Server 2003.
Unfortunately the SF diagnostic tool would not run correctly on the machine so I have copied the minidumps from the past month into a zip folder...hopefully this is sufficient? Please let me know if not and I can try to get the SF diagnostic tool working properly..
|My System Specs|
|09 Nov 2012||#2|
Better you contract your system administrator.
if you need your help, do two things:
► upload your MSINFO32.nfo file.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Let us know the results, with the subsequent crash dumps, if any.
|My System Specs|
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