Crashing while opening the start menu,checking documents,etc

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Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• SFC /SCANNOW Command - System File Checker

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please uninstall the following software for testing purpose. You may install it back if we know they weren't causing any problems.

Code:

Start Menu\Programs\Norton Internet Security	Public:Start Menu\Programs\Norton Internet Security	Public
Start Menu\Programs\Norton Online Backup	Public:Start Menu\Programs\Norton Online Backup	Public
Start Menu\Programs\The Hacker Antivirus	Public:Start Menu\Programs\The Hacker Antivirus	Public

Run these tools and delete anything they find:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Download a copy of Microsoft security essentials and Malware bytes free. Make full virus scans with them.

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes - The Free version
• Good and Free system security combination.

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• Disk Check

Update to the latest version of your graphics drivers from Device Manager or from the manufacturers website.

Keep us posted.

Alright,Uninstalled the items, ran both the ESET and TDSSkiller, No threats at all.

EDIT:
Just done the Malwarebytes scan, 72 threats found, I should probably delete em' all...

72? Yes you surely should.

That's great. Let us know how it went.

Yes SFC does that.

What problem are you talking about? The crashes?