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Windows 7: BSOD 6.1.7601.2.1.0.768.3 Locale ID: 1033 playing Dota 2

09 Nov 2012   #1
Happosai

windows home premium 64bit
 
 
BSOD 6.1.7601.2.1.0.768.3 Locale ID: 1033 playing Dota 2

Im new at this forum and just trying to follow the thread posting rules for the crashes and debugging. A step by step instruction would be much appreciated and please just be patient with me since I'm not familiar with porting rules and such.

Thanks in advance and really really appreciated


My System SpecsSystem Spec
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09 Nov 2012   #2
Happosai

windows home premium 64bit
 
 

Drop me a line if i missed on any steps or needed other logs to help you with the problem solving. thanks again
My System SpecsSystem Spec
09 Nov 2012   #3
Happosai

windows home premium 64bit
 
 

here are some additional instructions if it is to help with the problem solving:

BCCode: d1
BCP1: FFFFF88023E17808
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88003E0162B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
My System SpecsSystem Spec
.

09 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Happosai.

First you update your display driver. Drivers - Download NVIDIA Drivers . Follow the option two there.

If it still crashes, you may need to enable driver verifier.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
09 Nov 2012   #5
Happosai

windows home premium 64bit
 
 

updated nvidia drivers and crashed when i was watching a avi video, so currently enabled driver verifier as suggested. the comp sometimes crashes when im reading manga online but like i said most of the time it crashes when im playing dota 2. just giving you an update on the my comp status.
My System SpecsSystem Spec
10 Nov 2012   #6
Happosai

windows home premium 64bit
 
 

Arc,
does the driver verifier use up alot of memory caue i feel as though my internet explorer is really slow actually my pc is feeling a little slower than usual?
My System SpecsSystem Spec
11 Nov 2012   #7
Happosai

windows home premium 64bit
 
 

just got done doing a driver verifier and just uploading the latest dump files. i think it only crashed once.
My System SpecsSystem Spec
12 Nov 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You need to update the display driver
Code:
kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f233000 fffff880`0ff51000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Feb 10 07:32:58 2012 (4F347AD2)
    CheckSum:         00D075A7
    ImageSize:        00D1E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Follow the option two: Drivers - Download NVIDIA Drivers
My System SpecsSystem Spec
13 Nov 2012   #9
Happosai

windows home premium 64bit
 
 

updated my display drivers as you told me but crashed on m e a few mins ago while i was playing dota 2 and listening to music.
My System SpecsSystem Spec
14 Nov 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Unfortunately the zip does not contain that latest dump.
Attachment 241371
My System SpecsSystem Spec
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 BSOD 6.1.7601.2.1.0.768.3 Locale ID: 1033 playing Dota 2




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