| Windows 7: Frequent BSOD, Memory Management, Page Fault, Driver IRQL, etc.. |
08 Nov 2012
|
#1 | | Windows 7 Professional 32 |
Frequent BSOD, Memory Management, Page Fault, Driver IRQL, etc.. I have a 2007 HP Pavilion that originally had Vista and I started getting BSOD and most were related to ntkrnlpa.exe. I erased the hard drive and updated to Windows 7 professional the other day but the blue screens continue.
I've uploaded the zip file generated from the SF diagnostic tool. HOpefully somebady can assist with the issues.
THanks,
Kevin | My System Specs |
| OS Windows 7 Professional 32 |
09 Nov 2012
|
#2 | | Windows® 7 Home Premium SP-1 |
Welcome to SevenForums
Test your hard drive: Hard Drive Diagnostic Procedure
Run Disk Check on your hard disk for file system errors and bad sectors on it: Disk Check
Test your ram sticks RAM - Test with Memtest86+
Keep us posted | My System Specs | | Computer type PC/Desktop OS Windows® 7 Home Premium SP-1 CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
09 Nov 2012
|
#3 | | Windows 7 Professional 32 |
Thanks for the response!
did all 3 of the recommended checks.
Hard Drive Diagnostic Procedure - showed no errors
Run Disk Check - no problems found
Test your ram sticks - ran 14 passes with no errors | My System Specs | | OS Windows 7 Professional 32 |
09 Nov 2012
|
#4 | | Windows® 7 Home Premium SP-1 |
Run these tools and delete anything they find: ESET online scanner: Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible: | My System Specs | | Computer type PC/Desktop OS Windows® 7 Home Premium SP-1 CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
10 Nov 2012
|
#5 | | Windows 7 Professional 32 |
Thanks again for the quick response.
The anti rootkit didn't find anything.
The ESET scanner gave the following, "scanner can not get update, is proxy configured?"
System file checker did not find any integrity violations. | My System Specs | | OS Windows 7 Professional 32 |
10 Nov 2012
|
#6 | | Windows® 7 Home Premium SP-1 |
Upload a screenshot the hardware temperatures using Speccy: | My System Specs | | Computer type PC/Desktop OS Windows® 7 Home Premium SP-1 CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
10 Nov 2012
|
#7 | | Windows 7 Professional 32 |
| My System Specs | | OS Windows 7 Professional 32 |
10 Nov 2012
|
#8 | | Windows® 7 Home Premium SP-1 |
Enable driver verifier for 36 hours, it's to rule out buggy drivers.
Upload all the dump files you get with verifier enabled. Driver Verifier - Enable and Disable
Good luck. | My System Specs | | Computer type PC/Desktop OS Windows® 7 Home Premium SP-1 CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
10 Nov 2012
|
#9 | | Windows 7 Professional 32 |
There was one BSOD right when I started the verifier but nothing since.
I'm curious why the tutorial says not to test the Microsoft drivers?
Dump file attached. | My System Specs | | OS Windows 7 Professional 32 |
10 Nov 2012
|
#10 | | Windows® 7 Home Premium SP-1 |
How many sticks of ram do you have? and how old is this computer? Did you ever have to change any hardware parts? | My System Specs | | Computer type PC/Desktop OS Windows® 7 Home Premium SP-1 CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device Frequent BSOD, Memory Management, Page Fault, Driver IRQL, etc.. problems? |
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